Peter Yang | Page 25

Great Experience!!!! This was our first stop. We call and Talk to Peter, when we got there he was busy and he direct us to Alex and he was very patient with us. He made th This was our first stop. We call and Talk to Peter, when we got there he was busy and he direct us to Alex and he was very patient with us. He made the whole process easy and we bought. We will recommend friends to come buy from him. Thanks! More

Helpful 1

Report | Print

Great customer service! I had a great experience working with this dealer. Peter was very knowledgeable, responsive, and overall provided us with great service! We were deci I had a great experience working with this dealer. Peter was very knowledgeable, responsive, and overall provided us with great service! We were deciding between an MDX vs. RDX and he was very patient with us as we test drove different vehicles and model years. He was very knowledgeable about each and we ultimately landed on a Certified Pre-Owned 2015 MDX! Thank you Peter and White Bear Acura! More

Helpful 0

Report | Print

Best Sales Experience I've Ever Had This was the best sales experience I've ever had at a car dealership. I normally dread having to go into a dealership because I know that it will be a This was the best sales experience I've ever had at a car dealership. I normally dread having to go into a dealership because I know that it will be an all-day affair while I wait for the sales person to play middle-man with the sales manager as we negotiate a price. After that, I usually expect another couple hour wait while I work with financing. Not to mention the countless times that the car I'm looking for is not on the lot, even after calling ahead to ensure that it's there. This time, I called ahead and spoke to Peter about the vehicle I had found on cars.com. He assured me that it was there and he brought it around to the front so that it was waiting for me when I arrived for a test drive. The Luther no-haggle pricing made the sales process rather fast so I was off to financing. From the moment we agreed on the sale, I was out the door with my chosen vehicle in less than 90 minutes. Thank to Peter Yang and Matt Kritzeck, for the first time ever I will be referring a car dealership to friends and family. Thank you Luther White Bear Acura Subaru for showing that the car buying experience doesn't have to be a frustrating one! More

Helpful 0

Report | Print

GREAT SERVICE! Just bought my first nice car from This dealership and they helped me out tremendously! Peter was very friendly and helped me out with getting me appr Just bought my first nice car from This dealership and they helped me out tremendously! Peter was very friendly and helped me out with getting me approved for a loan! Would recommend this place to anyone. More

Helpful 0

Report | Print

Great customer service- by Peter Yang on 7/14/17 I came in looking for a used Subaru Outback wagon and left with an used Volvo XC60 . Peter was very welcoming and knows his vehicles. I really appreci I came in looking for a used Subaru Outback wagon and left with an used Volvo XC60 . Peter was very welcoming and knows his vehicles. I really appreciated his kindness and non pushy demenor. With my waiting for a minor repair to be done he was king enough to order a jimmy John's sandwich as well as buff out some scratches on the car after the dealership was closed. He has a " customer first " approach and it really showed! Sincerely, Julie Parker More

Helpful 0

Report | Print

Warranty Poor customer service! He wasn't happy when I went back to cancel my warranty. He sold me the warranty without my knowledge. I found out from the ban Poor customer service! He wasn't happy when I went back to cancel my warranty. He sold me the warranty without my knowledge. I found out from the bank about extend and GAP warranty. More

Helpful 0

Report | Print

Execellent Service Trading a vehicle and purchasing a replacement vehicle complex because there can be many variables. My salesman and the finance person really worked Trading a vehicle and purchasing a replacement vehicle complex because there can be many variables. My salesman and the finance person really worked hard to help me find a vehicle that suits my needs and my budget. I appreciate the comprehensive, no pressure approach. I was able to make an informed decision on a replacement vehicle and I couldn't be happier. The sales and service teams are approachable and pretty much answered my questions before I even asked. They know their business and cars, and know it well. Thank you! More

Helpful 0

Report | Print

Competitive Pricing and Luxurious Experience I bought an almost-new (2,600 mi.) SUV from White Bear over the phone and the experience was phenomenal. Pricing was better than what my local dealer I bought an almost-new (2,600 mi.) SUV from White Bear over the phone and the experience was phenomenal. Pricing was better than what my local dealers wanted for the same vehicle with more miles. Sales and finance team members were easy to deal with, didn't play games and treated me with respect. It gets better though. The dealership FedExed the paperwork to me with a prepaid return label (very convenient!) When I flew to Minneapolis to get the SUV, my flight was delayed and I assumed I would need to call the dealership to ask them to send someone to pick me up. Nope, the porter was waiting for me in a brand new RDX, with the seat heaters turned on and everything warmed up. When I got to White Bear, I got a cup of coffee, was handed the keys and was on my way. These guys are straight-shooters and it was a great experience all around. I'm very happy with everything. More

Helpful 1

Report | Print