Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi
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Paul Tokatlyan | Page 109

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

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4.9
1,107 Reviews

Dealership Experience

22 yrs, 3 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,107 Reviews

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1107 Reviews of Paul Tokatlyan

August 19, 2018

Dealership Rating
Employee Rating

Excellent Mitsubishi deserves it. Your service department exudes awesome customer relations. Your Service Manager is cordial & always ready to accommodate you More

by eboy62594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 18, 2018

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Employee Rating

Saul, Bobby, and the magician are awesome Man those 3 guys are awesome. I broke my bank for them and they made it happen! Definitely recommend anyone to go make deals with these guys! More

by BRIANMAGDALENO15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Saul Turcios , Armen Avanessian

August 17, 2018

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Employee Rating

Amazing staff Took my vehicle here for the first time. I spoke with Paul, he stated not to worry about anything he had it under control. Getting your car serviced f More

by MIDRIVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 12, 2018

Dealership Rating
Employee Rating

Customer service is amazing.. Paul is really good at focusing on what customers need and require. Paul has a real instinct to understand his customers. Absolutely great work!!! T More

by Martin U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 11, 2018

Dealership Rating
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SERVICE GUYS The service guys are incredible, especiallyPaul and Armen. One recommendation saved me thousands on my electric car!!! Saving money... now that's my k More

by S_DERRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 11, 2018

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Great Knowledgeable Service I have been servicing with Paul and Armen for over seven years and they have been excellent in knowing the smallest details concerning my cars. After More

by ALEX T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

August 08, 2018

Dealership Rating
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Fast and hassle free I came in for a recalled ball joint on a 98 Mitsubishi eclipse. Service was quick and they were very accommodating. Paul made sure that every thing we More

by MARKTUITAU
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Saul Turcios

August 04, 2018

Dealership Rating
Employee Rating

Recall service Courtesy, friendliness, professionalism, knowledgeability, great waiting area with coffee and WIFI; clean bathrooms too! They did exactly what they pr More

by ASADRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 03, 2018

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Employee Rating

Routine service I was so lucky to meet Poul at front desk of universal Mitsubishi , he was sooooo helpful,caring ,super skiled, quick, multitask and most important More

by HARMIKSHAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 02, 2018

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Employee Rating

Good customer service. Every time I bring my cars to Paul. He takes care of everything. I had a recall on one of my Mitsu and got it out in less time expected. More

by DENNYS.A.VACA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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