Paul Tokatlyan | Page 109
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
22 yrs, 3 mos
Languages Spoken
Armenian
English
1,107 Reviews
Write a Review1107 Reviews of Paul Tokatlyan
August 19, 2018
Excellent Mitsubishi deserves it. Your service department exudes awesome customer relations. Your Service Manager is cordial & always ready to accommodate you Mitsubishi deserves it. Your service department exudes awesome customer relations. Your Service Manager is cordial & always ready to accommodate your inquiries. Mitsubishi is the best! More
August 18, 2018
Saul, Bobby, and the magician are awesome Man those 3 guys are awesome. I broke my bank for them and they made it happen! Definitely recommend anyone to go make deals with these guys! Man those 3 guys are awesome. I broke my bank for them and they made it happen! Definitely recommend anyone to go make deals with these guys! More
Other Employees Tagged: Tiki N, Saul Turcios , Armen Avanessian
August 17, 2018
Amazing staff Took my vehicle here for the first time. I spoke with Paul, he stated not to worry about anything he had it under control. Getting your car serviced f Took my vehicle here for the first time. I spoke with Paul, he stated not to worry about anything he had it under control. Getting your car serviced for the first time by a dealer is nerve wrecking. By the time the car was done I felt like a part of the family. Very honest and trustworthy. Thank you for making it feel like home. Keep up the good work. I will be coming back. More
August 12, 2018
Customer service is amazing.. Paul is really good at focusing on what customers need and require. Paul has a real instinct to understand his customers. Absolutely great work!!! T Paul is really good at focusing on what customers need and require. Paul has a real instinct to understand his customers. Absolutely great work!!! Thanks More
August 11, 2018
SERVICE GUYS The service guys are incredible, especiallyPaul and Armen. One recommendation saved me thousands on my electric car!!! Saving money... now that's my k The service guys are incredible, especiallyPaul and Armen. One recommendation saved me thousands on my electric car!!! Saving money... now that's my kind of service. More
August 11, 2018
Great Knowledgeable Service I have been servicing with Paul and Armen for over seven years and they have been excellent in knowing the smallest details concerning my cars. After I have been servicing with Paul and Armen for over seven years and they have been excellent in knowing the smallest details concerning my cars. After all these years they have always been very professional and courteous always answering with a smile. More
Other Employees Tagged: Armen Yagubyan
August 08, 2018
Fast and hassle free I came in for a recalled ball joint on a 98 Mitsubishi eclipse. Service was quick and they were very accommodating. Paul made sure that every thing we I came in for a recalled ball joint on a 98 Mitsubishi eclipse. Service was quick and they were very accommodating. Paul made sure that every thing went smoothly and even went out of his way to give me some background info on my vehicle. 5 stars all the way More
Other Employees Tagged: Tiki N, Saul Turcios
August 04, 2018
Recall service Courtesy, friendliness, professionalism, knowledgeability, great waiting area with coffee and WIFI; clean bathrooms too! They did exactly what they pr Courtesy, friendliness, professionalism, knowledgeability, great waiting area with coffee and WIFI; clean bathrooms too! They did exactly what they promised when I made the appointment. More
August 03, 2018
Routine service I was so lucky to meet Poul at front desk of universal Mitsubishi , he was sooooo helpful,caring ,super skiled, quick, multitask and most important I was so lucky to meet Poul at front desk of universal Mitsubishi , he was sooooo helpful,caring ,super skiled, quick, multitask and most important human being Thank you Poul , I really appreciate it , we need more of you in this world 👍🏻👍🏻Great service More
August 02, 2018
Good customer service. Every time I bring my cars to Paul. He takes care of everything. I had a recall on one of my Mitsu and got it out in less time expected. Every time I bring my cars to Paul. He takes care of everything. I had a recall on one of my Mitsu and got it out in less time expected. More