Paul Palmer
Paul Palmer at Chuck Anderson Ford
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Paul Palmer | Page 2

Service Manager

Chuck Anderson Ford

1910 West Jesse James Road
Excelsior Springs, MO 64024

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5.0
99 Reviews
5.0

99 Reviews

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99 Reviews of Paul Palmer

September 16, 2022

Dealership Rating
Employee Rating

Absolutely one of the best service departments that I have ever used. Clean, professional and on time! More

by Teaveling man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brenda Riles, Celinda Justis , Grace Morgan, Dustin Rose

Sep 19, 2022

Chuck Anderson Ford responded

Thanks for the kind words! We appreciate your business and look forward to serving you in the future.

August 24, 2022

Dealership Rating
Employee Rating

The service department always does a great job on my vehicles. When they couldn’t figure out what was going on , they kept troubleshooting the issue. More

by KOLERS08
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Nick Anderson , Ricky Baird , Grace Morgan, Dustin Rose

Aug 25, 2022

Chuck Anderson Ford responded

Thanks for the great feedback!

July 14, 2022

Dealership Rating
Employee Rating

This dealership is very helpful and courteous, only problem I had was with a young gentleman at the quick lane desk he didn't know anything and I had to get my own help ,but the service manager got on More

by mikeh33077
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Grace Morgan

Jul 14, 2022

Chuck Anderson Ford responded

Thanks for the feedback. Justice just started in a new role last week, so he's still learning! Glad Paul could get you handled!

June 30, 2022

Dealership Rating
Employee Rating

Carla did absolutely amazing with keeping me updated while my vehicle was in the shop. It took a while for my vehicle to get back to me due to shipping parts. This wasn’t in any control over the departm More

by Cole.norm.steph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Celinda Justis , Carla

Jul 01, 2022

Chuck Anderson Ford responded

Thanks for the great feedback!

June 29, 2022

Dealership Rating
Employee Rating

I like the owner, the staff and the service. We will go back for service More

by Fourhorsesandadog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nick Anderson , Celinda Justis, Mike Anderson, Michael Gardner , Katy Davis, Grace Morgan, Dustin Rose

Jun 30, 2022

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your business, and your wine even more!

April 15, 2022

Dealership Rating
Employee Rating

I drove up got right in for a recall. They were right on it and completed in no time. Thank you More

by Shotgun1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Grace Morgan, Dustin Rose

Apr 18, 2022

Chuck Anderson Ford responded

Thanks for the feedback! We appreciate your business!

February 12, 2022

Dealership Rating
Employee Rating

Great service team and very friendly folks who care about their customers. Thanks again for your help More

by RKING017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brenda Riles , Dustin Rose, Brady West-Sr Master Technician

Feb 14, 2022

Chuck Anderson Ford responded

Thanks for the great feedback!

January 05, 2022

Dealership Rating
Employee Rating

Awesome from the techs all the up to the owners. Best experience I have ever had at a dealer More

by Tklein0780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Chuck Anderson Ford responded

Thanks for the kind words!

December 08, 2021

Dealership Rating
Employee Rating

The technicians do great work and the service team is always kind and courteous. Wouldn't service my Fords anywhere else. More

by ga1720
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Grace Morgan, Leah Riddle, Dustin Rose

Dec 08, 2021

Chuck Anderson Ford responded

Thanks for your continued business!

November 21, 2021

Dealership Rating
Employee Rating

By far the best dealership in my area, wether it is new or preowned vehicle the service and warranty are outstanding. More

by Teaveling man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brenda Riles, Celinda Justis, Mike Anderson , Leah Riddle, Dustin Rose

Nov 22, 2021

Chuck Anderson Ford responded

Thanks for the great feedback!

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