Ricky Baird
Ricky Baird at Chuck Anderson Ford
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Ricky Baird

Sales Manager

Chuck Anderson Ford

1910 West Jesse James Road
Excelsior Springs, MO 64024

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4.6
130 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

5 yrs, 5 mos

Languages Spoken

English English

4.6

130 Reviews

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130 Reviews of Ricky Baird

February 28, 2024

Dealership Rating
Employee Rating

I like the service that I get at Chuck Anderson Ford. They are a no pressure service department & I appreciate that. When it is time to buy my next car I will probably do business here. More

by SCHROERFAMILY
Recommend Dealer
Yes

Other Employees Tagged: Nick Setter, Jacob Stevens , Justice Barger

Feb 28, 2024

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit to our service department! We appreciate your business!

February 23, 2024

Dealership Rating
Employee Rating

Had a great experience with the sales and financial team. Found the truck I was looking for and worked with me to fit my budget. I highly recommend visiting this dealership for you next vehicle purchase. More

by F1502014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Stevens, Cody Anderson, Michael Gardner , Jacob Stevens 5 Stars

Feb 23, 2024

Chuck Anderson Ford responded

Thanks for the great feedback on your recent experience! We appreciate your business!

February 21, 2024

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Employee Rating

When I arrived for my appointment to get my oil changed, they got me right in, asked if I needed my tires rotated. I asked if they would check them. And they also took care of a recall item. Everybody was n More

by JCSTARRMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Setter

Feb 22, 2024

Chuck Anderson Ford responded

Thanks for the great feedback on your recent experience!

January 22, 2024

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Employee Rating

They clearly care about there customers and take the time to help them find the best fit for their needs. More

by Morgan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Burton, Michael Gardner

Jan 22, 2024

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your business and look forward to serving you in the future!

January 18, 2024

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Employee Rating

Thank you to Tim Hein for helping us in our purchase of the new Bronco. He was very personable, courteous and really enjoyed getting to know him. It was a pleasure doing business with the Anderson Family More

by mew1409
Purchase Time
Recommend Dealer
Yes
Jan 19, 2024

Chuck Anderson Ford responded

Thanks for the great feedback! We hope you love your Bronco!

January 14, 2024

Dealership Rating
Employee Rating

Every person that we talked to was awesome, from answering questions to getting the vehicle that we wanted that fit our price range! Myles was new to the job and did great! He wasn't pushy or tried More

by willdermoodb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gardner , Myles Casey

Jan 15, 2024

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase! We hope you love it!

September 18, 2023

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Employee Rating

BEST Dealership and BEST Mechanic - Brady - in the Country !!! Drove 1,200 miles just to have the dealership/Brady work on my car! More

by razehome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Anderson , Paul Palmer, Brenda Riles, Kim Wales, Mike Anderson , Bryan Magnuson, Brady **********

Sep 19, 2023

Chuck Anderson Ford responded

Thanks for the great feedback Ray! We're glad you made it home safely!

July 26, 2023

Dealership Rating
Employee Rating

Was a nice experience. I learned a lot from everyone at Chuck Anderson Ford. I am glad Chuck Anderson hires veterans. They have great integrity. More

by kirkkeller161
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gardner , Andre Black

Jul 26, 2023

Chuck Anderson Ford responded

Thanks for the 5-star review Kirk! We appreciate your business!

May 24, 2023

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Employee Rating

Had to go back several times because they kept forgetting stuff that went with title, said we wanted a 4 ye loan, when we got paperwork it was a 5 yr loan. There was a warning in the system for air bags that More

by sburksbb
Service Price Transparency
Recommend Dealer
No
May 24, 2023

Chuck Anderson Ford responded

Hi Ricky! The service airbag light came on after you took delivery of the vehicle and we offered for you to bring it in at your convenience and we would check it out. It was not on during in the 16 days we owned it before you purchased it. We're sorry for your poor experience with us. That's not how we want our customers to feel, and not how we've done business for nearly 50 years.

May 24, 2023

sburksbb responded

It was on when we were test driving the car, but didn't know at the time what I was seeing. When I ask about it you told me to go to another dealership to have it checked out!

May 25, 2023

Chuck Anderson Ford responded

I'm not sure who told you to take it somewhere else. We would be happy to check it out for you.

May 26, 2023

sburksbb responded

There were 5 of you standing around the front desk. And ya all said since it was a Jeep vehicle,(even though I bought it there)I would need to take it to an authorized Jeep dealer . Exact words spoken to me.

May 26, 2023

Chuck Anderson Ford responded

Interesting. Sounds like a good training moment for our employees. We would be more than happy to check it out.

March 25, 2023

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Employee Rating

They did right by us 2 different vehicals (occasions. ) Very helpful, friendly and trustworthy. Customer service is what this world is lacking, but not with them! Professional, honest, friendly, we've de More

by michaelclay352
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Stevens, Cody Anderson

Mar 27, 2023

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase with us! We appreciate your business!

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