Paul Bateman | Page 3

My partner and I attempted to get a Nissan Rogue from this place.We saw a car that we wanted and were approved for it, however the dealership needed to get parts for the car as it remained inoperable on this place.We saw a car that we wanted and were approved for it, however the dealership needed to get parts for the car as it remained inoperable on the lot. We waited nearly 4 weeks. The sales person was awesome and understanding. The management is another story! We played tag for nearly 4 weeks, having to wait additionally due to the service repair team ordering the wrong part.We called the managers asking for any accommodations because the issues of waiting and them not communicating with us. Point blank from Manny and general manager " Do you want us to give you the car? Your wait is not our problem " This playing tag happened for quite sometime. A few days ago, the part mysteriously showed up as we went into the dealership to see what had been going on. At this point we wanted a car that worked. We saw another car that was a few thousand higher, but not by much. The management team were to concerned about their own pocket and not interested in trying to keep our business. They refused to get us into this car. Keep in mind the parts for the car that we had wanted still needed to be installed and could take an additional 2 weeks because there is only 1 service tech that does it. we ended up not getting the car. Ridiculous. Reliable Nissan let nearly 30,000 with financing pass on by. Perhaps people like us ( GAY) were not welcomed here. Bad business happens here. More

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I worked with Amanda Catron when I bought my Rogue. She is very personable and professional. I’m sending my daughter and niece to her for cars. She is very personable and professional. I’m sending my daughter and niece to her for cars. More

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I was a first time car buyer. .. Craig Stewart made things alot easier to understand. They say you don't know something unless you could explain it to a 6 year old. My guy goes abo .. Craig Stewart made things alot easier to understand. They say you don't know something unless you could explain it to a 6 year old. My guy goes above and beyond at what he does... 10 out of 10 my dude!! More

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Got a Rogue Sport. Cody Leyba was great. No pressure. My 11th car. Best experience yet. Cody Leyba was great. No pressure. My 11th car. Best experience yet. More

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Great dealership to find a vehicle and willing to work me. Kenneth and Tan are amazing and I love my Sentra. me. Kenneth and Tan are amazing and I love my Sentra. More

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She is amazing and we are so happy to work with her. It was a great experience that we enjoyed. It was friendly and overall a nice atmosphere was a great experience that we enjoyed. It was friendly and overall a nice atmosphere More

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This was a painless experience. Thank you for you helpfulness. Your team is amazing. Everyone is polite and knowledgeable. I will definitely return the next time I need or want a new car. helpfulness. Your team is amazing. Everyone is polite and knowledgeable. I will definitely return the next time I need or want a new car. More

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Excellent and professional service by Kasi and Jesus. Wonderful Easy to purchase, my Rogue is great I was explained how to use all the features! Wonderful Easy to purchase, my Rogue is great I was explained how to use all the features! More

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I just bought an 2021 Nissan Aliltima from Maricela calzadillas at Reliable Nissan. and I love the car. and the service. It was a wonderful experience. The people here are wonderful, and I am going to calzadillas at Reliable Nissan. and I love the car. and the service. It was a wonderful experience. The people here are wonderful, and I am going to inform my family members, and some friends who are also interested in purchasing a new vehicle. More

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I just visited Reliable Nissan to buy out my lease. Finance Manager Nick Anaya and I presume Finance Director Paul Bateman (Nick mentioned a "Paul") attempted to charge me $800 for a "Safety Inspection Finance Manager Nick Anaya and I presume Finance Director Paul Bateman (Nick mentioned a "Paul") attempted to charge me $800 for a "Safety Inspection" even though my car has been in their shop previously; they also planned on charging me for an emissions inspection - even though I reside in Rio Rancho and it's not required, and they planned on charging me for excess mileage even though I was buying out my car. All told, these two enterprising auto pros wanted to take me for more than $3,000 over my buyout cost from Nissan, including sales tax and registration. I didn't stick around for the final total, although I am certain that some sort of "doc" fees or sitting in the chair fee or listening to the stupid gong fee would have been added. The only bright spot was Sales Rep Kathleen Kreger, who I will buy a car from once she leaves this merry band and finds employment at a real dealership. Run away, run away fast! There are some great people at Reliable, but after this treatment I would rather drive to Las Cruces or Santa Fe than deal with these jerks. If you are in my situation, know that you can buyout your lease from Nissan at lease-end using a bank or credit union to handle the transfer instead of subjecting yourself to this abuse and exposing yourself to these charges. More

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