Patty Reeves

I have been a customer for over 25 years and enjoyed the personnel and products. personnel and products. More

Helpful 0

Report | Print

Bob is a terrific salesman to work with. He meets our needs and make sure we are a happy customer. He is very knowledgeable and helpful in finding the best car for us. needs and make sure we are a happy customer. He is very knowledgeable and helpful in finding the best car for us. More

Helpful 0

Report | Print

Very professional and attentive to my needs and extremely responsive to all inquiries! Excellent experience......,, previously purchased 2 Lexus and glad to be back!!!!!!!!!!🥰🤩😊!!!!!!!!!!!!!!!!!!!!’n responsive to all inquiries! Excellent experience......,, previously purchased 2 Lexus and glad to be back!!!!!!!!!!🥰🤩😊!!!!!!!!!!!!!!!!!!!!’n More

Helpful 0

Report | Print

I have complete confidence in Metro Lexus and its staff. They have taken care of me for the last twenty years. I've had the same great sales person ( Kevin McGuire) who takes great care at knowing what I lo They have taken care of me for the last twenty years. I've had the same great sales person ( Kevin McGuire) who takes great care at knowing what I look for in a Lexus. More

Helpful 0

Report | Print

It's simple. I get a new car every two years and I am on my seventh Lexus in 14 years all of them from metro Lexus Cleveland. So it's just not the car it's the place. Have a good day my seventh Lexus in 14 years all of them from metro Lexus Cleveland. So it's just not the car it's the place. Have a good day More

Helpful 0

Report | Print

From the minute I walked into the dealership, I knew that it would be an extraordinary experience. Patty greeted me so pleasantly and immediately placed me in the "fantabulous" care of Abed. He patiently w it would be an extraordinary experience. Patty greeted me so pleasantly and immediately placed me in the "fantabulous" care of Abed. He patiently walked me through testing out the "fit" and features of every vehicle until I found the one that was just right. Abed found me the right deal and got me out of my other lease early and into my new Lexus. I not only fell in love with my UX-250H, but also with Metro Lexus. More

Helpful 0

Report | Print

Amazing Dealership This is by far the best dealership I have ever dealt with. Terry Jelleson was very knowledgeable regarding the Lexus I was purchasing. David Weaver This is by far the best dealership I have ever dealt with. Terry Jelleson was very knowledgeable regarding the Lexus I was purchasing. David Weaver was also very informative regarding the financing and additional warranties I could purchase I really can't say enough about the entire staff at Lexus. What a great team!! More

Helpful 0

Report | Print

Service excellence Great, friendly service....looking to do more than expected! Knowledgeable and friendly.....I always feel they really want to help make it a great Great, friendly service....looking to do more than expected! Knowledgeable and friendly.....I always feel they really want to help make it a great experience go me. More

Helpful 0

Report | Print

Metro Lexus = Excellence Everyone is friendly and willing to help you and answer, in detail, any and all questions you may have regarding purchasing and maintaining a new Lexu Everyone is friendly and willing to help you and answer, in detail, any and all questions you may have regarding purchasing and maintaining a new Lexus. They all seem willing to go above and beyond normal expectations. I bought my new Lexus on New Year’s Eve 2018. Many associates stayed until at least an hour after closing to assist in my purchase, including the service department! More

Helpful 0

Report | Print

Many great experiences This is our 10th ES and I believe our 14th Lexus. Metro has changed quite a bit in the last few years but the experience is the same. This is our 10th ES and I believe our 14th Lexus. Metro has changed quite a bit in the last few years but the experience is the same. More

Helpful 0

Report | Print