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Patrick Ripley
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236 Reviews
236 Reviews
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236 Reviews of Patrick Ripley
April 12, 2018
Completely satisfied. Basic service. Oil change and tire rotation. However, there was a recall on my vehicle. I inquired, but no one seemed to know what the recall was Basic service. Oil change and tire rotation. However, there was a recall on my vehicle. I inquired, but no one seemed to know what the recall was. I would like to know why my vehicle was recalled. Thank you. More
by WEEGIEWRIGHT
Verified Customer
Helpful 
April 09, 2018
Always professional, always feel welcome Rallye have been servicing my Mercedes for almost 3 years. The experience is always good. They're thorough and professional while still friendly and t Rallye have been servicing my Mercedes for almost 3 years. The experience is always good. They're thorough and professional while still friendly and they make the whole experience pleasant and easy. I appreciate the flexibility of being able to take a loaner car on an extended service appointment or the option to take their shuttle bus to the train station. Very happy with them and their work. More
by STEVE.M_C300
Other Employees Tagged: John Ciccotelli
April 04, 2018
Pleasant From the time thatI pulled up to the door until the time that I was given the service loaner, everyone was friendly and clearly customer service was p From the time thatI pulled up to the door until the time that I was given the service loaner, everyone was friendly and clearly customer service was paramount. I was later contacted by email as well as by phone and when I picked up my car after servicing it was warm inside before it was giveback to me. Thank you Rallye Motors. More
by ROBERTBUTTERMILCH
Other Employees Tagged: Victor Cosme , Jeff Friedberg
April 03, 2018
Great service, once again! Very professional, knowledgeable and courteous service! Added bonus: car was ready sooner than expected! We own three Mercedes Benz autos and are at t Very professional, knowledgeable and courteous service! Added bonus: car was ready sooner than expected! We own three Mercedes Benz autos and are at the service department regularly.. Ken Vachris has been our guy for many years and are extremely happy with our service each time.. More
by SYLVIAAIELLO
Other Employees Tagged: Ken Vachris
March 30, 2018
Great experience Patrick was friendly professional yet had me on my way very quickly. Patrick keep me informed each step with no surprises. Great job Patrick. Best dea Patrick was friendly professional yet had me on my way very quickly. Patrick keep me informed each step with no surprises. Great job Patrick. Best dealership for service. More
by JACK48
March 30, 2018
Problem with key The service center scheduling was prompt and the issue was resolved in the time promised. Loaner car was ready and in excellent working order. Our car The service center scheduling was prompt and the issue was resolved in the time promised. Loaner car was ready and in excellent working order. Our car was ready when promised. More
by DAVID.DIBNER
March 30, 2018
Problems Lisa and Keith?? (Service Manager) were great. Patrick Ripley needs help. Failed to return 3 calls for almost 3 hours. Adjusting bill was nice but the Lisa and Keith?? (Service Manager) were great. Patrick Ripley needs help. Failed to return 3 calls for almost 3 hours. Adjusting bill was nice but the common courtesy of not returning calls is unacceptable. More
by GBPRANGER
Other Employees Tagged: Lisa Chea , Keith Brodman
March 27, 2018
Service Excellent in all areas from greeting on arrival to waiting area to finished and delivery Also a very nice personal touch by sending the customer a te Excellent in all areas from greeting on arrival to waiting area to finished and delivery Also a very nice personal touch by sending the customer a text or e- mail to follow through with the visit More
by ROCKIE77225
Other Employees Tagged: Andy Fu , Kirk Roman
March 27, 2018
Over quote and selling expensive services services and repair fee are pricey and they scratch my car with NO RESPONSIBLE. Always sell expensive product with NO necessary. Their warranty ba services and repair fee are pricey and they scratch my car with NO RESPONSIBLE. Always sell expensive product with NO necessary. Their warranty basically is no use. More
by NGWINGFEI
March 26, 2018
Matter was dealt with promptly and completely. Excellent service. All issues which required service were dealt with swiftly, completely and efficiently. Messrs. Banco and Ripley conduct business a Excellent service. All issues which required service were dealt with swiftly, completely and efficiently. Messrs. Banco and Ripley conduct business as consummate professionals and are exemplary reflections of the brand. More
by ANNEMARIEGO
Other Employees Tagged: David Banco
