Patrick Hine | Page 3

Very kind and professional, took his time, ask if i would like my car washed, They where very professional and had my car done in no time like my car washed, They where very professional and had my car done in no time More

by happytoday3 Verified Customer Verified Customer

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Great crew at Fred Martin Nissan Dante was a great salesman. The people in service are top notch! salesman. The people in service are top notch! More

by calljoelthetech Verified Customer Verified Customer

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Fast, convenient, and pleasant customer service. The work was done correctly. Waiting area I was clean, with fresh coffee The work was done correctly. Waiting area I was clean, with fresh coffee More

by Bud Verified Customer Verified Customer

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Need a car? Look no further! Little back story. We were on a road trip and my trusted 2015 Nissan rogue unfortunately without much notice had a transmission iss Look no further! Little back story. We were on a road trip and my trusted 2015 Nissan rogue unfortunately without much notice had a transmission issue which we learned when we fortunately barely pulled into Fred Martin dealership. Stranded miles from home, and the same amount of miles from our original destination we because stranded. Patrick who took our car in for diagnostic was super polite and patient, got us in quickly (given we got there at 730am) and even scheduled a shuttle to take us to the plaza while the car was reviewed. Brandon the young man who shuttle us there and back was also very polite, prompt, and super courteous. After learning the diagnostics, my car was no longer usable for our Journey, Patrick very clearly explained the situation and gave us multiple options and solutions, obviously we were left unsure and extremely emotional, and immediately introduced us with Brandon a sales member to go over these option in dept Brandon. This man went above and beyond! He HEARD us. Not only was he patient, personable and charismatic, We explained what we wanted and showed us a couple of models and encouraged us to test drive one. during this test drive we got to chatting and I explained my budget and concerns. he went to talk to Josh, and they came back with a proposal, unfortunately this proposal wasn’t going to work for us. Honestly we put them in a rough spot we hadn’t planned to purchase a car this day because we were literally heading to a wedding. but when I tell you they crunched the numbers and looked for what we wanted and made it work!!! Never did they pushed anything they knew we couldn’t afford, or circled backed to a car I had rejected or make me feel like I was wasting their time. After Brandon helped us find the car that would get us mobile again Josh the financial manager who was kind and very understanding, who in my experience is the finally step in the car buying process and upsell additional packages was so underatanding of our situation. He did present the options and explained them to us per our request which he kindly did and didn’t push or make us feel again like we were wasting his time knowing that it wasn’t in our budget. He explained every paper I signed and happyly explained anything i needed cleared up. Being a women in a car dealership can be extremely overwhelming and honestly I was-a mess losing you first car is oddly emotional. Every team member at the dealership I interacted with made me feel heard, they were patient, and gladly explained question that I didn’t understand. I walked out with the car I wanted in a budget I could afford and was never made to feel like my sell wasn’t as important as the next. Can not recommend this place enough More

by Mg0928 Verified Customer Verified Customer

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Excellent service. Patrick is a pro. Always done on time and customer support is great. Always a pleasure to do business with Fred Martin! Patrick is a pro. Always done on time and customer support is great. Always a pleasure to do business with Fred Martin! More

by JONATHAN Verified Customer Verified Customer

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The Service I received was prompt. Evaluation info was clear. All of my concerns were taken care of Evaluation info was clear. All of my concerns were taken care of More

by Dklien212 Verified Customer Verified Customer

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Fast, friendly, and great service. I was in and out withing 45 minutes. Our service adviser was through and nice. Would recommend to everyone. I was in and out withing 45 minutes. Our service adviser was through and nice. Would recommend to everyone. More

by j_mohr_2005 Verified Customer Verified Customer

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I have purchased two vehicles from you and I am very pleased with everything so far. Pat Hine is very helpful when I get my car serviced. pleased with everything so far. Pat Hine is very helpful when I get my car serviced. More

by frobert Verified Customer Verified Customer

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Always get great service Always get great service, everyone is very friendly and helpful. Sales staff is always friendly also everyone is very friendly and helpful. Sales staff is always friendly also More

by dave44319 Verified Customer Verified Customer

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I think they are professional and fast! They solved the issue on my Titan when another dealership tried twice and failed. They solved the issue on my Titan when another dealership tried twice and failed. More

by Blondencantongirl1961 Verified Customer Verified Customer

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