727 Reviews
Write a Review727 Reviews of Patrick Hine
December 27, 2023
Pat in service is very rude! Called to check status on a vehicle in for service and was told my advisor Rich was out but he would look into it for me. Told me they were waiting o Called to check status on a vehicle in for service and was told my advisor Rich was out but he would look into it for me. Told me they were waiting on parts ( after being told the day before part was in stock) and couldn't give me an ETA. Spoke with someone in parts who told me part was in fact in stock and he would get with service to find out a status for me and call me back. Never received a call back. So 4 hours later I call back to see if there was any kind of update. Pat answers the phone again, before I even finish talking he rudely interrupts and says let me send you to Rich. Rich was less than pleasant talking to as well. All he could tell me was it might be finished by EOD. As a former service writer I found this to be very rude and unprofessional! I was appalled by the way they handled everything. From the time of write up through the whole process. Would not recommend! More
Other Employees Tagged: Rich Wilson
September 28, 2023
The service was great, and the technician was friendly They were timely and attentive. Would recommend to my friends. They were timely and attentive. Would recommend to my friends. More
Other Employees Tagged: Lou Kimevski, Rich Wilson, Dave Reeves, Amy Bailey
September 25, 2023
We had an issue with our 2019 Nissan rogue. Making a noise so she was going down the road. I called him up. He told us to bring it in and they would look at it. Informed me that the drivetrain Making a noise so she was going down the road. I called him up. He told us to bring it in and they would look at it. Informed me that the drivetrain was covered for five years/60,000 miles. It wound up being the transfer case, which was in fact covered. Treated us very very good. More
September 23, 2023
Excellent truck, followed up with excellent service! Don't know if the truck or the service, or combo continues to keep this truck running without any break downs! Here again, excellent job!! Don't know if the truck or the service, or combo continues to keep this truck running without any break downs! Here again, excellent job!! More
Other Employees Tagged: Rich Wilson, Dave Reeves, Amy Bailey
September 23, 2023
extremely rude, disrespectful not truthful dishonest doesn’t have good communication, skills, lacks empathy I would never go back there again in my life doesn’t have good communication, skills, lacks empathy I would never go back there again in my life More
Other Employees Tagged: Rich Wilson, Dave Reeves, Amy Bailey, Jeremy Lynch , Jonathan Maas, Tony Sinclair
September 22, 2023
Have been dealing with Holly and Fred Nissan for years. Even though there are closer dealerships, we won’t go anywhere else. Sales to service are the best! Even though there are closer dealerships, we won’t go anywhere else. Sales to service are the best! More
Other Employees Tagged: Holly Rhodes, Josh Morosko, Amy Bailey
September 18, 2023
I feel that they offer great service and value my time in every visit, not hesitating to answer questions and making sure I understand all the service being performed in my vehicle. every visit, not hesitating to answer questions and making sure I understand all the service being performed in my vehicle. More
September 08, 2023
Very friendly professional and helpful staff from service, sales and parts. The Fred Martin staff is like dealing with family. service, sales and parts. The Fred Martin staff is like dealing with family. More
Other Employees Tagged: Brandon Owensby, Cleveland Frost