Patrick Hine
Patrick Hine at Fred Martin Nissan
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Patrick Hine | Page 2

Service Advisor

Fred Martin Nissan

3388 S Arlington Rd
Akron, OH 44312

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4.8
727 Reviews
4.8

727 Reviews

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727 Reviews of Patrick Hine

December 27, 2023

Dealership Rating
Employee Rating

Pat in service is very rude! Called to check status on a vehicle in for service and was told my advisor Rich was out but he would look into it for me. Told me they were waiting o More

by nripley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rich Wilson

Dec 28, 2023

Fred Martin Nissan responded

We're sorry to hear about your experience and we would like to look into this further. When you can, please email us at fmcares@fmcars.com with your contact information and a description of your experience. We thank you for your review.

December 16, 2023

Dealership Rating
Employee Rating

Fast and courteous checking. Comfortable waiting area. Fast service with complete diagnostic and a car wash too! More

by mikeh433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Fred Martin Nissan responded

We love to hear it! Thank you so much for the kind words and for your business! We look forward to seeing you again!

September 28, 2023

Dealership Rating
Employee Rating

The service was great, and the technician was friendly They were timely and attentive. Would recommend to my friends. More

by Dotenshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2023

Fred Martin Nissan responded

Thank you for choosing us and for leaving us a 5-star review! Let us know if there is anything else we can help with! Thank you again and we look forward to your next visit!

September 28, 2023

Dealership Rating
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Great customer service by Patrick and team. Was advise on all procedures timely. Great job. More

by JREARICK0
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 29, 2023

Fred Martin Nissan responded

We're happy to hear that Patrick and our team were able to impress! Thank you so much for the 5-star review and for your business! We look forward to seeing you again!

September 25, 2023

Dealership Rating
Employee Rating

We had an issue with our 2019 Nissan rogue. Making a noise so she was going down the road. I called him up. He told us to bring it in and they would look at it. Informed me that the drivetrain More

by TERRI8991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2023

Fred Martin Nissan responded

We're glad we could get you fixed up! Thank you so much for your business and for taking the time to leave us 5-stars! Let us know if there's anything else you need and we will be happy to help. Thank you again!

September 23, 2023

Dealership Rating
Employee Rating

Excellent truck, followed up with excellent service! Don't know if the truck or the service, or combo continues to keep this truck running without any break downs! Here again, excellent job!! More

by JEWELJ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2023

Fred Martin Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 23, 2023

Dealership Rating
Employee Rating

extremely rude, disrespectful not truthful dishonest doesn’t have good communication, skills, lacks empathy I would never go back there again in my life More

by ripruga1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rich Wilson, Dave Reeves, Amy Bailey, Jeremy Lynch , Jonathan Maas, Tony Sinclair

Sep 25, 2023

Fred Martin Nissan responded

Thank you for bringing this to our attention. We were unable to find your email address in our system and we would like to look into this further. When you can, please email us at fmcares@fmcars.com with your name, contact information, and a description of your experience. Thank you for your review.

September 22, 2023

Dealership Rating
Employee Rating

Have been dealing with Holly and Fred Nissan for years. Even though there are closer dealerships, we won’t go anywhere else. Sales to service are the best! More

by TMK11125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 24, 2023

Fred Martin Nissan responded

Thank you for taking the time to leave us a five-star rating. We're glad to hear that Holly and our crew always deliver a positive experience. We look forward to continuing to serve you in the future.

September 18, 2023

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Employee Rating

I feel that they offer great service and value my time in every visit, not hesitating to answer questions and making sure I understand all the service being performed in my vehicle. More

by THIAGO_PINHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Fred Martin Nissan responded

Thank you for choosing our business and for taking the time to leave us a 5-star review! We're happy to hear that we have been able to give you the service experience that you deserve. Thank you again and we look forward to your next visit!

September 08, 2023

Dealership Rating
Employee Rating

Very friendly professional and helpful staff from service, sales and parts. The Fred Martin staff is like dealing with family. More

by ANDYB44230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2023

Fred Martin Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Andy, and look forward to your next visit.

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