Pat Covert

Never got back to me about my license plates and when I could expect them. Quality of customer service after the sale lacks could expect them. Quality of customer service after the sale lacks More

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Great service by sales manager Pat Covert and his team. Appreciate their help as always! Appreciate their help as always! More

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Had an awesome experience here thanks to Pat Covert and his team. They set me up and made feel comfortable with my decision making and they all had helpful input. Happy with my new ride and my experience a his team. They set me up and made feel comfortable with my decision making and they all had helpful input. Happy with my new ride and my experience at this dealership. More

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No pressure and extremely friendly people! Pat made friends with my 10 month old and was so nice! James made the rest of the process so fun and easy. Everyone was super helpful. Pat made friends with my 10 month old and was so nice! James made the rest of the process so fun and easy. Everyone was super helpful. More

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I had a good experience with the salesperson but that is where it ended. It was awful after she handed me off to financing, or even working with the sales manager on an issue with the vehicle of interest. T where it ended. It was awful after she handed me off to financing, or even working with the sales manager on an issue with the vehicle of interest. Their biggest profit seems to be getting you to finance through them with their affiliated banks. They were dishonest with me regarding financing - it was manipulative and desperate. They asked that I return the car because I didn't want to work with their bank. I had my own financing lined up. Are they in the business of selling Mazda vehicles or customer loans? Is this their sales culture? I always stayed away from the small used lots, but they are pulling the same tactics. Be aware of Car Bushing tactics and protect yourself with your own financing. Don't rush to take the vehicle home! More

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No pressure. Very friendly staff. Made car buying experience actually enjoyable. I had come in to Gladstone Mazda for service on my 2016 Mazda and was browsing at Very friendly staff. Made car buying experience actually enjoyable. I had come in to Gladstone Mazda for service on my 2016 Mazda and was browsing at new and used Mazdas to kill time and had some good conversations with multiple staff, in particular salesperson Ed.He found a great deal on a car that he thought I might like and I wound up with a trade-in and a new car sitting my driveway, deal complete, that same day. I recommend Gladstone Mazda and hopefully maybe you’ll get to meet Edward. God guy and good people. Thanks! More

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