Dealership Experience
1 yr, 4 mos
5 Reviews
Write a Review5 Reviews of David Karner
February 12, 2024
Never got back to me about my license plates and when I could expect them. Quality of customer service after the sale lacks could expect them. Quality of customer service after the sale lacks More
Other Employees Tagged: Tom Angel, Pat Covert
December 10, 2023
I had a good experience with the salesperson but that is where it ended. It was awful after she handed me off to financing, or even working with the sales manager on an issue with the vehicle of interest. T where it ended. It was awful after she handed me off to financing, or even working with the sales manager on an issue with the vehicle of interest. Their biggest profit seems to be getting you to finance through them with their affiliated banks. They were dishonest with me regarding financing - it was manipulative and desperate. They asked that I return the car because I didn't want to work with their bank. I had my own financing lined up. Are they in the business of selling Mazda vehicles or customer loans? Is this their sales culture? I always stayed away from the small used lots, but they are pulling the same tactics. Be aware of Car Bushing tactics and protect yourself with your own financing. Don't rush to take the vehicle home! More
Other Employees Tagged: Erin Perez, Pat Covert
November 30, 2023
Mazda of Gladstone had a large variety of models, trims, and colors available making it easier to find what you like. The sales team was very helpful and welcoming. We went first to look, and we got to see and colors available making it easier to find what you like. The sales team was very helpful and welcoming. We went first to look, and we got to see everything we asked for. We said we needed time to think about what we want and there was zero pushback from the team, like, “what can I do to get you to buy a car now?” Bob, our salesman, and the sales team made a great impression with their customer service. After we bought the perfect car from them, Bob checked in once in a while to ask how we enjoyed the car. It was a very pleasant experience. More
Other Employees Tagged: Bob Greig, Sean Elkins
November 24, 2023
No pressure. Very friendly staff. Made car buying experience actually enjoyable. I had come in to Gladstone Mazda for service on my 2016 Mazda and was browsing at Very friendly staff. Made car buying experience actually enjoyable. I had come in to Gladstone Mazda for service on my 2016 Mazda and was browsing at new and used Mazdas to kill time and had some good conversations with multiple staff, in particular salesperson Ed.He found a great deal on a car that he thought I might like and I wound up with a trade-in and a new car sitting my driveway, deal complete, that same day. I recommend Gladstone Mazda and hopefully maybe you’ll get to meet Edward. God guy and good people. Thanks! More
Other Employees Tagged: Bob Greig, Tom Angel, Pat Covert, Sean Elkins, Edward Sanders
November 18, 2023
Derek Inman and David were amazing! Best car buying experience ever! Derek spent the time to listen to my needs and made my car buying experience the best ever. Without any question Der Best car buying experience ever! Derek spent the time to listen to my needs and made my car buying experience the best ever. Without any question Derek was patient and made me feel like I could take my time to really get what I needed in a car. He listened and spent the time to make the customer feel important. I would defiantly recommend buying a car from Gladstone Mazda and I will share this overall fantastic experience with my friends. More
Other Employees Tagged: Derek Inman , Patrick