Otto Zimmerman | Page 2

It was a pleasure to deal with otto. I highly recommend using him as your service advisor communication is excellent I highly recommend using him as your service advisor communication is excellent More

by Kishanramsood Verified Customer Verified Customer

Helpful 0

Report | Print

Got my oil change in a timely manner and the sales people very good in selling my niece a jeep. people very good in selling my niece a jeep. More

by JOHNNYGREER64 Verified Customer Verified Customer

Helpful 0

Report | Print

came in for recall and oil change. I told Otto about a service anti-lock brake light going off. He told me that I would have to leave it for 2 days so I agreed and left the vehicle a I told Otto about a service anti-lock brake light going off. He told me that I would have to leave it for 2 days so I agreed and left the vehicle and went home. I received a call from otto and said the recall and oil change were done but they could not work on the anti-lock brakes he said the diagnostic test did not show a problem so the dummy light was reset. The next day it started going off again. So now I have to take it back and get charged for you to look at it again when it was already there. I don't understand why they couldn't check it out while it was there. I left the vehicle there and didn't expect it back for 2 days. More

by COPART217 Verified Customer Verified Customer

Helpful 0

Report | Print

18' Ram 2500D. Had a front tire that was seperating while pulling a camper. The service was great! They were able to squeeze us in and do the tire change out and ge Had a front tire that was seperating while pulling a camper. The service was great! They were able to squeeze us in and do the tire change out and get us back on the road FAST! I got one word " Outstanding" More

by flcracker1956 Verified Customer Verified Customer

Helpful 0

Report | Print

Otto was very professional when it comes to his Service Advisor Role. Customer Service was great! Awesome experience :) 10/10 Advisor Role. Customer Service was great! Awesome experience :) 10/10 More

by kkey123 Verified Customer Verified Customer

Helpful 0

Report | Print

A friendly atmosphere that offers free beverages in the waiting area, which is a first to me at any auto dealership. waiting area, which is a first to me at any auto dealership. More

by ressler55 Verified Customer Verified Customer

Helpful 0

Report | Print

Had to bring van back in due to parts not put back on correctly. Thanks correctly. Thanks More

by bmunz Verified Customer Verified Customer

Helpful 0

Report | Print

Was treated excellent. Otto took good care to correct all my concerns. Problems were corrected. Otto took good care to correct all my concerns. Problems were corrected. More

by darolstroman928 Verified Customer Verified Customer

Helpful 0

Report | Print

Really great service team! !! They get my company fleet vehicles in and out for PM same day! !! They get my company fleet vehicles in and out for PM same day! More

by jordanjudith Verified Customer Verified Customer

Helpful 0

Report | Print

After I made an appointment when I arrived was greater and confirmed what I needed done and sent to the waiting room when the car was serviced. After the service consultation the necessary work was comple and confirmed what I needed done and sent to the waiting room when the car was serviced. After the service consultation the necessary work was completed and my car was in the pickup area and had been cleaned inside and out. Noticed some changes in the waiting room as limited time for food and smaller serving sizes. But got the same great service on the vehicle. More

by VTGRAMPY Verified Customer Verified Customer

Helpful 0

Report | Print