Olivia Kasper
Olivia Kasper at My Auto Import Center
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Olivia Kasper | Page 2

Subaru Warranty Administrator

My Auto Import Center

1860 East Sternberg Rd.
Muskegon, MI 49444

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4.7
224 Reviews

I’ve been in the customer service industry for 20+years. I joined the car industry because I’ve always been interested in automobiles and how they work. I’m a proud cat mom of two fur babies. I am an enthusiastic plant lady so you’ll always see a plant at my desk.

Dealership Experience

3 yrs, 9 mos

Industry Experience

3 yrs, 9 mos

Languages Spoken

English English

4.7

224 Reviews

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224 Reviews of Olivia Kasper

February 11, 2023

Dealership Rating
Employee Rating

Always the best experience in service for my car. I would recommend this dealership very highly... More

by dabush007
Service Price Transparency
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Recommend Dealer
Yes
Feb 14, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

February 07, 2023

Dealership Rating
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Everything from start to finish went flawlessly! Everyone was very friendly and though in explaining the inspection results. Great time management and communication. More

by mark.hartman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alex Wiedenhoeft

Feb 08, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

January 25, 2023

Dealership Rating
Employee Rating

My car wasn’t serviced despite being left at the dealership. I made arrangements for a ride to and from the dealership, left my keys in the car, and when I arrived no work had been done. When I made More

by heather64
Service Price Transparency
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Recommend Dealer
No

January 15, 2023

Dealership Rating
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Best service department ever, very professional, very friendly. These guys rock, will always return for service. More

by sstrach
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

January 11, 2023

Dealership Rating
Employee Rating

On time courteous and informative. It was a great experience. I will be back again More

by dbaxter0
Service Price Transparency
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Recommend Dealer
Yes
Jan 11, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

January 02, 2023

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Employee Rating

I came an hour early for my appointment and they took me right away. No waiting and they completed my 90k service in 35 minutes. Awesome! More

by 6400woodbrook
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 03, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

December 29, 2022

Dealership Rating
Employee Rating

Using My Toyota in Muskegon makes getting an oil change or service a pleasure rather than a chore. Olivia always is friendly, explains what is going to happen and follows up with an email of my transaction More

by Chad
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 30, 2022

My Auto Import Center responded

Thank you for the 5 Star review, Chad! We appreciate you giving us the opportunity to earn your business!

December 29, 2022

Dealership Rating
Employee Rating

Olivia was very polite and customer caring. Service was completed well within the estimated time. Waiting area is clean and customer comfortable. More

by tsladick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

December 28, 2022

Dealership Rating
Employee Rating

My Auto service team is friendly, efficient, and thorough. Exceptional service from confident technicians and advisors. More

by S71121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The second advisor working the desk was also 5 star! I did not get her name.

Dec 30, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

December 27, 2022

Dealership Rating
Employee Rating

It is always such a wonderful experience with this great team! They always make sure my car is top notch, while making the wait comfortable! More

by Savannah
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 30, 2022

My Auto Import Center responded

Thank you for the 5 Star review, Savannah! We appreciate you trusting us with your business!

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