Oliver Ortiz | Page 3

Laura Delgado is my best Salesperson Ever! !! So glad she is back at Mercedes Benz of Cutler Bay !! So glad she is back at Mercedes Benz of Cutler Bay More

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Mercedes of Cutler Bay it’s like home. Their staff is very professional, so welcoming, informed and dedicated to provide great customer service satisfaction. I’ve had the chance to purchas Their staff is very professional, so welcoming, informed and dedicated to provide great customer service satisfaction. I’ve had the chance to purchase two Mercedes vehicles and the quality of the product as well as all the perks that Mercedes of Cutler Bay provides while in the purchase and following the car service is like no other. You are not only purchasing a car but integrating a new pampering lifestyle that is worth every penny. From the sales personnel to the service staff I would grade them above and beyond excellence. I would like to take this moment to thank Mercedes of Cutler Bay and wish their staff much success to continue providing quality and distinction. More

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Amazing client service from Oliver. We are extremely happy with our GLE350. Ty always Oliver We are extremely happy with our GLE350. Ty always Oliver More

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From start to finish, the team at Mercedes-Benz of Cutler Bay provided me with exceptional service. Starting with Robert Damas in the service department, I was impressed with his attentiveness and expertise Bay provided me with exceptional service. Starting with Robert Damas in the service department, I was impressed with his attentiveness and expertise in servicing my vehicle both during my vehicle ownership and with my trade-in Vehicle. He made sure that everything was taken care of and that I was completely satisfied with the work performed on my vehicle. Moving on to the sales team, I was equally impressed with the level of service I received. The business manager, Oliver Ortiz and sales consultant Eric Kalias went above and beyond to ensure that I was completely satisfied with my purchase. This entire team listened to my preferences and provided me with my options to choose from making my vehicle purchase process the most pleasant one to date. My financial service consultant Jose Gonzalez provided me with excellent service, making sure that I understood all of the financial details and answering any questions I had. Together this team made me feel valued and appreciated and I left feeling confident and satisfied with my purchase. Finally, the General Manager, Luis Gutierrez took the time to come down and personally thank me for my business before we left. It was a thoughtful gesture that truly made me feel once again like a valued customer. Overall, my experience with Mercedes-Benz of Cutler Bay was exceptional. The level of care and attention that I received was outstanding, and I would highly recommend this dealership to anyone in the market for a new or used vehicle. Kristin Fullana More

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Oliver is a standout professional in regards to depth, quality, and delivery. I have been purchasing vehicles from Oliver for the past 16 years, even following him to Mercedes Benz of Cutler Bay. Oliver c quality, and delivery. I have been purchasing vehicles from Oliver for the past 16 years, even following him to Mercedes Benz of Cutler Bay. Oliver can always be relied upon to deliver exactly the car I seek, even when he goes above and beyond to search for a specific vehicle that I request. His attitude unflinching, even in the most difficult contracts. He is always ready to deliver first class service with vigor, a smile and poise. He is a great asset to the team with great self-motivation for independence and leadership, yet he is always mindful of the great impact of team collaboration. I am pleased to recommend him so highly without qualification. More

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This guy is a testament to Customer service! ! I drive from Aventura just to see him! 100% no one better in the Biz!!! ! I drive from Aventura just to see him! 100% no one better in the Biz!!! More

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Compared several dealers and Cutler Bay Mercedes got our business. Eric was a pleasure to work with and so was his manager Oliver! business. Eric was a pleasure to work with and so was his manager Oliver! More

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Very professional and friendly. Everyone from the sales people to the finance managers do excellent work and will treat you like family, not just a customer. Everyone from the sales people to the finance managers do excellent work and will treat you like family, not just a customer. More

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We have done business with different dealers and the Mercedes’ bens is absolutely unique in addition to that my representative Erick Kalias there is no words for him so to my finance guy thanks very hap Mercedes’ bens is absolutely unique in addition to that my representative Erick Kalias there is no words for him so to my finance guy thanks very happy for that ♥️ More

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Mercedes Benz of Cutler Bay, great dealer, top notch customer service, Janyll Henriquez, Best Sales Representative. customer service, Janyll Henriquez, Best Sales Representative. More

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