Octavio Cortes
Octavio Cortes at Norm Reeves Honda Superstore West Covina
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Octavio Cortes

Service Director

Norm Reeves Honda Superstore West Covina

1840 E Garvey Ave S
West Covina, CA 91791

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3 Reviews
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3 Reviews

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3 Reviews of Octavio Cortes

April 10, 2024

Dealership Rating
Employee Rating

Trash service, total xxxxx and scam artist. Claims to not know anything about maintenance only how to sell vehicles. Typical cocaine car dealer clown More

by Tei wang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Gen Balouev, Joseph Hyunh

Apr 11, 2024

Norm Reeves Honda Superstore West Covina responded

Tei, we're sorry to hear that you had a negative experience and we would like the opportunity to learn more. To discuss this, please reach out to our General Sales Manager, David Warren at David.warren@normreeves.com

May 01, 2023

Dealership Rating
Employee Rating

Very rude with customers and ESPECIALLY employees. Has his good days but should treat his employees better More

by Nismoz603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2023

Norm Reeves Honda Superstore West Covina responded

Thank you for this feedback for our team, both positive and negative feedback are necessary for growth, and we appreciate you taking the time to share your experience.

May 16, 2021

Dealership Rating
Employee Rating

My experience there with them was excellent.Everybody was throughly professional.I had a emergency with my car and they solved the problem quickly.They even had a rental car for me to use while they fixed it More

by Johnmacrorie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Trinity Guzman, Jose Alvarez , Gabby Dominguez

May 17, 2021

Norm Reeves Honda Superstore West Covina responded

We appreciate the 5-stars and excellent review, John. So glad we could help solve the problem. Take care!

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