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Norm Stern
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Norm Stern | Page 2
Commercial Sales
Suburban Ford of Waterford
6975 Highland Rd
Waterford, MI 48327
69 Reviews
As one of our Commercial Sales Specialists, Norm has been in auto sales for almost 30 years. He has had detailed experience in every aspect of a dealership from Financing to Customer Accounts to Sales. Customer service is his top priority, as he has won multiple awards for it. Norm thoroughly enjoys golf during non-business hours, as well as other sports activities. He is deeply involved at his church. Norm can facilitate any Commercial or Large Truck orders.
Read moreDealership Experience
21 yrs, 9 mos
Industry Experience
37 yrs, 4 mos
Specialties & Trainings
Ford Certified, Ford CPO Certified and Ford Commercial Certified
69 Reviews
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69 Reviews of Norm Stern
June 16, 2022
It has been 3 years since I purchased my Ford Expedition. Anytime I need help with the warranty coverage Norm answers the phone and gets it all taken care of for me. Not only was the purchase of my Ford a Anytime I need help with the warranty coverage Norm answers the phone and gets it all taken care of for me. Not only was the purchase of my Ford an excellent process with Norm, He continues to be there for me years later. Thank you Norm Stern! More
by Jay Fontaine
Helpful 
May 31, 2022
Norm Stern is very customer friendly and I believe he is the best in the business. Any problem that may arise, Norm navigates through the problem and comes up with a solution. the best in the business. Any problem that may arise, Norm navigates through the problem and comes up with a solution. More
by anoble
February 21, 2022
I’ve been buying cars from norm for 2o plus years. I wouldn’t buy from anyone else unless he suggested it. Suburban ford of Waterford has been amazing to deal with. Their customer service is top notch I wouldn’t buy from anyone else unless he suggested it. Suburban ford of Waterford has been amazing to deal with. Their customer service is top notch and norm makes sure his customers are well taken care of. More
by Andreastern blue opal
Other Employees Tagged: David Deckard
February 02, 2022
Norm was fantastic. He provided the most painless car buying experience we have had to date. We are so appreciative for the great deal he found us, how quickly he had us in our new vehicle, and how smoot buying experience we have had to date. We are so appreciative for the great deal he found us, how quickly he had us in our new vehicle, and how smoothly the entire process went! More
by snicolekin
January 26, 2022
Norm Stern is a wonderful guy. True - honest - and hard working man. Man of his word. Always taking care of me - the customer. Going that extra mile. Norm is good people and great to work with. working man. Man of his word. Always taking care of me - the customer. Going that extra mile. Norm is good people and great to work with. More
by Chris2426
Other Employees Tagged: Norm Stern
January 11, 2022
Thank you so much for helping with our vehicle repair while out of state. You went above and beyond on your job and I want to say THANK YOU. You are the best cannot wait to lease another car from you s while out of state. You went above and beyond on your job and I want to say THANK YOU. You are the best cannot wait to lease another car from you soon. More
by dawn
September 06, 2021
Norm is awesome. He has leased me 3 cars so far. He always goes above to make sure everything is just right. I've never had any issues with Norm or the dealership. always goes above to make sure everything is just right. I've never had any issues with Norm or the dealership. More
by Lisakayjohnston
Other Employees Tagged: Mike Barker
March 22, 2020
amazing no stress expeirence!! Norm has always gives helpful and a stress free experience, great deal on our purchase for our 2015 ford fusion hybrid (averaging 47.2 miles per gallo Norm has always gives helpful and a stress free experience, great deal on our purchase for our 2015 ford fusion hybrid (averaging 47.2 miles per gallon for first week fyi!!) More
by jacksonsinmichigan
Other Employees Tagged: Mike Talampas
September 15, 2019
Norm Stern Been leasing from Norm for many years. Always a great experience. Should a problem or service required after the sale Norm is always there to help. Been leasing from Norm for many years. Always a great experience. Should a problem or service required after the sale Norm is always there to help. More
by skeeter36
June 12, 2019
Fantastic Service Norm was so wonderful to work with. The speediness of the service was unbelievable. We spoke to him about a new Expedition and he had arranged to have Norm was so wonderful to work with. The speediness of the service was unbelievable. We spoke to him about a new Expedition and he had arranged to have it delivered the very next day! My husband and I were not expecting that. I would recommend Norm to anyone who is interested in buying :o) More
by Elizabeth1!
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