Nick Palenzuela | Page 2

Claudia is a great sales lady if you are looking to buy a Volvo or a Nissan please contact her she is very professional and knowledgeable. Volvo or a Nissan please contact her she is very professional and knowledgeable. More

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Bad decision by management to tag on 3% surcharge for credit card payments on top major service pricing increases. Pop and mom shops do not charge because the credit card processing charge is embedded in credit card payments on top major service pricing increases. Pop and mom shops do not charge because the credit card processing charge is embedded in pricing and not transparent. Weston Volvo management exhibited poor judgement and acute shortsightedness in their approach to pass on credit card processing fees. I have been patronizing Wedton Volvo for over 10 years even continued to come Luis Gonzalez till he retired, now Adam Weinreb is my GO TO Service Advisor because we have built a relationship over the years knowing that they do good job with my 2 Volvos. I continue to drive from Lake Worth to Weston Volvo after I moved from Tamarac. This 3% surcharge has left a bad taste in my mouth as it is a failure and a horrible business decision that I'm sure is not isolated to the way I feel. Weston Volvo stands to lose some customers since they fail to consider the impact on customer satisfaction and return patronage. More

by Henry Verified Customer Verified Customer

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I never have a problem with the service department. Adam is always pleasant and returns my calls promptly. Same with Nicholas. Adam keeps me informed while I wait in the showroom. Adam is always pleasant and returns my calls promptly. Same with Nicholas. Adam keeps me informed while I wait in the showroom. More

by JULIENIKI1111 Verified Customer Verified Customer

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Great and fast customer service . Service advisor was amazing. Will definitely recommend them, prices are reasonable Service advisor was amazing. Will definitely recommend them, prices are reasonable More

by info@claudialujan.com Verified Customer Verified Customer

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Excellent customer service. I didn’t have an appointment on Saturday but they accepted my vehicle and completed the service on the same day. I didn’t have an appointment on Saturday but they accepted my vehicle and completed the service on the same day. More

by dbharathidasan Verified Customer Verified Customer

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Prompt follow-up and outstanding customer service. Happy to be in business with Volvo. They take care of their customers. Happy to be in business with Volvo. They take care of their customers. More

by andresgomezj Verified Customer Verified Customer

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Westin Volvo has continually exceeded our expectations with regard to maintenance needs. Adam is our regular service representative who takes care of our vehicles with knowledge and good advice. with regard to maintenance needs. Adam is our regular service representative who takes care of our vehicles with knowledge and good advice. More

by fdelcampo Verified Customer Verified Customer

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The entire experience was excellent! They clearly managed expectations, communicated thoroughly and were professional. I will be back. They clearly managed expectations, communicated thoroughly and were professional. I will be back. More

by DebbieJ Verified Customer Verified Customer

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Always quick helpful and affordable service… i travel far to Weston because its the best volvo dealer in the metro area to Weston because its the best volvo dealer in the metro area More

by Michael Verified Customer Verified Customer

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Weston Volvo is always clean, efficient, personable and professional. It’s never a hassle to schedule your service appointment or get updates on the status of the work being done. professional. It’s never a hassle to schedule your service appointment or get updates on the status of the work being done. More

by kavanclifford Verified Customer Verified Customer

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