Nick Guidi | Page 10

I have brought my vehicle to Carolina Customs, the company who Lake Norman Ram uses for repairs numerous times only to get my vehicle back with the issues I brought it in for. This last time they had company who Lake Norman Ram uses for repairs numerous times only to get my vehicle back with the issues I brought it in for. This last time they had my truck for over 5 weeks and stated they replaced the transmission which I was told would take a week and would fix the issues. The vehicle still has a hard thumping sound when you take off from a stop. I was told to bring it back to have them look at it again. I would never recommend them to anyone. I would rather take my truck to Kernersville which is over an hour away before taking my vehicle back to them. Nick who has assisted me every time I brought it in was not informative in the process and stated I needed to get updates from him and not Dodge which I have text messages showing I did reach out to him with no return texts from him. Truly a disappointment in every aspect. More

by jimw248 Verified Customer Verified Customer

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Nick was very helpful and pleasant to work with as usual and the work was finished in a timely manner..... and the work was finished in a timely manner..... More

by 19wiser Verified Customer Verified Customer

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The staff is always very professional and courteous only thing missing is the snacks needed to be restocked. thing missing is the snacks needed to be restocked. More

by lnp2u Verified Customer Verified Customer

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Eddie Robinson is the best! You should pay him triple to stay! Nick’s customer service is also top shelf! You should pay him triple to stay! Nick’s customer service is also top shelf! More

by lkaguirre Verified Customer Verified Customer

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Everything met my expectations. Good service and good communication. Nick was very easy to deal with. Good service and good communication. Nick was very easy to deal with. More

by cahilldan Verified Customer Verified Customer

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Very Fast and excellent customer service. Always nice dealing with Nick at the truck center. Always nice dealing with Nick at the truck center. More

by kfinks37 Verified Customer Verified Customer

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The service and timing was great. I love customer service. The staff was so great. I love customer service. The staff was so great. More

by ratchford54 Verified Customer Verified Customer

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