Nelson has been in the auto industry for over 29 years. He's been with Brewster Subaru for over 20. He is an avid dog lover, owning a German Shepherd named Mack. He welcomes all canine companions to our showroom, but be prepared, as he will play with them all day. Having been a Putnam County resident, his main focus is making our customers feel like family. He wants to make your buying process as simple and easy as possible. He is all about the customer experience and building a strong working relationship for years to come.
Read moreDealership Experience
22 yrs, 9 mos
Industry Experience
32 yrs, 6 mos
486 Reviews
Write a Review486 Reviews of Nelson DeMelo
October 12, 2019
Everyone we came in contact was helpful and kind Not only did we get the exact car we wanted, the process was effortless and a pleasure to deal with everyone we came in contact with at this dealersh Not only did we get the exact car we wanted, the process was effortless and a pleasure to deal with everyone we came in contact with at this dealership. From Nelson to Anthony to Rich the experience was outstanding and we would never consider buying a Subaru anywhere else. More
Other Employees Tagged: Rich Johnson , Anthony Pilla
October 09, 2019
Great Experience Purchasing my New Car I have been a customer at Brewster Subaru for many years. I bought my new Subaru Outback in August of this year and I am very happy with it. My sale I have been a customer at Brewster Subaru for many years. I bought my new Subaru Outback in August of this year and I am very happy with it. My salesman was Anthony Pilla and he was outstanding! He answered all of my questions and made me feel at home during the whole buying process. This is the sixth vehicle I bought from Brewster Subaru and they are the number one Subaru dealership! I would not go anywhere else to buy my cars. Thank you to Nelson the manager and Rich for their help as well! Paula B. More
Other Employees Tagged: Rich Johnson , Anthony Pilla
October 08, 2019
Excellent Everyone was very nice here. Our salesman Anthony Pilla made us feel that we knew him all of our lives, my problems were addressed immediately Everyone was very nice here. Our salesman Anthony Pilla made us feel that we knew him all of our lives, my problems were addressed immediately More
Other Employees Tagged: Danny Gomes , Anthony Pilla
October 08, 2019
Very happy with my buying experience at Brewster Subaru My overall buying experience was very good. It was great talking to a salesman that knows a lot about the car that I was looking to purchase. He was f My overall buying experience was very good. It was great talking to a salesman that knows a lot about the car that I was looking to purchase. He was friendly any knowledgeable. I would totally recommend anyway who is looking to purchase a Subaru, go to Brewster Subaru and ask for Roy Schiller. More
Other Employees Tagged: Roy Schiller, Rich Johnson
October 05, 2019
Easiest and best car buying experience I've had I can't say enough positive things about my experience with Robyn, Nelson, and the entire Brewster Subaru team. They were very easy to work with, att I can't say enough positive things about my experience with Robyn, Nelson, and the entire Brewster Subaru team. They were very easy to work with, attentive to my business and responsive to my requests, and they handled things in a professional and extremely capable manner. There was a complication with the delivery of my new Outback where the exterior finish was slightly damaged in transit to the dealer. When they became aware of the situation, they immediately reached out to me to let me know what had happened and, without asking, proactively went to work to find another new car with the same specs for me. I really appreciated all their efforts on my behalf, and won't hesitate to recommend them to anyone who's in the market for a Subaru and looking for a similarly satisfying buying experience. More
Other Employees Tagged: Rich Johnson, Patrick Larson , Robyn Rey
October 04, 2019
Amazing experience I came in to this not really knowing what to do, but everyone at this dealership was so friendly and helpful. I am very pleased with my experience her I came in to this not really knowing what to do, but everyone at this dealership was so friendly and helpful. I am very pleased with my experience here and I would recommend it to anyone. The car is absolutely beautiful. They found the perfect one I wanted right away. They really go above and beyond. Very satisfied! More
Other Employees Tagged: Rich Johnson, Mitchel Pollak
September 25, 2019
The best! Robyn and Rich and Nelson could not have made this experience easier or more fun! They worked with me to find the right deal, the right car, and the r Robyn and Rich and Nelson could not have made this experience easier or more fun! They worked with me to find the right deal, the right car, and the right warranty. I’m so excited about my new car and will be happy to drive a little farther than I used to for service because this crew is so nice and funny as well:) More
Other Employees Tagged: Rich Johnson , Robyn Rey
September 19, 2019
My 3rd Subaru I went to Brewster Subaru after an impersonal, pushy and frustrating visit to another dealership. Everyone at Brewster Subaru was fantastic from first I went to Brewster Subaru after an impersonal, pushy and frustrating visit to another dealership. Everyone at Brewster Subaru was fantastic from first walking in to signing all of the sales paperwork. They were polite, professional and down to Earth. Great experience! I left with a vehicle that I am very happy with, has great features and excellent reviews from reliable consumer review sources. Zack is a true asset to this dealership and made the buying process very easy and stress free. More
Other Employees Tagged: Zachary Johnson
September 19, 2019
Knowledgeable salesman My experience was amazing. We have leased 6 Subarus in the past 6 years for our family and the service we received was outstanding. Would recommend th My experience was amazing. We have leased 6 Subarus in the past 6 years for our family and the service we received was outstanding. Would recommend this dealership to family and friends More
Other Employees Tagged: Danny Gomes , Anthony Pilla
September 16, 2019
A great experience My start to finish experience was excellent with everyone involved. I was referred by my wife's best friend to Nelson who assisted me as soon as I arr My start to finish experience was excellent with everyone involved. I was referred by my wife's best friend to Nelson who assisted me as soon as I arrived. He had me work with Kristen Hetzer. Kristen was extremely helpful and knowledgeable in finding me my new car. I also want to acknowledge Rich Johnson for his knowledge and assistance with my extended warranty. To Nelson, Kristen and Rich thank you all so much for a wonderful experience. Car buying can be very overwhelming and stressful but you all made it so easy! I will definitely be referring you. Thank you for everything. More
Other Employees Tagged: Rich Johnson, Kristen Hetzer
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