Nelson DeMelo
Nelson DeMelo at Brewster Subaru

Nelson DeMelo | Page 26

General Manager

Brewster Subaru

3751 Danbury Rd.
Brewster, NY 10509

Contact Me
4.9
486 Reviews

Nelson has been in the auto industry for over 29 years. He's been with Brewster Subaru for over 20. He is an avid dog lover, owning a German Shepherd named Mack. He welcomes all canine companions to our showroom, but be prepared, as he will play with them all day. Having been a Putnam County resident, his main focus is making our customers feel like family. He wants to make your buying process as simple and easy as possible. He is all about the customer experience and building a strong working relationship for years to come.

Dealership Experience

22 yrs, 9 mos

Industry Experience

32 yrs, 6 mos

Languages Spoken

English English

Portuguese Portuguese

View more languages
4.9

486 Reviews

Write a Review

486 Reviews of Nelson DeMelo

October 12, 2019

Dealership Rating
Employee Rating

Everyone we came in contact was helpful and kind Not only did we get the exact car we wanted, the process was effortless and a pleasure to deal with everyone we came in contact with at this dealersh More

by oaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , Anthony Pilla

Oct 15, 2019

Brewster Subaru responded

Oaf, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Oaf, we strive for a high level of customer satisfaction in all aspects of our dealership. We want all our customers to feel this way when leaving our dealership! Our best, Nelson De Melo and the Brewster Subaru Team

October 09, 2019

Dealership Rating
Employee Rating

Great Experience Purchasing my New Car I have been a customer at Brewster Subaru for many years. I bought my new Subaru Outback in August of this year and I am very happy with it. My sale More

by apbarone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , Anthony Pilla

October 08, 2019

Dealership Rating
Employee Rating

Excellent Everyone was very nice here. Our salesman Anthony Pilla made us feel that we knew him all of our lives, my problems were addressed immediately More

by Michael Kurtzberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Gomes , Anthony Pilla

October 08, 2019

Dealership Rating
Employee Rating

Very happy with my buying experience at Brewster Subaru My overall buying experience was very good. It was great talking to a salesman that knows a lot about the car that I was looking to purchase. He was f More

by Lisa A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Schiller, Rich Johnson

October 05, 2019

Dealership Rating
Employee Rating

Easiest and best car buying experience I've had I can't say enough positive things about my experience with Robyn, Nelson, and the entire Brewster Subaru team. They were very easy to work with, att More

by HawkDoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson, Patrick Larson , Robyn Rey

October 04, 2019

Dealership Rating
Employee Rating

Amazing experience I came in to this not really knowing what to do, but everyone at this dealership was so friendly and helpful. I am very pleased with my experience her More

by ts2193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson, Mitchel Pollak

September 25, 2019

Dealership Rating
Employee Rating

The best! Robyn and Rich and Nelson could not have made this experience easier or more fun! They worked with me to find the right deal, the right car, and the r More

by JRo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , Robyn Rey

Sep 26, 2019

Brewster Subaru responded

Hello, Thank you for taking time out of your busy day to tell us how you had a wonderful experience here at Brewster Subaru. We are also excited for you and we are pleased to know that we will be seeing you for your service visits. Make sure to stop and say hi to the crew and I. Enjoy your new Subaru! Our best, Nelson De Melo and The Brewster Subaru Team

September 19, 2019

Dealership Rating
Employee Rating

My 3rd Subaru I went to Brewster Subaru after an impersonal, pushy and frustrating visit to another dealership. Everyone at Brewster Subaru was fantastic from first More

by Chris A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zachary Johnson

Sep 21, 2019

Brewster Subaru responded

Hello Chris, Congratulations on your new Subaru. We are all happy to hear of your pleasant experience here at Brewster Subaru. Sorry to hear about your previous experience at the other dealership. It's the people within our four walls that make the difference. I'm lucky to have such a great crew. We hope you enjoy every mile and we look forward to seeing you soon. Our best, Nelson De Melo & The Brewster Subaru Sales Team

September 19, 2019

Dealership Rating
Employee Rating

Knowledgeable salesman My experience was amazing. We have leased 6 Subarus in the past 6 years for our family and the service we received was outstanding. Would recommend th More

by Warrior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Gomes , Anthony Pilla

September 16, 2019

Dealership Rating
Employee Rating

A great experience My start to finish experience was excellent with everyone involved. I was referred by my wife's best friend to Nelson who assisted me as soon as I arr More

by Rich Shields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson, Kristen Hetzer

Sep 21, 2019

Brewster Subaru responded

Hello Rich, Thank you so much for all of your kind words. That means a lot to all of us. It feels good to know that we are trusted by our customers. Here at Brewster Subaru, we respect our customers time, wants and needs. I never tier reading our reviews. We have a great customer base such as yourselves. Thank you for choosing Brewster Subaru. Our best, Nelson De Melo and the Brewster Subaru Team https://www.dealerrater.com/dp/41046/reviews/#

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