Nelson DeMelo | Page 27

Very friendly, helpful, and patient I had a pleasant experience - all my questions were patiently answered and I never felt pressured to make a decision. Everyone was friendly and intere I had a pleasant experience - all my questions were patiently answered and I never felt pressured to make a decision. Everyone was friendly and interested in helping me make the right decision for my needs. Both Nelson and Robyn were generous with their time, showing that they truly care about their customers. At the time of payment, Marci was a joy to work with. All three were extremely knowledgeable about vehicles, options, and services. More

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Amazing Sales Group. Best buying experience I've ever had. This is our second new car from Subaru Brewster. Mitch was a pleasure to deal with. We plan on buying a Car for my daughter and will come here again. This is our second new car from Subaru Brewster. Mitch was a pleasure to deal with. We plan on buying a Car for my daughter and will come here again. I highly recommend this dealership. More

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The only car dealership Brewster Subaru is filled with wonderful staff that take pride in the product they are representing. They are knowledgeable and helpful. They work har Brewster Subaru is filled with wonderful staff that take pride in the product they are representing. They are knowledgeable and helpful. They work hard to produce ultimate customer satisfaction. Customers are not rushed through a sale and concerns are heard. My most recent purchase is my fourth vehicle from Brewster Subaru. All four have been under the direction of Nelson and the most recent two sales have been wonderful experiences with Kristen as my salesperson. The Subaru product speaks for itself, but the humans behind the product make it unparalleled. More

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Great experience This was my third carr at Brewster Subaru and each time I was very satisfied with the help that I got from Nelson de Melo , that made all the negotia This was my third carr at Brewster Subaru and each time I was very satisfied with the help that I got from Nelson de Melo , that made all the negotiation very easy , and Mitch showing me all the components . They made the experience very easy and I’m very happy with my new car !! More

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Excellent Car Buying Experience Everyone at Brewster Subaru was extremely courteous, professional and took great care of me throughout the trade in of my old car and selection/purcha Everyone at Brewster Subaru was extremely courteous, professional and took great care of me throughout the trade in of my old car and selection/purchase of my new car. The team led by GM Nelson DeMelo really understands how to treat a customer and make them feel special. I can’t thank Nelson, Rich and Anthony enough for how well I was treated and how easy the car buying process was. You’ve got a loyal customer for life. Thanks again! More

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Top notch dealer!! Great experience!! Happy to be part of the Brewster Subaru family!! Everyone was very welcoming from the moment we walked in!! Will be back in the fut Great experience!! Happy to be part of the Brewster Subaru family!! Everyone was very welcoming from the moment we walked in!! Will be back in the future!! More

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Lease Forester I had issues in the final step of my lease. They resolved it same day. A dealership that is honorable and steps up to resolve issues speaks volumes. I had issues in the final step of my lease. They resolved it same day. A dealership that is honorable and steps up to resolve issues speaks volumes. I would go back for another deal with them in the future. More

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wonderful first and contuing experience From the minute I walked in everyone was friendly and attentive...I bought a subaru crosstrek with the help of Anthony and Nelson and it was a easy e From the minute I walked in everyone was friendly and attentive...I bought a subaru crosstrek with the help of Anthony and Nelson and it was a easy experience, I continue to have my car serviced at the dealer and there is always a friendly word from everyone that works there.... More

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They made buying a car easy I was looking for a Certified Pre-Owned vehicle with low miles. They found a perfect match for me. Buying the car was easy, and the staff was extrem I was looking for a Certified Pre-Owned vehicle with low miles. They found a perfect match for me. Buying the car was easy, and the staff was extremely knowledgeable about everything from beginning to end. I would definitely buy another Subaru from this dealership. More

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A great experience It was my first time leasing and everyone there could not be more helpful, Nelson took time out of his busy day to listen to my concerns and give me a It was my first time leasing and everyone there could not be more helpful, Nelson took time out of his busy day to listen to my concerns and give me advice. Fred, my sales representative could not have been more helpful. He was totally professional and a gentleman. He gave me all the time I needed and went to great lengths to explain everything I asked about. He sat in the car with me and explained in detail how everything worked and I had a million questions,which he patiently took time to explain to my satisfaction. I would recommend Fred to any of my friends in the market for a Subaru. Marci Lynn, our financial person, went over and above answering all my questions. She was most patient because I did have a lot of questions. More

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