Nelson has been in the auto industry for over 29 years. He's been with Brewster Subaru for over 20. He is an avid dog lover, owning a German Shepherd named Mack. He welcomes all canine companions to our showroom, but be prepared, as he will play with them all day. Having been a Putnam County resident, his main focus is making our customers feel like family. He wants to make your buying process as simple and easy as possible. He is all about the customer experience and building a strong working relationship for years to come.
Read moreDealership Experience
22 yrs, 9 mos
Industry Experience
32 yrs, 6 mos
486 Reviews
Write a Review486 Reviews of Nelson DeMelo
December 13, 2019
I have purchased 5 Subaru’s from Robyn. The reason I’ve gone back to her 5 times is because she’s the best! She is professional, caring and follows up on everything even after the vehicle is purchased. gone back to her 5 times is because she’s the best! She is professional, caring and follows up on everything even after the vehicle is purchased. More
Other Employees Tagged: John Chaber, Danny Gomes , Robyn Rey, Marci Lynn
December 11, 2019
Everything That You Could Want in a Car Dealer No BS. No bait and switch. No back and forth with the sales manager. Just a good price right up front. And once the deal is consummated they stay with No BS. No bait and switch. No back and forth with the sales manager. Just a good price right up front. And once the deal is consummated they stay with you, even after you drive the car off the lot. The service department is also first rate. More
Other Employees Tagged: Rich Johnson, Kristen Hetzer
December 10, 2019
Excellent, well organized delivered as promised very personable and professional Nelson is great absolutely the best Robyn is wonderful she was amazing I’ll send her recommendations And Rich was eas personable and professional Nelson is great absolutely the best Robyn is wonderful she was amazing I’ll send her recommendations And Rich was easy to work with great team ! More
Other Employees Tagged: Rich Johnson , Robyn Rey
December 09, 2019
BVisconti Salesperson, Anthony Pilla, was extremely helpful, knowledgeable and courteous. This is the second Subaru that I purchased from Brewster Subaru and w Salesperson, Anthony Pilla, was extremely helpful, knowledgeable and courteous. This is the second Subaru that I purchased from Brewster Subaru and would recommend them highly. Anthony is a great guy and would recommend him highly. No pressure and worked with us wonderfully. Nelson DeMelo was easy to work with. Accommodated us in everyway possible to come up with a fair price that we were extremely satisfied with. Great Experience. Rich Johnson was very pleasant and so easy to work with and knowledgeable about all our finances and everything went smooth. In and out in a breeze. I think the whole staff at Brewster Subaru are great and a pleasure to work with. I recommend them highly. I'm now a Subaru Lifer. More
Other Employees Tagged: Rich Johnson , Anthony Pilla
December 08, 2019
Outstanding Customer Service We had previously worked with Anthony on a lease of a new car a few years back. In that process, Rich also helped us. Three years later, the lease w We had previously worked with Anthony on a lease of a new car a few years back. In that process, Rich also helped us. Three years later, the lease was due and we went back to see Anthony. Anthony, as well as Rich, remembered us both immediately. Anthony took the time and worked with our limited schedule this week and assisted us in the purchase of a 2020 Subaru Forester Sport, all while sharing his knowledge. Nelson assisted Anthony in helping us get the best deal possible for our new purchase all while assisting us with an easy transition of turning in the lease. Once again, Rich took the time to assist us and explain every detail and warranty to us, as well as finding the best rate possible for our new purchase. Although Anthony, Nelson and Rich were the main contacts for our transaction, every member of the dealership were welcoming and friendly each and every time. We finished our transaction after closing time but Anthony took the time to go over the entire car with us, without rushing us. Anthony was amazing to work with, as well as Nelson and Rich and we look forward to working with them again in the future. Thank you to this amazing team!! All the best. More
Other Employees Tagged: Rich Johnson , Anthony Pilla
November 21, 2019
Excellent and Trustworthy Service! I purchased a new 2019 Subaru Impreza sport through the VIP program, working with several associates who treated me with respect and made the experien I purchased a new 2019 Subaru Impreza sport through the VIP program, working with several associates who treated me with respect and made the experience worry free. I am happy to have chosen this dealer! The staff works efficiently as a team and you can see they are happy to have you as a customer. All associates were friendly and greeted me with conversation. Nelson promises nothing but perfect service and made not only myself, but all others feel like family. Anthony sat in my car with me to explain the car's features. I greatly appreciated that! Rich made sure I had all my financial questions answered for the deal. I left with my car earlier than expected and am grateful to have these guys to back me up when I need them! Thank you!! More
Other Employees Tagged: Rich Johnson , Anthony Pilla
November 15, 2019
Excellent experience from start to finish. Fred Vogel was great, followed by Rich Johnson who was super. Could not gone any better, great dealership!! Highly recommend Brewster Subaru to all my friends and great, followed by Rich Johnson who was super. Could not gone any better, great dealership!! Highly recommend Brewster Subaru to all my friends and relatives. More
Other Employees Tagged: Rich Johnson , Fred Fogel
November 12, 2019
Brewster Subaru provided me with absolutely amazing customer service. I sat with both Nelson and Anthony to discuss the purchase of my new car. They were both amazing throughout the entire sale. Damen customer service. I sat with both Nelson and Anthony to discuss the purchase of my new car. They were both amazing throughout the entire sale. Damen helped me at the parts window and answered all of my questions about parts I considered adding later down the line. Great team! More
Other Employees Tagged: Anthony Pilla, Damen Dallura
November 01, 2019
Came back to trade in my lease Impreza and had my eye on a cross trek. Anthony made the process super easy, and got me in the exact car I wanted! He was very helpful and answered all of the questions I had! a cross trek. Anthony made the process super easy, and got me in the exact car I wanted! He was very helpful and answered all of the questions I had! Will never go anywhere again! More
Other Employees Tagged: Rich Johnson , Anthony Pilla
October 28, 2019
Thank you to the Team at Brewster Subaru. You have really perfected the sales experience. I would recommend Brewster Subaru for anybody looking for a new or used vehicle. really perfected the sales experience. I would recommend Brewster Subaru for anybody looking for a new or used vehicle. More
Other Employees Tagged: Anthony Pilla
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