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Neil Dimaso

Overview Reviews (219) Inventory (237)

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Neil Dimaso

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Neil Dimaso | Page 3

Sales and Leasing Consultant

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

Customer service is my middle name, helping people be completely satisfied is the game! Sales is my life! Have 4 four kids, 2 cars, and a mortgage! I'm a normal person just like you! Just making the difficult process of car buying, FAST and EASY!

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4.9

219 Reviews

Overview Reviews (219) Inventory (237)

Dealership Experience

9 yrs, 5 mos

Specialties & Trainings

Sales and Lease Consultant

4.9

219 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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219 Reviews of Neil Dimaso

November 01, 2023

Dealership Rating

Employee Rating

The service was professional and very efficient. The entire process of looking at the vehicles and purchase was easy. The entire process of looking at the vehicles and purchase was easy. More

by nvcat04

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bob Baran

Helpful 0

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Nov 09, 2023 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

October 31, 2023

Dealership Rating

Employee Rating

He kept me informed throughout the service just how much longer I would be waiting longer I would be waiting More

by JLISELLA54

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bruce Rosales, Freddy Padilla

Helpful 0

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Dec 05, 2023 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

October 20, 2023

Dealership Rating

Employee Rating

Quick and professional service. Attractive and very clean surroundings. Please with the service and the results Attractive and very clean surroundings. Please with the service and the results More

by camarosa48

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Javier Flores

Helpful 0

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Nov 09, 2023 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

October 16, 2023

Dealership Rating

Employee Rating

Neil made the car purchasing experience easy and not stressful. The finance process was also fairly quick and there was no hard sell to purchase extras. The only issue, I have purchased vehicles from ot stressful. The finance process was also fairly quick and there was no hard sell to purchase extras. The only issue, I have purchased vehicles from other car makers, and before we drove off the lot the car systems and how they work were explained to the driver. More

by Customer

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Oct 31, 2023 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

October 15, 2023

Dealership Rating

Employee Rating

Neil Dimano was very attentive and helped guide us through the selection process. He made purchasing a car easy for us. through the selection process. He made purchasing a car easy for us. More

by MPIZZURRO

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bob Baran

Helpful 0

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Nov 09, 2023 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

September 18, 2023

Dealership Rating

Employee Rating

Loyal customer for over 30 years. Apparently, the Sales Manager is more concerned about selling a car than addressing customer loyalty. His apparent indifference to a key fob issue, Apparently, the Sales Manager is more concerned about selling a car than addressing customer loyalty. His apparent indifference to a key fob issue, which we resolved directly through corporate, was something he couldn't or wouldn't do for us. Shame on him. More

by RFELTON801

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Kraiza, Bob Baran, Jason Forkins, Freddy Padilla , Joe Croce, Service Mgr. 5 stars

Helpful 0

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Sep 27, 2023 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

September 09, 2023

Dealership Rating

Employee Rating

Everything was straight forward and friendly. Neil was easy to work with and everything moved quickly. Neil was easy to work with and everything moved quickly. More

by drcc

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bob Baran

Helpful 0

Report | Print

Sep 27, 2023 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

September 04, 2023

Dealership Rating

Employee Rating

I had a really good experience purchasing my new car. The service was absolutely amazing The service was absolutely amazing More

by Iwona Kazienko

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Sep 20, 2023 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

August 15, 2023

Dealership Rating

Employee Rating

If it wasn’t for Neil, I would not have bought may car there. He saved me from walking away after waiting to test drive the Toyota Crown for 2 months. there. He saved me from walking away after waiting to test drive the Toyota Crown for 2 months. More

by gaviganw

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: John Kraiza, Darluis Cruz , The gentleman that sits to the left of Neil if you are facing his desk. He was able to get my phone app to work.

Helpful 0

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Aug 15, 2023 -

gaviganw responded

Yes

August 12, 2023

Dealership Rating

Employee Rating

The dealer explained me everything In a very clear and honest way. No extra charges, no hidden numbers compare to other dealers. honest way. No extra charges, no hidden numbers compare to other dealers. More

by ricardocarias882

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Kraiza

Helpful 0

Report | Print

Sep 21, 2023 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

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