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Needham Shotwell
Refer Me
290 Reviews
Dealership Experience
12 yrs, 1 mo
Languages Spoken
English
290 Reviews
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290 Reviews of Needham Shotwell
May 09, 2024
Our second time to purchase a Lexus and work with Needham Shotwell. He is very knowledgeable and professional, answered all our questions in timely manner. Thank you, Needham! Shotwell. He is very knowledgeable and professional, answered all our questions in timely manner. Thank you, Needham! More
by peckdahl
Verified Customer
Helpful 
May 05, 2024
I was pleasantly surprised in the time it took to have all my questions answered and the whole process was seem less. all my questions answered and the whole process was seem less. More
by annisanwhite
Other Employees Tagged: Mason Wroten
May 03, 2024
3rd car I purchased from this dealership. Needham was my sales rep all 3 purchases. Also, Hunter McRight, Lexus Delivery Specialist, is awesome. Very patient and a very good instructor! A Needham was my sales rep all 3 purchases. Also, Hunter McRight, Lexus Delivery Specialist, is awesome. Very patient and a very good instructor! As for my trade-in value, I felt it was too low. More
by ejkrueger19
Other Employees Tagged: David Trice , Hunter McRight, Lexus Delivery Specialist
May 03, 2024
Very pleased with the customer service received from my first visit to post vehicle pickup. Mr. Shotwell was a pleasure to work with. He was very professional and ensured all my questions we answered. He first visit to post vehicle pickup. Mr. Shotwell was a pleasure to work with. He was very professional and ensured all my questions we answered. He also kept me abreast regarding the delivery of my vehicle. The employees from finance to technology were very professional and helpful. This is my first Lexus purchase, and my buying experience was top tier. Thank you! More
by GMAINEM.GM
Other Employees Tagged: Clayton Lewis , Hunter
May 03, 2024
As always very impressed with Lexus. That’s why I keep coming back. Very professional and very customer oriented. Beautiful, well cared for showroom. 💯💯💯 That’s why I keep coming back. Very professional and very customer oriented. Beautiful, well cared for showroom. 💯💯💯 More
by DSLOANE51
April 30, 2024
Needham did a great job through the sales to delivery process. Top notch representative for the dealership. Will see him in 3 years when this lease is up process. Top notch representative for the dealership. Will see him in 3 years when this lease is up More
by swartzy66
Other Employees Tagged: Herb Mills III
April 28, 2024
Beautiful facility - Needham is the reason I have 3 transactions with the company. Lack of negotiation on sticker price is an unfortunate sign of the times transactions with the company. Lack of negotiation on sticker price is an unfortunate sign of the times More
by swartzy66
Other Employees Tagged: Clayton Lewis
April 12, 2024
I truly enjoy the car buying experience at this dealership. The professional well knowledgeable staff make car buying easy. dealership. The professional well knowledgeable staff make car buying easy. More
by navihawk
Other Employees Tagged: Marcus Atkins
April 11, 2024
Needham was excellent to work with and all at the dealership were courteous and helpful. dealership were courteous and helpful. More
by JOHNOAKES
Other Employees Tagged: Marcus Atkins
