Nathan Mallory
Nathan Mallory at Aschenbach Chevrolet GMC
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Nathan Mallory

Service Advisor

Aschenbach Chevrolet GMC

925 E Main St #3305
Wytheville, VA 24382

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4.7
11 Reviews
4.7

11 Reviews

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11 Reviews of Nathan Mallory

May 09, 2024

Dealership Rating
Employee Rating

We had an issue with a new purchase and the service team has been wonderful in working with us to resolve - highly recommend! More

by cmspraker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.D. Koger, Matt Motsinger , Ryan Hampton, Kelly Oakes

May 10, 2024

Aschenbach Chevrolet GMC responded

Thank you for sharing your positive experience with Aschenbach Chevrolet GMC! We appreciate your recommendation and are pleased to hear that our service team was able to assist you in resolving the issue with your new purchase. We value your feedback and look forward to continuing to provide top-notch service in the future. Thank you for choosing Aschenbach Chevrolet GMC! Sincerely, The Aschenbach Chevrolet Buick GMC Team

May 06, 2024

Dealership Rating
Employee Rating

My wife bought a Chevy Silverado from them. She was happy with the experience, I’m happy with the truck. That’s a win/win. More

by rigamurow
Trade-in Experience
Recommend Dealer
Yes
May 08, 2024

Aschenbach Chevrolet GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aschenbach Chevrolet Buick GMC Team

April 29, 2024

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Employee Rating

Always pleasant and courteous answered all my questions , on time did not have to wait long More

by ROBERTJOSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivor Atkinson, Matt Motsinger

May 02, 2024

Aschenbach Chevrolet GMC responded

Thank you for providing this amazing feedback, Robert! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, The Aschenbach Chevrolet Buick GMC Team

April 24, 2024

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I appreciate the dealership getting me into my 2018 Ford Focus. They are great to work with. More

by wlr195268
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Aschenbach Chevrolet GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Aschenbach Chevrolet Buick GMC Team

April 04, 2024

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Employee Rating

Had to have tires rebalance and then aliened after a rotation which was done the next day. When I got in the car the steering wheel was dirty and left black on my hands because the tech. person didn't More

by LGJESSEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 05, 2024

Aschenbach Chevrolet GMC responded

Thank you for your feedback. Your experience is not reflective of the service we aim to provide to our guests. We would like to hear more about your experience so we can ensure we prevent these issues from happening again. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 25, 2024

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All Aschenbach Chevrolet employees was very helpful and very nice I will let everyone know how great they were More

by KATHYPARKS2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2024

Aschenbach Chevrolet GMC responded

Thank you for leaving us this great review, Kathy! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 19, 2024

Dealership Rating
Employee Rating

Great service and excellent people to work with. Everyone is so good to work with and ALL very polite. I will not go anywhere else as long as I have Aschenbach. More

by GIDUMUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.D. Koger, Matt Motsinger

Mar 21, 2024

Aschenbach Chevrolet GMC responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Aschenbach Chevrolet GMC for your vehicle needs. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 14, 2024

Dealership Rating
Employee Rating

The service was great as always. The service group are very professional and nice. They are always looking out for me and my vehicles. More

by nathanfowler7474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.D. Koger, Matt Motsinger

Mar 15, 2024

Aschenbach Chevrolet GMC responded

Thank you for sharing your experience, Nathan. Your words mean so much to us and they remind us of why we do what we do. We are so thankful for your continued business! Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 11, 2024

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Employee Rating

Drop Off was fast and easy. Service was done exactly as requested. Customer service was great! More

by LIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Motsinger

Mar 14, 2024

Aschenbach Chevrolet GMC responded

Liz, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 11, 2024

Dealership Rating
Employee Rating

This a great Dealership it always clean and neat. The Service Department is outstanding. Matt and JD always give the best customer service every time I go there. More

by nathanfowler7474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2024

Aschenbach Chevrolet GMC responded

We appreciate your input, Nathan. We're glad to hear that you are consistently impressed with the service we offer here at Aschenbach Chevrolet GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Aschenbach Chevrolet Buick GMC Team

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