Matt Motsinger
Matt Motsinger at Aschenbach Chevrolet GMC
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Matt Motsinger

Service Advisor

Aschenbach Chevrolet GMC

925 E Main St #3305
Wytheville, VA 24382

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5.0
23 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

14 yrs, 2 mos

5.0

23 Reviews

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23 Reviews of Matt Motsinger

May 09, 2024

Dealership Rating
Employee Rating

We had an issue with a new purchase and the service team has been wonderful in working with us to resolve - highly recommend! More

by cmspraker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.D. Koger, Nathan Mallory , Ryan Hampton, Kelly Oakes

May 10, 2024

Aschenbach Chevrolet GMC responded

Thank you for sharing your positive experience with Aschenbach Chevrolet GMC! We appreciate your recommendation and are pleased to hear that our service team was able to assist you in resolving the issue with your new purchase. We value your feedback and look forward to continuing to provide top-notch service in the future. Thank you for choosing Aschenbach Chevrolet GMC! Sincerely, The Aschenbach Chevrolet Buick GMC Team

May 06, 2024

Dealership Rating
Employee Rating

My wife bought a Chevy Silverado from them. She was happy with the experience, I’m happy with the truck. That’s a win/win. More

by rigamurow
Trade-in Experience
Recommend Dealer
Yes
May 08, 2024

Aschenbach Chevrolet GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aschenbach Chevrolet Buick GMC Team

May 03, 2024

Dealership Rating
Employee Rating

Courteous staff. Efficient service. Appear to use good care when working on vehicle. Would use again. More

by SHEROWSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.D. Koger

May 06, 2024

Aschenbach Chevrolet GMC responded

Thank you for the 5-star rating! We're delighted to know that you had a great time with us. Your positive feedback inspires us to continue delivering exceptional service to all our valued customers. We look forward to serving you again in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

May 06, 2024

Aschenbach Chevrolet GMC responded

Thank you for the 5-star rating! We're delighted to know that you had a great time with us. Your positive feedback inspires us to continue delivering exceptional service to all our valued customers. We look forward to serving you again in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

April 29, 2024

Dealership Rating
Employee Rating

Always pleasant and courteous answered all my questions , on time did not have to wait long More

by ROBERTJOSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivor Atkinson, Nathan Mallory

May 02, 2024

Aschenbach Chevrolet GMC responded

Thank you for providing this amazing feedback, Robert! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, The Aschenbach Chevrolet Buick GMC Team

April 25, 2024

Dealership Rating
Employee Rating

I always get great service. Super happy with the staff as well. Rolling on to next time! More

by PACKDANNY60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Aschenbach Chevrolet GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Aschenbach Chevrolet Buick GMC Team

April 24, 2024

Dealership Rating
Employee Rating

I appreciate the dealership getting me into my 2018 Ford Focus. They are great to work with. More

by wlr195268
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Aschenbach Chevrolet GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Aschenbach Chevrolet Buick GMC Team

April 06, 2024

Dealership Rating
Employee Rating

They are great to deal with. Communication between customer and service department is hard to beat. More

by ELLOCKER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivor Atkinson, J.D. Koger , Jonathan Thomas

Apr 09, 2024

Aschenbach Chevrolet GMC responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 26, 2024

Dealership Rating
Employee Rating

We are so happy to purchase our 5th Terrain with the help of Ivor Atkinson. We are sold on the GMC Terrain, great on mileage, looks great but most of all it is a very reliable vehicle. Ivor is great to work More

by mandlroop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gunter, Ivor Atkinson, J.D. Koger , Kellie Oakes

Mar 27, 2024

Aschenbach Chevrolet GMC responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Ivor’s sales excellence is always consistent, and we're glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 25, 2024

Dealership Rating
Employee Rating

All Aschenbach Chevrolet employees was very helpful and very nice I will let everyone know how great they were More

by KATHYPARKS2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2024

Aschenbach Chevrolet GMC responded

Thank you for leaving us this great review, Kathy! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Aschenbach Chevrolet Buick GMC Team

March 19, 2024

Dealership Rating
Employee Rating

Great service and excellent people to work with. Everyone is so good to work with and ALL very polite. I will not go anywhere else as long as I have Aschenbach. More

by GIDUMUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.D. Koger, Nathan Mallory

Mar 21, 2024

Aschenbach Chevrolet GMC responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Aschenbach Chevrolet GMC for your vehicle needs. Sincerely, The Aschenbach Chevrolet Buick GMC Team

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