Naim Qubrosi
Naim Qubrosi at Handy Toyota
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Naim Qubrosi | Page 3

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.2
60 Reviews

Dealership Experience

9 mos

Industry Experience

9 mos

4.2

60 Reviews

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60 Reviews of Naim Qubrosi

April 24, 2024

Dealership Rating
Employee Rating

I was disappointed in my service at Handy Toyota. I was there for a scheduled appointment. They put me in for an hour and a half appointment. They informed me that my car need 4 new brakes but there More

by bauman.peace.nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 29, 2024

Handy Toyota responded

Thank you for your feedback. We have a fairly tight schedule and sometimes we cannot perform service that wasn't scheduled and a future appointment is sometimes needed. If you'd like to discuss the $75 charge, you can contact our Customer Relations Manager at (802) 582-8183.

April 24, 2024

Dealership Rating
Employee Rating

I was told I would be waiting for an hour and a half to two hours for my car appointment (which was scheduled ahead of time). However it took Handy’s in Saint Albans 3 hours and 22 minutes to complete the More

by sarahtucker1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 29, 2024

Handy Toyota responded

Thank you for your feedback, Sarah. We sincerely apologize for the long wait time. We never want to leave someone without checking in, and this seems like we dropped the ball. We do offer complimentary shuttle service around xx. Albans you could use during your next visit. Please contact our Customer Relations Manager at (802) 582-8183 during your next service so we can ensure this doesn't happen again, or contact him to discuss this issue further. Thank you for your time.

April 20, 2024

Dealership Rating
Employee Rating

Professional, friendly, and knowledgeable staff. Thank you Ali and Dennis for all your assistance with purchase!! More

by RSB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Kamal, Dennis Gebhardt

Apr 24, 2024

Handy Toyota responded

Thank you for the review! It's great to hear that!

April 18, 2024

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Employee Rating

Very friendly and informative staff. Also very efficient. Wait room is comfortable and they are very responsive when you don’t wait. More

by a.t.demore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Handy Toyota responded

Thank you for your review! We are happy to hear that!

April 17, 2024

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Handy Toyota always make appointments convenient for me and are always courteous. Very easy to work with. More

by JMama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Handy Toyota responded

Thank you for the review! We are happy to hear that!

April 16, 2024

Dealership Rating
Employee Rating

Never come back again, dealership is horible service, stop overbooking to keep customer less wait time, everyone is busy, they do not have 2 hours just for oil change More

by rhoang76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 29, 2024

Handy Toyota responded

Thank you for your feedback. We are sorry to hear that you had a longer than expected wait time. Our system doesn't allow us to overbook, but backups can happen. We typically will reserve an hour for each service, so a typical oil change and tire rotation can take up to two hours to complete. We do appreciate your time and thank you for your business.

April 15, 2024

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Employee Rating

Always very friendly and knowledgeable! Service was thorough and I always feel better after having Handy Toyota gives my car a check up. More

by sarahjcowhig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Handy Toyota responded

Thank you for the review! We are happy to hear that!

April 15, 2024

Dealership Rating
Employee Rating

My brother was satisfied with the service. However, it wasn't noted that the car was due for an inspection. That was not good. More

by map0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Handy Toyota responded

Thank you for leaving us a review! We greatly appreciate it!

April 12, 2024

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Employee Rating

I’ve always been satisfied with there service and friendly attitude I’m in and right out More

by michaelbourgeois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Handy Toyota responded

Thank you for the review! We are happy to hear that!

April 06, 2024

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Employee Rating

Excellent service by all. Always happy with my service at Handy Toyota. Thank you very much. More

by vtbabies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Handy Toyota responded

we greatly appreciate your review! Thank you for taking the time to leave us one!

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