Mo Ozzie | Page 3

I purchased my third vehicle from ecarone yesterday. I have always had the best experience from the cars they offer, the staff and the financing. This was my second Tesla from ecarone and working with I have always had the best experience from the cars they offer, the staff and the financing. This was my second Tesla from ecarone and working with Elias was a pleasure. He made the entire process easy and straight forward. He is extremely trustworthy and went above and beyond to make sure every last detail was taken care of. Elias and Ecarone is the real deal- it’s hands down the best car buying experience. Big shout out to Ozzie as well, he is also always amazing to work with. Will definitely be back when the time comes! More

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My 5th purchase from the eCarOne team! Everything is always a breeze from first contact to driving off the lot. Thanks again Johnny and team! Everything is always a breeze from first contact to driving off the lot. Thanks again Johnny and team! More

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Excellent service, highly professional staff and a high quality fleet of vehicles . This my seventh vehicle bought from Ecarone quality fleet of vehicles . This my seventh vehicle bought from Ecarone More

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Elias was awesome- start to finish. I travelled from out of state for the exact car I wanted and he was a complete pleasure to work with every step of the way. I’ll definitely be back f I travelled from out of state for the exact car I wanted and he was a complete pleasure to work with every step of the way. I’ll definitely be back for my next purchase! More

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Great dealership and great employees. Fast and efficient. Smooth process. Was there for a couple hrs start to finish Fast and efficient. Smooth process. Was there for a couple hrs start to finish More

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Christian was very pleasant to deal with. Super nice, helpful and always responsive. The Black eye is being forced to pay for their dealer add ons. Apparently they rip every customer off with Super nice, helpful and always responsive. The Black eye is being forced to pay for their dealer add ons. Apparently they rip every customer off with a $1000 wax job called perma plate. its a wax and interior protectant with a warranty and pure profit for the dealership. Its a complete consumer rip off. They also would not take off the Zaz gps garbage that they add on for $1000. You will even sign paperwork from zaz gps stating that its optional and the sale cannot be conditioned upon the purchase of the product. However that is not the case with this dealer. I explicitly told them I didn't want any of it multiple times telling them I would buy the vehicle if they took it off. This went on for a few weeks. Sam the general manager is a total liar and con artist. Having worked in the car business I know the type very well. They would not sell me the vehicle without it. I wanted the vehicle, its was a specific vehicle with features I wanted. If I could have found it somewhere else I would have run from this dealer. That being said the paperwork process was pretty painless and the echo park delivery center was nice. The trade in and pick up process at the center was a good experience. I got a wonderful car, its in great shape and exactly what I was looking for. They do have an amazing selection of vehicles. They discounted the dealer add ons by $600 so it was less of a rip off, and over the coarse of trying to work this deal they dropped the price of the vehicle a couple times so I got closer to what I was looking to pay even with the rip off add ons. Bottom line, E car one has a very cooked business practice, ad $2000 to whatever price you see advertised. More

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I am very happy with eCarone. They made the process very smooth and simple to trade in my old car and buy a new to me car. Ken was a great salesperson. Very easy to work with, not They made the process very smooth and simple to trade in my old car and buy a new to me car. Ken was a great salesperson. Very easy to work with, not pushy at all, and very knowledgeable. I am super happy with the whole team. More

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Very responsive to needs and questions as car was bought several states away. No complaints. several states away. No complaints. More

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Ash Osman, is the best salesman I ever purchased a vehicle from. He is awesome! This is 2nd vehicle we purchased from Ash. He’s the best😊 vehicle from. He is awesome! This is 2nd vehicle we purchased from Ash. He’s the best😊 More

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I had a great experience with Elias. Very professional and knowledgeable, He responded quickly by text and phone (even on his day off) and he really made this car buying experience amazi Very professional and knowledgeable, He responded quickly by text and phone (even on his day off) and he really made this car buying experience amazing. He answered all my questions I had and I never felt pressured to make a purchase. I really cant begin to describe how excellent this car buying experience has been. I was cautious to buy a car online without ever driving it or seeing it. Actually, what made me choose eCarOne was seeing the excellent online reviews and also they had no haggling/no hassle car buying experience. I have spent hours at a dealership wasting time while they are out back making me wait, only to be disappointed by their offer. I wasn't interested in wasting my time again and with Elias I never had to. I made the car purchase completely online without ever leaving me home. I was able to purchase the car via online, had it shipped to Austin for free ( I had a trade in and I lived in San Antonio so a short drive to Austin was not a big deal for me) I essentially spent 0 time in the dealership which was amazing for me. This is how all car dealers should be, and this is how all car salesman should be!!!! Elias and eCarOne set the standard for excellent customer service and an excellent car buying experience. Other dealers should take note!!! If I ever need to make another car purchase, I know who I will go to first!!! More

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