Mo Ozzie | Page 24

My experience at E CarOne was excellent. My sales rep, Rob Abusaad, was friendly, courteous, and a pleasure to work with. He communicated with me every step of the way. Rob did not use any pressure tactic Rob Abusaad, was friendly, courteous, and a pleasure to work with. He communicated with me every step of the way. Rob did not use any pressure tactics and try to convince me that I had to buy the car, he let me take my time and make my decision. He was informative and walked me through all the steps and made trading in my car a snap with no hiccups what so ever. The trade value that they gave me was above industry standard and very fair, even with the damage I had to my trade in. Thank you to Tim for that. That is why I chose to buy from Rob and E CarOne. They made the buying process very simple, down to signing the paperwork with Ozzie. He was patient and answered any questions I had. I was out in less than 30 minutes. Rob also went above and beyond and any repair requests that I made, he got them done for me! I am truly happy and look forward to buying my next vehicle from E CarOne soon! More

Helpful 0

Report | Print

Showroom experience is great but the purchase experience itself was poor. Salesman had very poor communication skills and didn't describe the process well. They also added a bunch of spurious nickel and d itself was poor. Salesman had very poor communication skills and didn't describe the process well. They also added a bunch of spurious nickel and dime charges to the final purchase price to jack up the price. We had to wait a couple of hours for the car to be released because of their finance process. It has never taken me more than 30 minutes to complete the paperwork for a car purchase before but this was hours. More

Helpful 2

Report | Print

I bought a car here over the weekend and was beyond happy with their service! I found E-Car One via cars.com and was a little hesitant since they're not your traditional Ford/Chevy/etc dealership. I work with their service! I found E-Car One via cars.com and was a little hesitant since they're not your traditional Ford/Chevy/etc dealership. I worked with Rocky who was great. We were not pressured into anything and I really appreciate the "no hassle" sales. Since they mostly deal with luxury cars (we bought a Jeep from there) we got the best deal for our BMW trade in. Rocky and the team were very helpful and worked with us to get the best deal possible for financing as well. These guys were great and I would highly recommend them! It was an incredibly painless process! More

Helpful 5

Report | Print

I called ahead to schedule a time to test drive a few different cars I had in mind. The next day I showed up 20 minutes early and Rocky already had the cars lined up for me, he let me take them out on my different cars I had in mind. The next day I showed up 20 minutes early and Rocky already had the cars lined up for me, he let me take them out on my own test drives and I thought to myself this is not only the best experience already, but I never felt pressured, he told me the history of the cars, and was always up front with me on every question I had. When it came to Finance, Ozzie was a genuine guy to deal with. He even beat my own banks interest rates! The car was ready for me the same day and I am loving my 7 series. I've recommended these guys to family, friends and strangers alike. I will be back to purchase my next vehicle from Rocky and Ozzie as they have changed my views on how dealerships should and could operate... Many dealerships should start taking notes from these guys. Well done! More

Helpful 5

Report | Print

I went to EcarOne looking to purchase a new convertible for my wife and I. I worked with a salesman named paul and he was very helpful with all the questions we had. He brought up several different convert for my wife and I. I worked with a salesman named paul and he was very helpful with all the questions we had. He brought up several different convertibles for my wife and I to test drive and we finally decided on one that we wanted. Financing was a breeze and we had a new car for the weekend without any headaches. I will definitely be sure to come back here at EcarOne to purchase my next vehicle. More

Helpful 4

Report | Print

I came to ecarone on saturday and was amazed at the amount of cars that they had in inventory. I was able to browse the inventory right in the showroom without anyone hasseling me about my intentions amount of cars that they had in inventory. I was able to browse the inventory right in the showroom without anyone hasseling me about my intentions at the dealership. I felt so relaxed and I am going back nex week to buy my new car. thanks More

Helpful 5

Report | Print