Mitch Walker | Page 6

Kelly is amazing, helpful boss.friendly staff. Kelly was extremely well knowledged about the vehicles in stock and other lots. Great vocabulary,down to earth, super personality. Dealership was acco Kelly was extremely well knowledged about the vehicles in stock and other lots. Great vocabulary,down to earth, super personality. Dealership was accommodating,if they didn't have,they made it! My husband liked being in an office instead of a lobby waiting room because it feels more one on one attention giving us special treatment. More

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James made it easy From the time we arrived we were treated in a respectful, courteous manner. James was very easy to work with and Mitch in financing took care of the r From the time we arrived we were treated in a respectful, courteous manner. James was very easy to work with and Mitch in financing took care of the rest! Thanks Ancira, just love my new Kia! More

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Kermit and Anisha review Mrs. Heather Rosas helped our family get into a car that fit our whole family. She worked hard to make sure we received the best deal. We have never h Mrs. Heather Rosas helped our family get into a car that fit our whole family. She worked hard to make sure we received the best deal. We have never had a deal move so fast. Mitch Walker made the paperwork painless. He explained it all in a language my wife and I understood. More

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Amazing! Great dealer service. I was conducting training at Fort Bliss El Paso and wanted to buy my wife a new vehicle for Christmas. As a USAA member we used Great dealer service. I was conducting training at Fort Bliss El Paso and wanted to buy my wife a new vehicle for Christmas. As a USAA member we used the USAA pre approval process. Ancira is an approved dealer for USAA customers. They reserved the vehicle for me and held it for a couple weeks until I could get back and physically be present to complete the sale. Yet everything was already done except for the trade in for my vehicle. They gave me too price and showed me the actual dollar value via Kelly blue book online. My father in law also highly recommended Ancira to us. He recently bought a new vehicle from Ancira and only had high praise for his experience. Lots of places sell cars. But few actually treat you and your family with the level of dignity and professionalism we experienced at Ancira. Five stars all the way. James, my salesman knew every detail on our vehicle and showed my wife all the special features, set her phone up to pair with the vehicle hands free features and showed her how to work them all. He walked us through all the little things like how to manage all the folding seats and automatic door features etc. He was very prompt and courteous and respectful of our time too. In and out the whole process was painless and done in maybe two hours. Ancira is the only way to go when buying a car. Without a doubt. More

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Liarakos review Knowledgeable and friendly staff. Wonderful facility. Nice lounge and amenities at the main facility up the road from the used car facility. I wou Knowledgeable and friendly staff. Wonderful facility. Nice lounge and amenities at the main facility up the road from the used car facility. I would recommend a visit if you are looking for a car More

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New car purchase So the people are friendly and the process was very simple.James had excellent customer service and Mitch in financing made it quick and friendly. So the people are friendly and the process was very simple.James had excellent customer service and Mitch in financing made it quick and friendly. More

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Great experience 2nd time Ancira was so great I bought an Optima from them in 2015 and returned again to trade up for a Sportage. Great service from start to finish! Ancira was so great I bought an Optima from them in 2015 and returned again to trade up for a Sportage. Great service from start to finish! More

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1 to 4 My husband and I were JUST looking for a possible car replacement. Well when it was all said and done we left the dealership with 4 new vehicles....3 My husband and I were JUST looking for a possible car replacement. Well when it was all said and done we left the dealership with 4 new vehicles....3 were trade-ins. We've purchased Kia's in the past and never had issues with the make, so we trusted Kia. Luis Perez, the salesman greeted us with a smile and welcoming attitude. Asked us questions and was willing to help us out without being pushy. Even though, Luis is fairly new to this dealership he definitely provided us with lots of information and went above and beyond to help us meet our goal. He listened and understood our needs, spoke to us with respect and made us feel comfortable. He was honest and truthful about the deals. We spent a lot of time talking, which helped us understand a lot more about purchasing a car. He was considerate of our situation and he helped us meet our goal. My ultimate goal was to trade in the 1 vehicle we had, purchase a newer model with lower payment; in the end, we reached our goal to do this with all 3 vehicles and in addition add another for my graduating daughter. This will be a Christmas we all will never forget. I also want to extend my gratitude to Mitch Walker. We were at the dealership late, last customers of the day and I have to say he welcomed us with a smile and great attitude. We are extremely grateful for his "attention to detail", without this we would have missed out on the military discount, which in the long run helped us with the purchase of the extended warranty package. I'm so thankful to have encountered these 2 individuals at Ancira Kia and thank you to their managers for employing such great employees. More

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Very friendly & welcoming. They do everything they can to work with you and find the best deals. Very welcoming and they make you feel like you've known them. Very nice ppl. Lov They do everything they can to work with you and find the best deals. Very welcoming and they make you feel like you've known them. Very nice ppl. Love my new car. More

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Great Staff Kelly and the rest of the staff were very professional and friendly. Enjoyed all staff including the finance dept. 5 stars to all!! My wife loves he Kelly and the rest of the staff were very professional and friendly. Enjoyed all staff including the finance dept. 5 stars to all!! My wife loves her new Honda Pilot! More

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