Misty Dearing
Misty Dearing at Edmond Hyundai
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Misty Dearing | Page 4

Service Advisor

Edmond Hyundai

14137 N. Broadway Ext
Edmond, OK 73013

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4.3
40 Reviews

Dealership Experience

2 yrs, 3 mos

Languages Spoken

English English

4.3

40 Reviews

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40 Reviews of Misty Dearing

August 17, 2022

Dealership Rating
Employee Rating

6hr A/C line turned into a 2 weeks, damaged my car, didn't tell me. More

by NotEdmondHyundia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Bradley Brackett

Aug 25, 2022

Edmond Hyundai responded

Hello. Thank you for providing feedback and making us aware of this. We apologize that your expectations were not met and sincerely apologize for the level of service that you received.

August 17, 2022

Dealership Rating
Employee Rating

amazing service, service advisor steven is great. service center is beautiful! good prices as well More

by haleybarton6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyle Adair , Bradley Brackett, Casey Davis, Steven Duong, Bayleigh Etheridge, Grant Olander

Aug 19, 2022

Edmond Hyundai responded

Thank you, Haley!

August 12, 2022

Dealership Rating
Employee Rating

Misty Dearing was very nice and easy to work with. My problem was how many times I had to take my car in to get the ONE problem I had fixed. The latch inside next to driver seat would not open cover More

by DENISE.THAYER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Aug 25, 2022

Edmond Hyundai responded

Hello, Denise. Thank you for bringing this to our attention. We regret to hear that our service failed your expectations. Our customers are very important to us . We set high standards for ourselves and our team members, and feedback like this will help us to improve. If you would like to discuss this issue further, please contact us at (405) 696-4950. Thank you.

August 06, 2022

Dealership Rating
Employee Rating

Very friendly and helpful staff. They let me know exactly what is covered under my service contract, what needs to be done to keep my warranty in tact and suggests only things to mak More

by RHONDA_Y_BAKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 10, 2022

Edmond Hyundai responded

Rhonda, thank you so much for your 5-star review! Let us know if we can be of further assistance. Have a great day!

August 04, 2022

Dealership Rating
Employee Rating

Buying a car there is a great experience but the service department is not good! More

by kjterrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Aug 08, 2022

Edmond Hyundai responded

Thank you for sharing your experience. We're always looking for ways to improve, so feedback is always appreciated. Give us a call if you would like to discuss further (405) 696-4950. Thank you.

August 04, 2022

Dealership Rating
Employee Rating

Brought car in for wobbly sound under hood at 120,000 miles. After a week, diagnosed rack and pinion replacement for $1800. No resolution. Took it back, still no resolution and no work guarantee. So More

by Jerrie Looney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Cheridan

Aug 08, 2022

Edmond Hyundai responded

Hello, Jerrie. We're so sorry you are dissatisfied with your experience at Edmond Hyundai. We’re typically known for our exceptional attention to detail and we regret to have missed the mark. I would like to hear more about your experience. If you would like to get in touch with a manager at (405) 696-4950, we would greatly appreciate it.

August 02, 2022

Dealership Rating
Employee Rating

Great dealership with customer care at top priority. Have recommended them to others based on my experience More

by Stan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 03, 2022

Edmond Hyundai responded

Thank you for the kind review, Stan! We work very hard at Edmond Hyundai to ensure a positive experience for our customers. We appreciate your recommendation, and look forward to working with you again in the future!

July 30, 2022

Dealership Rating
Employee Rating

They were very quick and fast. They sent me a text about changing my cabin filter. More

by Hannah P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 03, 2022

Edmond Hyundai responded

Thanks for sharing your experience, Hannah! Let us know if we can be of further assistance.

July 12, 2022

Dealership Rating
Employee Rating

Na/n/a Na/n/a Na/n/a Na/n/a Na/n/a Na/n/a More

by birdsongrosalie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bradley Brackett, Casey Davis, Steven Duong, Brendon Mack, James Toppins

Jul 12, 2022

birdsongrosalie responded

Na/n/a

July 07, 2022

Dealership Rating
Employee Rating

My service experience at Edmond Hyundai is always exceptional. My Service Advisor Manny is great More

by TMHORN71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nathan Glavan, Kyle Adair , Bradley Brackett, Casey Davis, Steven Duong, Bayleigh Etheridge, Brendon Mack, James Toppins, Manny Del Rio

Jul 07, 2022

Edmond Hyundai responded

Thanks for sharing your experience. We appreciate your business and look forward to your next visit.

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