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Mike Torres
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Mike Torres | Page 2
MikeTorres@dickscott.com, Parts Manager
Dick Scott Chrysler Dodge Jeep Ram
684 W Ann Arbor Rd
Plymouth, MI 48170
33 Reviews
33 Reviews of Mike Torres
February 13, 2019
Very good The collision shop was great they fixed my car and then took it to service to have an oil leak fixed and the oil changed. That was above and beyond. I The collision shop was great they fixed my car and then took it to service to have an oil leak fixed and the oil changed. That was above and beyond. I am very grateful. More
by figure981
Verified CustomerOther Employees Tagged: I do not remember who I worked with
Helpful 
February 09, 2019
Horrible service 2hrs+ wait Simple oil change took forever. Not happy with this Dealership. There is no express lanes. There is no 21 point inspection to detail vehicle health. Simple oil change took forever. Not happy with this Dealership. There is no express lanes. There is no 21 point inspection to detail vehicle health. More
by Business executives
February 07, 2019
excellent I have brought my whole family in and we see Holly because of her knowledge and expertize of all jeep and ram products.Holly makes the the car buying I have brought my whole family in and we see Holly because of her knowledge and expertize of all jeep and ram products.Holly makes the the car buying process a breeze.She is a wonderful person to work with. More
by dennisb526
Other Employees Tagged: Jason Scott, Justin Baxter, Jason Bone , Brian Bush , Kyle Comstock, Holly Marks, Jim McCloud, Eric Roundy, Daryl Schou
January 27, 2019
Ripped me off by $90 replacing one windshield Nozzle. When i asked to replacement of two windshield, he Initially told $ 75 for both. After one replaced and handover me and said that one bad and other on When i asked to replacement of two windshield, he Initially told $ 75 for both. After one replaced and handover me and said that one bad and other one is good but when checked second was also bad and technician not even check for test. After given jeep back to them to check again he came to me said said they had only one is stock which they already replaced. Told me to come back after part will arrive next week and going to charge me again. Thats means in they have only one part and lied to me. More
by priyashi770
Other Employees Tagged: Domenic Tucci
January 24, 2019
service department very courteous and recommends only needed services very courteous, recommends only services as needed wait time minimal service manag very courteous and recommends only needed services very courteous, recommends only services as needed wait time minimal service manager very helpful with info regarding future visits More
by maxie0205
Other Employees Tagged: Harley Wood
December 20, 2018
Dick Scotts could not repair my vehicle Repair team just ran some diagnostic report and did not repair the vehicle for what I brought it in for. Totally waste of time and very much dis-satis Repair team just ran some diagnostic report and did not repair the vehicle for what I brought it in for. Totally waste of time and very much dis-satisfied. Service staff will never book a appointment, took 3 months to finally bring my vehicle in for a warranty repair and that too they said they did not have a rental car available. I wasted 3 days of back and forth visits with this dealership with no favorable outcome. More
by GuessWho
December 11, 2018
Satisfied customer review Very knowledgeable staff here. Handles problems prompt & fair. Dick Scott dodge Chrysler dealership is a overall nice place to bring a vehicle to be s Very knowledgeable staff here. Handles problems prompt & fair. Dick Scott dodge Chrysler dealership is a overall nice place to bring a vehicle to be serviced More
by victor b
Other Employees Tagged: Jason Bone , Sarah Ashworth, Rob Goodlow, Joe Nall
December 08, 2018
I had a door lock actuator replaced. I'm so glad I chose Dick Scott CDJR to do my repair. The repair was fast and done right the first time. The van was even washed when finished. I'm so glad I chose Dick Scott CDJR to do my repair. The repair was fast and done right the first time. The van was even washed when finished. More
by dstupar74
Other Employees Tagged: Jason Scott, Larry Welsh , Rob Goodlow
December 06, 2018
Knowing this, how would you rate the experience? Service desk staff was pleasant however the vehicle didn't get washed as mentioned by desk clerk. My Dick Scott points/bucks (from original lease tra Service desk staff was pleasant however the vehicle didn't get washed as mentioned by desk clerk. My Dick Scott points/bucks (from original lease transaction back in January) were not in my account causing a delay. Also, the additional credits (given to me by Madisson in January) were not in my account either. At this point, I have no idea the value of these. An additional delay was caused while locating my keys after service. Knowing this, how would you rate the experience? More
by CRF428
Other Employees Tagged: Jason Bone , Sarah Ashworth, Noel Carter, Rob Goodlow, Jim McCloud, Joe Nall, Eric Roundy, Daryl Schou, Harley Wood
December 06, 2018
Awesome service department! I brought my 2019 Jeep Cherokee trailhawk in for a recall, oil change, and tire rotation. It did not take long at all for them to do all of the servic I brought my 2019 Jeep Cherokee trailhawk in for a recall, oil change, and tire rotation. It did not take long at all for them to do all of the services and everyone was extremely helpful. Multiple people asked if I needed anything or a ride anywhere. Daryl Schou was very knowledgeable and answered many of my questions. More
by HSUCHODO
Other Employees Tagged: Jason Bone , Sarah Ashworth, Noel Carter, Rob Goodlow, Jim McCloud, Joe Nall, Daryl Schou, Harley Wood
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