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Mike Pfender
Mike Pfender at Shottenkirk Toyota Weatherford
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Mike Pfender

Service Advisor

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

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5.0
164 Reviews

Dealership Experience

2 yrs, 2 mos

Industry Experience

20 yrs, 7 mos

5.0

164 Reviews

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164 Reviews of Mike Pfender

May 06, 2024

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Employee Rating

Super easy and fast! It was my first time doing maintenance there and Mike was so nice and professional! More

by mariachavez9464
Service Price Transparency
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Recommend Dealer
Yes
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May 07, 2024

Shottenkirk Toyota Weatherford responded

maria, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 05, 2024

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Friendly staff. Got our vehicle serviced in a timely matter and kept us update at every step. 10/10 More

by Robert
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Yes
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May 06, 2024

Shottenkirk Toyota Weatherford responded

Robert, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 04, 2024

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Mike got me in and out fast! I get treated great every time I go! Great service! Have purchased cars there for 24 years and will keep going due to great service! More

by AVB39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Martinez, Mike Kessler

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May 06, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

May 04, 2024

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Mike very helpful with getting car serviced and any questions I have regarding my vehicle More

by cbrown0408
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Recommend Dealer
Yes
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May 06, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 02, 2024

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Everyone that I have encountered at the dealership has been nothing but kind. Anytime someone asks me for a dealership rec- it’s always Shottenkirk! They are exceptional in their service! Grateful for the More

by Jasmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Griffin

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May 03, 2024

Shottenkirk Toyota Weatherford responded

Jasmine, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

May 01, 2024

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They can be quick and helpful, but you have to watch out for the fees. More

by JR
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ERIKA FEATHERSTON

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May 02, 2024

Shottenkirk Toyota Weatherford responded

JR, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Weatherford

May 01, 2024

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He always awesome! Excellent customer service! Very polite very friendly man hard worker wishing him all the best! More

by farouq.mahfuz
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Recommend Dealer
Yes
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May 02, 2024

Shottenkirk Toyota Weatherford responded

farouq, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

May 01, 2024

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Employee Rating

Great people Mike service adviser and Payton where awesome!! From begging to end thank you More

by ackman117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Payton was great she drove and picked me up

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May 02, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

May 01, 2024

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Employee Rating

I had faster than expected service and everybody is friendly. Mike Pfender deserves a raise. More

by dakotajharper
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Recommend Dealer
Yes
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May 02, 2024

Shottenkirk Toyota Weatherford responded

dakota, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 01, 2024

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Employee Rating

Each time I’ve been in, the staff at the dealership is friendly and service is done in a timely manner. Mike is always willing to thoroughly answer any questions that come up . More

by Luisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Kessler

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May 02, 2024

Shottenkirk Toyota Weatherford responded

Luisa, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

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