Mike Ohanesian
Mike Ohanesian at Five Star Subaru of Grapevine
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Mike Ohanesian | Page 18

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
192 Reviews
5.0

192 Reviews

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192 Reviews of Mike Ohanesian

July 01, 2021

Dealership Rating
Employee Rating

Spencer has helped us purchase three cars in eight months and every experience has been great.. We give Spencer and Five Star a five star rating. We will recommend Spencer and Five Star Subaru to our family More

by alderman688
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2021

Five Star Subaru of Grapevine responded

Alderman688, We are grateful for each of your purchases at Five Star Subaru! Spencer is a great source of Subaru knowledge, so please stay in touch at 817-438-1700. Thank you for your business and recommendation. Best Regards, Doug Laymon, Sales Manager

June 27, 2021

Dealership Rating
Employee Rating

Keep up the good work. . . . . . . . Thank you very much thank you thank you thank you thank you very much thank you very very much thank you very much More

by Bong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 28, 2021

Five Star Subaru of Grapevine responded

Bong, Thank you very much for choosing Five Star Subaru. Mike and I invite you to stop by or reach us at 817-438-1700 any time we can be of service. We look forward to helping you keep your car in great shape. Take Care, Marcus Procter, Service Director

June 17, 2021

Dealership Rating
Employee Rating

Great service and car loaner is a wonderful idea! Took care of some personal business at the same time! No need to wait 3hrs! Thanks to the Team! Special Thanks to Mike! More

by MILYONARIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 18, 2021

Five Star Subaru of Grapevine responded

Hello MILYONARIO! It was our pleasure to help with your vehicle's care at Five Star Subaru. Mike and our service staff welcome all of your future questions at 817-438-1700. Stop by or give us a call when we can be of service. Thank you, Marcus Procter, Service Director

June 12, 2021

Dealership Rating
Employee Rating

Spenser Fuller is a fantastic salesperson. Friendly, knowledgeable, laid back. Great experience with him. We'll be back to buy a 2022 Impreza Sport for my son from him in July/August. The Service e More

by coreypellet
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Zablosky, Kenny Wilder , Spencer Fuller

Jun 14, 2021

Five Star Subaru of Grapevine responded

Thank you, coreypellet, for taking the time to rate your visit at Five Star Subaru. We look forward to having you back soon. In the meantime, if you have additional questions about the 2022 Impreza Sport, do not hesitate to contact Spencer or me at 817-438-1700. We are happy to share our knowledge. Best Regards, Doug Laymon, Sales Manager

June 10, 2021

Dealership Rating
Employee Rating

Took our Forester in for routine maintenance and a minor recall. Mike was a great service advisor and the entire process was efficient and finished ahead of schedule. Great experience! More

by rangran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 11, 2021

Five Star Subaru of Grapevine responded

Rangran, Customer experience is important at Five Star Subaru and we thank you for sharing your feedback. Between visits, Mike and I welcome your automotive questions at 817-438-1700. Call us anytime we can be of help. Best Regards, Marcus Procter, Service Director

June 05, 2021

Dealership Rating
Employee Rating

Have always been very helpful and pleasant to deal with, especially Trina. I also have her easy to contact. Have dealt with Trina on several service visits. More

by Lkmeyne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Trina McLean

Jun 07, 2021

Five Star Subaru of Grapevine responded

Lymeyne, Thank you for recognizing Trina and Subaru of Grapevine. We are grateful for your business and loyalty. When you have vehicle concerns, we will be ready for your call at 817-438-1700. Take Care, Marcus Procter, Service Director

May 29, 2021

Dealership Rating
Employee Rating

Subaru service is 5 star from the time I arrive with my vehicle and the checking out to go home with a cleaner car than I came in. Thank you to everyone at Subaru for excellent service. More

by Josephine.hollerung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 31, 2021

Five Star Subaru of Grapevine responded

Hello Josephine! Mike and the Subaru of Grapevine service team are grateful to help you with the maintenance of your car. We welcome all additional care questions at 817-438-1700. Please let us know when you need our vehicle knowledge again. Thank you, Marcus Procter, Service Director

May 18, 2021

Dealership Rating
Employee Rating

Honest and customer oriented service department. No up selling or forcing unneeded service. So much better then average Toyota dealer's service shops. Provided nice loaner car when service time was projec More

by FiveStarsCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Taylor , Kareem Kusez

May 19, 2021

Five Star Subaru of Grapevine responded

Thank you for taking the time to share your feedback! We appreciate the opportunity to care for your vehicle at Subaru of Grapevine and we welcome additional questions at 817-438-1700. Safe travels and please stay in touch, Marcus Procter, Service Director

May 17, 2021

Dealership Rating
Employee Rating

Extraordinary service and great employees. They do a great job helping and explaining all detail involved with service and repairs. I’ll keep coming back to them More

by martinkingtexas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Taylor, Doug Laymon, Shantai Isom , Dee Boyett

May 18, 2021

Five Star Subaru of Grapevine responded

Martkinkingtexas, We feel communication is necessary to help our Subaru of Grapevine customers stay knowledgeable about their vehicles. Between visits, we welcome your maintenance questions at 817-438-1700. We want to help you fully enjoy your drive time. Thank you, Marcus Procter, Service Director

May 06, 2021

Dealership Rating
Employee Rating

Mike Ohanesian was a very nice guy to work with, he was friendly and courteous. I made an opportunistic stop to see if I could get a burned out headlight replaced. They took me right in, turned out the h More

by Sandy C
Recommend Dealer
Yes
May 06, 2021

Five Star Subaru of Grapevine responded

Hello Sandy, Your comments and review for Mike and Subaru of Grapevine are greatly appreciated. It is important that we help our customers feel comfortable and safe on the roads. Give Mike or me a call any time you have questions about your Outback at 817-438-1700. We are happy to help! Thank you, Marcus Procter, Service Director

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