Mike Murray
Mike Murray at Walker Ford

Mike Murray | Page 53

Master Certified Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.6
719 Reviews

Languages Spoken

English English

4.6

719 Reviews

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719 Reviews of Mike Murray

January 09, 2021

Dealership Rating
Employee Rating

Always great working with Mike from the service department. Got me in and out quickly, dumbed it down for me (in a good way) so I understood what was needed to be worked on and why and made me feel More

by LACRANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 08, 2021

Dealership Rating
Employee Rating

Steve Mchenry my service adviser is personable,courteous, and eager to rectify situations that develop. Steve goes the extra mile to satisfy his clients and make them happy More

by LSG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 12, 2021

Walker Ford responded

Thanks for the great review! We're very proud of our team and love to hear shout-outs like this. We're glad Steve could get you back on the road quickly and provide an easy and enjoyable experience. Thank you for choosing Walker Ford and we hope to see you back in the future!

January 06, 2021

Dealership Rating
Employee Rating

Mike was awesome and went about and beyond to make me happy! He took the time to listen to my issues and made me feel extremely welcome. Great experience! Would definitely come back again and telling eve More

by pweav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2021

Walker Ford responded

Thank you so much for the recommendation! It is great to hear that Mike and the service team were able to provide you with exceptional service. If there is anything else we can do to help you please feel free to reach out.

January 05, 2021

Dealership Rating
Employee Rating

Mike was great, helped from start to finish and walked me through everything and was very helpful. Communicated to me every step of the way. Would definitely recommend Walker Ford and I’ll be back for future More

by Johnwassmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2021

Walker Ford responded

John, thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this. We're happy to hear Mike was able to provide you with a five-star service experience. Thank you for your business and we look forward to seeing you back again next time!

January 05, 2021

Dealership Rating
Employee Rating

Douglass was good the service took longer than expected and the price was pretty expensive. Other than that a a a a a a a More

by yasseralmary9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Justin Boczar, Steve McHenry , Amy Andrisani, Douglas Wilder

Jan 07, 2021

Walker Ford responded

Thank you for your feedback! We're proud of our team and we're glad to hear Douglas could get you and your car taken care of. We appreciate your business here at Walker Ford and do hope to see you back again next time.

January 01, 2021

Dealership Rating
Employee Rating

I won't rate the dealership. I've had issues with items that I felt should have been covered under warranty that were denied. I've made it clear more than once that I will not buy another Ford vehicle. I More

by bmsg8r
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 05, 2021

Walker Ford responded

Thank you for sharing your review of your service rep during your recent visit with us! We are delighted to hear that Mike provided you with excellent service. We appreciate your business and look forward to serving you again!

December 31, 2020

Dealership Rating
Employee Rating

I have used Walker Ford for the past two years. I have one complaint and that is the time I have to sit and wait for a basic service- oil change- 2 1/2 hours. Not happy. More

by fuelina
Friendliness
Recommend Dealer
No
Feb 23, 2021

Walker Ford responded

Hello, thank you for being a loyal customer at Walker Ford. Your time and happiness are important to us. We always strive for timely and quality service and we hope we can make your next visit better for you. Please reach out to our service manager, Vince Romano, at 727-240-1653 a call at your earliest convenience to further discuss this matter. We care about your satisfaction at Walker Ford!

December 28, 2020

Dealership Rating
Employee Rating

My sunroof started leaking the week before the Christmas holiday. I knew any dealership would probably be super busy this time of year, but Mike was able to get my car in quickly. He listened to my concerns More

by HBattick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2020

Walker Ford responded

Thank you! We are so happy to hear of your quick and easy service here at Walker Ford. Mike is a great asset to our team and was more than happy to help. We appreciate your business and look forward to seeing you again!

December 25, 2020

Dealership Rating
Employee Rating

Always fantastic service Mike has been extremely helpful and keeps on top of what is necessary maintenance for my F350 Truck. Mike also helps with my Dad and keeping his truck up to date and serviced on tim More

by JASON KREILING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2020

Walker Ford responded

Thank you so much, Jason! We are delighted to hear that Mike helped in giving you such a great service experience with us! We unconditionally guarantee our service and strive to exceed your expectations on every visit. we are honored to have such great, loyal customers like you and your dad. Feel free to stop back in if there's ever anything else you need from us!

December 23, 2020

Dealership Rating
Employee Rating

We are treated well when we come to Walker Ford. I would not hesitate to purchase another car from them. When we come for service Mike explains in detail what we can expect. I also appreciate the shuttle se More

by Amy Stevens-Schultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2020

Walker Ford responded

Thank you so much for taking the time to share your experience! We appreciate your great rating and kind words about working with Mike and the team. We are honored to be your dealership of choice when you need a new car or quality service. Please let us know if there is anything else you need!

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