Mike Murphy | Page 7

Ed Morse Cadillac Brandon responded

Thank you so very much for taking the time to share a review of our dealership! It is important that we receive acknowledgement of the efforts of our employees. We recognize that the true measurement of our continued business growth will come from our ability to deliver such exceptional guest experiences to each and every dealership visitor. Our only wish is that you remain confident in our commitment to you, our valued guest! Sincerely, Peter Snelling General Manager

Ed Morse Cadillac Brandon responded

We extend our sincere gratitude for taking the time to post such a favorable review of our dealership and the excellent assistance you are routinely afforded by your Sales Consultant, Mr. John Gianino, and your Service Advisor, Mr. Mike Murphy. We recognize that today’s consumer has many options when choosing a dealership. Your willingness to post such kind remarks will allow those that face such a decision to see our dealership’s overall commitment to delivering outstanding guest services to each and every visitor to our facility. We thank you for doing so! Sincerely, Peter Snelling General Manager

Ed Morse Cadillac Brandon responded

We extend our sincere gratitude for taking the time to post such favorable review of our dealership and the employees who assisted you during your visit. We recognize that today’s consumer has many options when choosing a dealership. Your willingness to post such kind remarks will allow those that face such a decision to see our dealership’s overall commitment to delivering outstanding guest services to each and every visitor to our facility. We thank you for doing so! Sincerely, Peter Snelling General Manager