Mike Murphy | Page 6

Always a pleasure to come in for scheduled maintenance Thank you Mike Murphy for always making my visit enjoyable. You are a true professional. I know and have confidence in the workmanship at this locati Thank you Mike Murphy for always making my visit enjoyable. You are a true professional. I know and have confidence in the workmanship at this location and would not take my car anywhere else. More

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They keep their promises! They work together to take care of their customers!! We had a miss communication on a repair and they worked quickly to make it right. Thank you Randa They work together to take care of their customers!! We had a miss communication on a repair and they worked quickly to make it right. Thank you Randall Lovell and Mike Murphy for taking care of us!! More

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Annual Service Mike Murphy is great ! Very professional and explaines everything being done to your vehicle without pressuring you he will recommend service per your Mike Murphy is great ! Very professional and explaines everything being done to your vehicle without pressuring you he will recommend service per your vehicle maintenance schedule from the factory . More

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Mike Murphy Absolutely the best. I've been dealing with Mike the better part of the last 4-5 years and I've been dealing with the Brandon Service department sinc Absolutely the best. I've been dealing with Mike the better part of the last 4-5 years and I've been dealing with the Brandon Service department since I purchased my vehicle in 2009. Mike is honest, detailed and takes time to explain things. He is the only reason I continue to go back for service. Thanks again, Mike. Mitch More

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Professional Straight Forward Deal I shopped many different Cadillac dealerships in the central Florida area for one that has the volume to sale me a new 2015 SRX Cadillac at a price I I shopped many different Cadillac dealerships in the central Florida area for one that has the volume to sale me a new 2015 SRX Cadillac at a price I considered fair. Once Ed Morse Cadillac of Brandon hired Jeff Litton as the Sales Manager, Jay my sales person was able to get me the deal I wanted. Jay is patient and courteous. Via email, I negotiated through Sean (internet), who then made the appointment for me to meet with Jay. Jeff provided the details via email, saving me time. This was one of the better car buying experiences one could have. Outstanding customer service with Jeff at the helm, Jay, and Sean Manhertz. More

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I was in the market to buy a new 2012 CTS-V in 2011. I contacted Mike in service to get a recommendation on which sales associate to talk to. Mike sent me to Dexter Manley and sure glad he did. I was out contacted Mike in service to get a recommendation on which sales associate to talk to. Mike sent me to Dexter Manley and sure glad he did. I was out of town when I decided to pull the trigger on the V and wanted a special order. I spoke with Dexter and he wasted no time on getting my new V ordered. All 3 individuals Neil, Dexter, and Mike hold the standard in what to expect from the "new" era of Cadillac. I highly recommend these individuals for the purchase or lease of a new Cadillac and to have your Cadillac serviced at Ed Morse with Mike as your service advisor. I currently have all three of my vehicles serviced at Ed Morse Brandon and when the time comes to trade in and purchase a new vehicle I will be calling Dexter and Neil to make that happen. If you want a truly eye opening experience of how the customer should be treated go to Ed Morse Cadillac of Brandon, you will not be disappointed. More

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These guy were great. Mike Murphy and Carlos Noguerol made this service process very smooth. After bringing 3 of my vehicles(Hummer,Cadillac and Saturn)in for service it was an hassle-free process.Along made this service process very smooth. After bringing 3 of my vehicles(Hummer,Cadillac and Saturn)in for service it was an hassle-free process.Along with Derrick in the service repair dept they are the perfect team. I will not be taking my business and vehicles any where else. Thanks again guys for great service! More

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I HAD MY RIMS AND TIRES STOLEN FROM MY CAR IN MIAMI. HADNO IDEA WHAT TO DO AND CALLED MIKE MURPHY IN BRANDON. UNFORTUNATELY, HE WASN'T ABLE TO HELP BUT GAVE US GOOD ADVISE ON WHAT TO DO. ONCE WE GOT T HADNO IDEA WHAT TO DO AND CALLED MIKE MURPHY IN BRANDON. UNFORTUNATELY, HE WASN'T ABLE TO HELP BUT GAVE US GOOD ADVISE ON WHAT TO DO. ONCE WE GOT THE CAR BACK, A NOISE WAS HEARD ON THE DRIVE BACK. WE CALLED MIKE AND HE GOT US IN THAT DAY TO CHECK OVER THE CAR TO MAKE SURE EVERYTHING WAS OKAY. THIS IS WHY WE BOUGHT THE CAR FROM ED MORSE BRANDON. THEY ARE ALWAYS THERE TO HELP. FROM THE FIRST DAY WE BOUGHT THE CAR AND THEY CONTINUE TO SERVICE THIS VEHICLE. I HIGHLY RECOMMEND YOU LOOK FIRST AT ED MORSE BRANDON FOR A VEHICLE. BEGIN WITH AL CARTER, WHETHER IT IS NEW OR USED AND THEN TAKE ADVANTAGE OF THESERVIE DEPARTMENT. AND I LOVE ALWAYS HAVING A CLEAN CAR. FREE CAR WASHES ARE GREAT!!!! More

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My wife and I purchased a 2007 SRX from Ed Morse My wife and I purchased a 2007 SRX from Ed Morse (Brandon)a few years ago, and I never thought that the high level of professionalism and treat My wife and I purchased a 2007 SRX from Ed Morse (Brandon)a few years ago, and I never thought that the high level of professionalism and treatment that we received at that time could be beat, until we visited the store on July 6,2011 and met Travis Devall. We were close to purchasing a vehicle from another area dealer, but at the last minute decided to see what Ed Morse had to offer. When we met Travis, he made us feel like we were long lost friends. We spent several hours together checking numerous cars on the lot, and his product knowledge, friendliness and professionalism was exceptional. This made our decision to purchase a 2011 SRX from Travis a very easy one. The treatment and assistance that we have received from "Mike Murphy" in the Service Department over the past few years, only emphasize's the level of commitment to customer service at Ed Morse of Brandon, and played a big part in our decision. The car buying process is long and a real pain for me, but I must admit that Travis and Grant Burkel made the overall experience very pleasant. I would definitely recommend Ed Morse of Brandon and specifically Travis Devall to anyone looking to purchase a car. Sincerely, Joe & Cindy Newsome More

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We have been dealing with ED Morse in Brandon for over ten years. All the people have made it a pleasant experience. Peter Snelling and MIke Murphy are just two of the people who have made it a easy decis ten years. All the people have made it a pleasant experience. Peter Snelling and MIke Murphy are just two of the people who have made it a easy decision to return to this dealership. We value the personal touch they have shown us and we feel lucky to have a place you can trust to go to for sales and service. SIncerely. Clint and Terri Childress More

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