Mike Haverl
Mike Haverl at Napoli Kia
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Mike Haverl

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.6
532 Reviews
4.6

532 Reviews

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532 Reviews of Mike Haverl

April 30, 2024

Dealership Rating
Employee Rating

Jennifer Rios was kind, understanding and caring. She has great customer service skills and I will recommend her . More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios , Marissa

May 01, 2024

Napoli Kia responded

Hi! We're delighted to know that Jennifer provided you with such a positive experience at Napoli Kia. Your recommendation means the world to us! Thank you for your kind words and support.

April 27, 2024

Dealership Rating
Employee Rating

Great service! Very friendly and courteous customer service! Will not hesitate to schedule there again. More

by GARRLU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

Apr 29, 2024

Napoli Kia responded

We're glad to know you had a great experience with our team at Napoli Kia. We look forward to seeing you again next time!

April 26, 2024

Dealership Rating
Employee Rating

One of the best service centers I have gone too. Their customer service is excellent. Thank you personally to my service advisor Jen Rios. She was understanding, helpful and caring. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios , Marissa

Apr 29, 2024

Napoli Kia responded

We're delighted to know that you had a great experience with Jen & the team here at Napoli Kia! We look forward to serving you again in the future!

April 24, 2024

Dealership Rating
Employee Rating

Great service with a friendly group of service personnel. Have been using them for 5 yrs or more. More

by BOBKNDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

Apr 25, 2024

Napoli Kia responded

We really appreciate you taking the time to leave Napoli Kia this awesome review, thank you!

April 20, 2024

Dealership Rating
Employee Rating

I was very pleased with the service I received on my vehicle. I will chose this dealership for future service on my car. The service staff I spoke to was very friendly and knowledgeable of the service More

by ouidamt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Santos

Apr 22, 2024

Napoli Kia responded

We're so glad to know you had a positive experience with our service staff at Napoli Kia! Your kind words are greatly appreciated and we look forward to assisting you in the future. Safe travels until then!

April 20, 2024

Dealership Rating
Employee Rating

The service was as described to me and completed as I anticipated and as I expected More

by royfuchs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Napoli Kia responded

Thank you for sharing your experience! We hope to see you again next time here at Napoli Kia!

April 12, 2024

Dealership Rating
Employee Rating

Prompt efficient and courteous service from Jennifer and the transporter. I would not hesitate to return for service. More

by Rlmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

Apr 15, 2024

Napoli Kia responded

We're glad to know that Jennifer and our team provided you with efficient, courteous service at Napoli Kia. Your positive feedback is much appreciated! We look forward to your next visit.

April 12, 2024

Dealership Rating
Employee Rating

my recent experience getting a spare key made was fine, no issues and they checked out the vehicle. More

by MAURIZIOMDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

Apr 15, 2024

Napoli Kia responded

Thank you for leaving us such a great review! The Napoli Kia team looks forward to assisting you again.

April 10, 2024

Dealership Rating
Employee Rating

Very professional. Keep me updated as to time. Clean customer area. Reasonable cost for service. More

by SAVAGE4BIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

Apr 11, 2024

Napoli Kia responded

It's great to hear we've made a great impression! Thank you for choosing Napoli Kia!

April 06, 2024

Dealership Rating
Employee Rating

Service area is clean. Waiting ares also clean and comfortable. Friendly staff, and professional. Mechanics do a wonderful job. More

by Skyvan7@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

Apr 08, 2024

Napoli Kia responded

We're delighted to know you found our service area clean and comfortable at Napoli Kia. Our team always aims for professional, friendly service and it's great to hear we hit the mark!

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