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Jennifer Rios
Jennifer Rios at Napoli Kia
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Jennifer Rios

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.7
630 Reviews
4.7

630 Reviews

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630 Reviews of Jennifer Rios

April 30, 2024

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Employee Rating

Jennifer Rios was kind, understanding and caring. She has great customer service skills and I will recommend her . More

by Happy Customer
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl , Marissa

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May 01, 2024

Napoli Kia responded

Hi! We're delighted to know that Jennifer provided you with such a positive experience at Napoli Kia. Your recommendation means the world to us! Thank you for your kind words and support.

April 27, 2024

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Great service! Very friendly and courteous customer service! Will not hesitate to schedule there again. More

by GARRLU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

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Apr 29, 2024

Napoli Kia responded

We're glad to know you had a great experience with our team at Napoli Kia. We look forward to seeing you again next time!

April 26, 2024

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Employee Rating

One of the best service centers I have gone too. Their customer service is excellent. Thank you personally to my service advisor Jen Rios. She was understanding, helpful and caring. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl , Marissa

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Apr 29, 2024

Napoli Kia responded

We're delighted to know that you had a great experience with Jen & the team here at Napoli Kia! We look forward to serving you again in the future!

April 25, 2024

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They are a professional team. I like the video review with the mechanic. Very good diagnostic More

by Anna D
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Recommend Dealer
Yes
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Apr 26, 2024

Napoli Kia responded

Anna, thank you for the wonderful feedback about your recent experience with our Napoli Kia team! We hope we can be of service to you again in the future!

April 24, 2024

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Great service with a friendly group of service personnel. Have been using them for 5 yrs or more. More

by BOBKNDS
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

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Apr 25, 2024

Napoli Kia responded

We really appreciate you taking the time to leave Napoli Kia this awesome review, thank you!

April 21, 2024

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You did what I requested in a timely and fully professional manner. You will continue to have my business. More

by royfuchs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Power, Curtis Smith Jr.

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Apr 22, 2024

Napoli Kia responded

We're glad to know we met your expectations and appreciate the positive feedback! We look forward to continuing to serve you here at Napoli Kia!

April 20, 2024

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The service was as described to me and completed as I anticipated and as I expected More

by royfuchs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Dimatteo, Scott Haverl, Salvatore Liuzzo, Ira Osu, Mike Haverl, Denis Fidalgo, Trevor Sabia, Curtis Smith Jr., Alex Iribarren

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Apr 22, 2024

Napoli Kia responded

Thank you for sharing your experience! We hope to see you again next time here at Napoli Kia!

April 12, 2024

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Employee Rating

Prompt efficient and courteous service from Jennifer and the transporter. I would not hesitate to return for service. More

by Rlmd
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

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Apr 15, 2024

Napoli Kia responded

We're glad to know that Jennifer and our team provided you with efficient, courteous service at Napoli Kia. Your positive feedback is much appreciated! We look forward to your next visit.

April 12, 2024

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Employee Rating

my recent experience getting a spare key made was fine, no issues and they checked out the vehicle. More

by MAURIZIOMDC
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

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Apr 15, 2024

Napoli Kia responded

Thank you for leaving us such a great review! The Napoli Kia team looks forward to assisting you again.

April 10, 2024

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Employee Rating

Very professional, service is on point, they communicated with me right thru the time my car was there! More

by Baldy.7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney

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Apr 10, 2024

Napoli Kia responded

We're glad to know you appreciated our team's communication and professionalism! Thanks so much for the wonderful feedback, from all of us here at Napoli Kia!

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