Mike Handy
Mike Handy at Southern Team Nissan of New River Valley
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Mike Handy | Page 2

Service Advisor

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

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4.9
119 Reviews

Dealership Experience

13 yrs, 10 mos

Industry Experience

18 yrs, 6 mos

4.9

119 Reviews

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119 Reviews of Mike Handy

May 27, 2024

Dealership Rating
Employee Rating

I've always had excellent service with Preston and this Nissan dealership. Very quick at getting you in and out. More

by plmemitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, James Nardo

May 26, 2024

Dealership Rating
Employee Rating

Very kind and very easy to work with. We have bought 3 vehicles from them in the past few years. Their service department is wonderful as well. More

by Katelyn
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 26, 2024

Dealership Rating
Employee Rating

Courteous staff very helpful and knowledgeable always keep appointments on time . Never had a complaint above any service work they have done More

by Nelson671016
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge

May 24, 2024

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Employee Rating

Southern Team Nissan is very professional from the sales team to the service team. Very knowledgeable about the product they use and Sale. More

by Funatlake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Fox, Preston Hedge

May 24, 2024

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 23, 2024

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Employee Rating

Very disappointed in service technicians performance, on my Sentra service last month he did not tighten my oil cap which created a leak of oil under car. Could have been catastrophic if I did not get resol More

by WALTDRAGUS
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Mike Fox, Preston Hedge

May 24, 2024

Southern Team Nissan of New River Valley responded

Walt. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 22, 2024

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They are professional and prompt. I travel from Salem to Christiansburg for service to my SUV. I have worked with Mike Fox and the service crew for years. More

by rtvia777@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Fox, Preston Hedge

May 23, 2024

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 20, 2024

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Employee Rating

First time doing business with this dealership. Answered all my questions in a satisfactory manner. Everyone we talked to was friendly and seemed sincere. In follow up visits to ask questions the s More

by jimnancymat
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bailey Dunnivant

May 23, 2024

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 19, 2024

Dealership Rating
Employee Rating

I used to be an ASE Certified Nissan Auto Technician at this very dealership over 20 years ago.. & nothing has changed since the change of ownership. Still a 100% A+ positive experience every time I visit. More

by Hospdzastr
Recommend Dealer
Yes

Other Employees Tagged: Mike Fox, Preston Hedge , Raymond Bittenger. Parts

May 23, 2024

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 19, 2024

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Employee Rating

Fast and curtesy service and friendly customer service a pleasure doing business with these people More

by CWADE1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2024

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 18, 2024

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Employee Rating

Everyone at the dealership, was very polite and the service I had done…was done at a reasonable time and price. More

by niketashea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2024

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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