Mike Demera
Mike Demera at Smithtown Toyota
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Mike Demera

Sales Consultant

Smithtown Toyota

360 E Jericho Turnpike
Smithtown, NY 11787

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20 Reviews
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20 Reviews

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20 Reviews of Mike Demera

February 03, 2024

Dealership Rating
Employee Rating

Just leased my second Highlander from Mike. Terrific experience all around. Enjoying my new car. More

by Mike P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Rivas

Feb 06, 2024

Smithtown Toyota responded

Mike, thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Smithtown Toyota! If there is anything else I can do for you, please feel free to give me a call. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 05, 2023

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Employee Rating

First dealership contacted after moving to Long Island from Houston Texas. Mike and Diego made a great effort to get me into the perfect Tacoma. More

by C W N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 08, 2023

Smithtown Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

April 22, 2021

Dealership Rating
Employee Rating

After searching for an affordable Lease plan for a Toyota Highlander Hybrid, and after a very unfavorable experience at Huntington Toyota, I decided to try my luck at Smithtown Toyota. There were several cho More

by Jackson
Price
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

Apr 23, 2021

Smithtown Toyota responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

April 01, 2021

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We chose Smithtown Toyota for the great price and selection. When we got there we will add that they were extremely efficient and helpful. Wonderful sales representative - Mike Demera. He took the More

by gallagher and rice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Craig Miller

Apr 02, 2021

Smithtown Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

March 31, 2021

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Employee Rating

I recently leased a Toyota Corolla from Smithtown Toyota. Had an excellent experience. The whole process was so smooth and stress-free. Mike and Sean were great! I would certainly recommend Smithtown Toyota. More

by J.Estrada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sean Dietz

Apr 02, 2021

Smithtown Toyota responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

March 12, 2021

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Employee Rating

I recently leased a new Highlander Hybrid from Smithtown I recently leased a new Highlander Hybrid from Smithtown Toyota. Mike Demera and Diego Rivas couldn't have made the experience any better. This is ou More

by Mike P
Recommend Dealer
Yes

Other Employees Tagged: Diego Rivas

Mar 15, 2021

Smithtown Toyota responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

March 10, 2021

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Excellent experience from the general manager to the sales and service people.No high pressure and they seemed concerned that I get the car that I really want.Negotiations were very easy ,fair price rec More

by perrysusans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tim Payton , craig hiller

Mar 12, 2021

Smithtown Toyota responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Smithtown Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

February 15, 2021

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Visited another dealership ( Oakdale Toyota ) thinking my experience would be a pleasant one based on a previous purchase. Found the level of satisfaction to be unsatisfactory. After being very clear about t More

by john61366
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Miller ( 5 Stars )

Feb 17, 2021

Smithtown Toyota responded

John, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

September 22, 2020

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Mike demera is the Best !!!!!!This is my second car from him I love my RAV4 I had CH-R before but I need it something bigger . So I stop by to get something from parts department but I bought a car that d More

by Banu Ozcan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 22, 2020

Smithtown Toyota responded

Thank you for the wonderful 5-star review of Mike and our dealership as a whole! Let us know if we can assist with anything else in the future. All the best for now, Lauren Karakasians, Customer Relations Manager.

August 31, 2020

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The poor rating is specifically for salesperson Mike Demera. He gave mis-information, lied, and failed to reply to repeated requests for explanation. He will cheat to trap you. The worst car salesperson More

by nomore
Recommend Dealer
No
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