Michael Yoon | Page 2

Had an excellent experience! Jay is very friendly, knowledgeable and present the car features clearly. Josh is very professional and helpful with the finance part especially coor Jay is very friendly, knowledgeable and present the car features clearly. Josh is very professional and helpful with the finance part especially coordinating with the bank. Staff are welcoming and warm. They will make sure that your needs and questions are being attended. Smooth and fast process. Wound definitely recommend. More

Helpful 0

Report | Print

Tom and Josh were professional, kind, and friendly. They made it very pleasant for me to get my new Subaru. They made it very pleasant for me to get my new Subaru. More

Helpful 0

Report | Print

Buying was easy and the people there are accomodating and no pressure sales approach to customers no pressure sales approach to customers More

Helpful 0

Report | Print

We were recently on the market for a Subaru Outback. After much research, we decided to work with Heritage Subaru because of their competitive pricing, and purchased our 2024 Subaru Outback Limited XT After much research, we decided to work with Heritage Subaru because of their competitive pricing, and purchased our 2024 Subaru Outback Limited XT. We had the pleasure of working with Katie McGehee, sales consultant. From our initial contact, she made all efforts to accommodate our schedules and needs which included sending us information and a brief video of the vehicle we had expressed an interest in purchasing. Upon arrival at the dealership, Katie greeted us with an upbeat and warm demeanor. She was also attentive to our questions and responsive to our requests. We also had the pleasure of working with Josh Jones, Finance Manager. Josh thoroughly answered our financial questions and was knowledgeable which made our vehicle purchase a stress-free experience. Overall, we were very pleased doing business with Heritage Subaru. The staff went above and beyond in regards to making it a no pressure, stress-free environment. In fact, we could foresee ourselves doing future business with Heritage Subaru. Thanks again to Katie, Josh and the team of staff who assisted behind the scenes (i.e., the sales manager, dealership manager, and car detailer) in making our recent purchase such a positive experience. More

Helpful 0

Report | Print

We decided to drive up to Heritage Owings Mills. Glad we did! We purchased our 2024 Legacy from Chris F. He was an awesome sales guy and Joshua J. Made the Finance part. Easy and not stressful at al Glad we did! We purchased our 2024 Legacy from Chris F. He was an awesome sales guy and Joshua J. Made the Finance part. Easy and not stressful at all. We are on our 4th Subaru and will be back to see these two gentlemen when its time for car number 5. General Sales Management was good too! More

Helpful 0

Report | Print

We're from York Pennsylvania, our family of 5 outgrew our Kia soul and we started our hunt for the perfect family vehicle. We decided on the Subaru Ascent for several reasons including Safety, reliability, t Kia soul and we started our hunt for the perfect family vehicle. We decided on the Subaru Ascent for several reasons including Safety, reliability, towing capabilities, seating and value. Trust me, we test drove nearly every comparable SUV and the Ascent is totally where it's at!! I price shopped around for months and continuously found the heritage Subaru to offer the fairest prices. We drove over an hour, when we arrived, The sales manager Michael Yoon had the Ascent ready for us to drive and honored all numbers discussed on the phone. He gave me a fair trade in value for my kia and agreed to an excellent price for a 2024 Ascent. Our salesman was Chris Felker, he was super laid back, he allowed us to check out the vehicle and answered all of our questions without pressuring us. We felt absolutely comfortable working with him. He was accommodating with our children providing them coloring books and drinks. It was a totally different and far more pleasant car buying experience than we were expecting to have.  The financial guy Josh was super informative, laid back and easy to talk to. You truly can't go wrong with the people at heritage owing mill Subaru! Thanks for a pleasant car buying experience!   More

Helpful 0

Report | Print

I was trying to choose between a subaru and a toyota. I chose subaru and then went to find a dealer. Had a choice between two. I picked Heritage because of Wiilam Hoyt. Best sales guy ever. He was the I chose subaru and then went to find a dealer. Had a choice between two. I picked Heritage because of Wiilam Hoyt. Best sales guy ever. He was the reason I went here rather than Belair Subaru. It matters to me where I spend my money on how I am treated. Thank you William. More

Helpful 1

Report | Print

William in the Sales Dept was highly professional, put no pressure on me, exhibited expert product knowledge, and had superb listen skills. pressure on me, exhibited expert product knowledge, and had superb listen skills. More

Helpful 0

Report | Print

Tobi and Josh were incredibly nice and helpful and made the car buying process very easy. Tobi explained all of the options well and made sure that the car that I purchased had all of the features that I w the car buying process very easy. Tobi explained all of the options well and made sure that the car that I purchased had all of the features that I was looking for. I appreciate that she was incredibly thorough with explaining everything that the car had to offer. Josh made the financing process really easy and we breezed through it without any issues. This has been the best experience I've had at a car dealership and look forward to working with them again for future purchases. More

Helpful 0

Report | Print

Very polite and accommodating. Justin, Josh and Michael were helpful in finding me a car I loved and making it a reality for me. They took their time, there was no hassle and they Justin, Josh and Michael were helpful in finding me a car I loved and making it a reality for me. They took their time, there was no hassle and they went out of their way to make me happy. I appreciate it. More

Helpful 0

Report | Print