Michael Vigorito | Page 10
Used Car Director
Security Dodge Chrysler Jeep Ram
345 Merrick Rd
Amityville, NY 11701
Dealership Experience
9 yrs, 9 mos
Industry Experience
21 yrs, 6 mos
Languages Spoken
English
Employee Video
108 Reviews
Write a Review108 Reviews of Michael Vigorito
January 12, 2019
Did the Right Thing... I bought a used Town & Country this past August. The second weekend I had it, a loud noise coming from the back had me realizing I had a big problem. I bought a used Town & Country this past August. The second weekend I had it, a loud noise coming from the back had me realizing I had a big problem...brake pads were so worn down they carved grooves into the rotors. We crept to the dealership only to be told they only do oil changes on Sundays. After some protest, the brakes were fixed, but it was the better part of a Sunday afternoon spent sitting in a dealership. Not happy, and starting to wonder about this car. There were incidents where the car wouldn't start. I'd wait a few minutes, then it would start. Gas light went on, and a mile later I ran out of gas. I've been driving for decades and have NEVER run out of gas. One day water dripped out of the map light. Last straw? Come out of Mets game in late September and the car will not start. We have seven people in a parking lot that is clearing out fast. Called roadside assistance, and while waiting, the car started and we got out of the lot just before they locked it up. I was pretty upset, I obviously knew I bought a used car, but I was stuck in a car that, among other things, I could not be sure was gonna start when I got in it. I brought it in to service for this issue, and while waiting, I went to see Mike, the Used Car Manager. He listened to everything I had to say, and while I prepared myself to hear a stock answer about how it didn't qualify as a "lemon" and it wasn't "certified" used, or any of a hundred responses that would all end in I'm really sorry, but we really have no obligation to do anything here, he blew me out of the water by asking if I wanted to get out of the car. YES! Yes, yes, yes! He then went to work to find me a similar, newer, certified used car on the lot, got the financing done, and I drove away the same day in a "new" car. I STILL love my new car 3 months in. I was ready to bash this dealership from top to bottom, and I still don't know how they let me drive the first car off the lot with basically no brake pads, but Mike totally owned it, stepped up to the plate and made it right. Turns this from a zero star to a five star review. I would go back again (though I plan on staying in my car for a while), and based solely on Mike's actions, I recommend this dealership. I am one happy customer. Sorry it took me so long to get around to giving him kudos. More
Other Employees Tagged: Ahmad Hosman
December 31, 2018
Top notch service from all team I went there for servicing my Dodge Dart 2014 and after speaking with Karla, she gave me a great deal for a Jeep Latitude. Karla very confident and kn I went there for servicing my Dodge Dart 2014 and after speaking with Karla, she gave me a great deal for a Jeep Latitude. Karla very confident and knowledgeable and quite friendly. She also listened to my needs of what I expected for a trade in and came back with a valuable deal. Very important to listen for the customers needs and she did it! OVerall teams very attentive, made you feel comfortable and not pressured for landing a deal. Offered additional services if needed, and left the facility feeling very confident of making a good choice! Again staff great to work with, atmosphere seems like a great place to work! Thank you for you generosity of taking the time to service my needs. Best Regards. Lisa Faiella More
Other Employees Tagged: Karla Pascual, Customer Service
November 05, 2018
great service Security really values their customers and do an exceptional job to please you. We've purchased a couple cars from them and get service done regularly Security really values their customers and do an exceptional job to please you. We've purchased a couple cars from them and get service done regularly, always a good experience. More
Other Employees Tagged: Davolio Bill, Brandon Troy
October 31, 2018
Needed an Auto They found what I was looking for and schooled me on how to use the accessories and delivered the vehicle as soon as humanly possible!!!! They found what I was looking for and schooled me on how to use the accessories and delivered the vehicle as soon as humanly possible!!!! More
Other Employees Tagged: Fritz Francois, Raja Jagtiani, Gabby Vigs
October 30, 2018
Thank You ! With my girls in collage we truly needed some reliable vehicles. They surfed and compared every dealer in a 50 mi radius . With that said we ended up With my girls in collage we truly needed some reliable vehicles. They surfed and compared every dealer in a 50 mi radius . With that said we ended up on the door step of Security. Greeted promptly and brought into an amazing showroom . After a very pleasant walk around of the 13 avenger and 14 compass both super clean and drove like new? Hard to find when checking out used cars . That said and done we left with a new fleet . After a month or so had to bring the avenger back for some minor issues . scheduled an appointment for service and brought it in. the garage was as clean as the showroom? Amazing !! Though I had to wait a bit , my service person took care of eveything and with minimal cost (deductable) All issues adressed and no problems ! Had the girls take advantage of the 2 free oil changes by themselves ? A big boon for me , they told me how cool it was bringing there ! Everybody was so nice and didnt take to long. Man thats awsome ! didnt have to do it myself ! LOL ! Hats off to this dealer . Not only will I buy another vehicle from them I'll bring it back for servicing. Its feels good to find a car dealer that treats us like our local garage !!!!!! Thank You Security Staff !!!!!!! More
Other Employees Tagged: Jonathan Vigorito, Rich Sollano, Gabby Vigs , Wendi Berke, Davolio Bill, Amber Brittan, Vito Ilardi, Tom Neuendorf, Brandon Troy
October 22, 2018
Great expirance What can I say,polite,educated,helpful,just all around,GREAT. Joonathan,&Amber sell,Brandon & Dianna, make sure that your ve What can I say,polite,educated,helpful,just all around,GREAT. Joonathan,&Amber sell,Brandon & Dianna, make sure that your vehicle is always in top condition. More
Other Employees Tagged: Jonathan Vigorito, Paul Lawal , Amber Brittan, Brandon Troy, Dianna O Neil
October 21, 2018
Security dodge never lets me down Bradon and bill always take care of me they get my car in and out w no issues well maintained shop and clean always tell people to go there Bradon and bill always take care of me they get my car in and out w no issues well maintained shop and clean always tell people to go there More
Other Employees Tagged: Jonathan Vigorito , Davolio Bill, Brandon Troy
October 07, 2018
Excellent dealership I have purchased many cars from Security Dodge and serviced all of them there. They are excellent at what they do and the personal is great to deal I have purchased many cars from Security Dodge and serviced all of them there. They are excellent at what they do and the personal is great to deal with and friendly. More
Other Employees Tagged: Jonathan Vigorito, Fritz Francois, Steve Giunta , Anthony Capanelli, Raja Jagtiani , Jay DeLalla, John LaFrancesca, Tom Neuendorf, William Polanco
October 07, 2018
Courteous polite right to the point paid the advertised pric I have been let down so many times by these come on Add’s And when I found the car and the price advertised I was expecting the double talk didn’t get I have been let down so many times by these come on Add’s And when I found the car and the price advertised I was expecting the double talk didn’t get it right to the point and was absolutely shocked at how good an experience it was. And I will definitely deal with them again it was a pleasure doing business with a professional team More
Other Employees Tagged: Jonathan Vigorito, Steve Giunta , Anthony Capanelli, Raja Jagtiani , Lindsey Fleming
September 25, 2018
Security Dodge is the Best The overall experience of purchasing a car can be stressful, but the team at security dodge made it a breeze. Michael, Vito, and Justin went above and The overall experience of purchasing a car can be stressful, but the team at security dodge made it a breeze. Michael, Vito, and Justin went above and beyond to make this experience a rememberable one. They got me a great deal and put me in the car I've always wanted. I would highly recommend them to anyone interested in purchasing a car. More
Other Employees Tagged: Vito Ilardi, Justin Preval