Michael Roy
Michael Roy at Herb Gordon Subaru
Refer Me

Michael Roy | Page 2

General Sales Manager

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

Contact Me
4.8
24 Reviews

We are open a few Sundays a year and I sometimes bring my dog WRX (Rex) in. Yes my wife and I named him after a Subaru. We just adopted him in August of 2008 and he has been a lot of fun. We can't wait to see how he will like going out on our Kayaks this Spring. I am sure that will be an adventure. Thanks again and let me know how we can serve you.

Dealership Experience

30 yrs, 8 mos

Industry Experience

30 yrs, 8 mos

4.8

24 Reviews

Write a Review

24 Reviews of Michael Roy

February 03, 2022

Dealership Rating
Employee Rating

I am so thankful that Rodney was able to help me. Not only was he able to fit me in on a last minute call to get my car into service due to the fact that my thermostat had broken that same day. I had an More

by Gallina Brindamour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Herb Gordon Subaru responded

Hi Gallina, thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 29, 2021

Dealership Rating
Employee Rating

Fantastic service. Even got a nice toy for my dog while I was waiting. Mike Goodman was very friendly and helpful, our great conversation made the wait time fly by! More

by Melissa.queen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc LaSanta, Michael Goodman

Dec 01, 2021

Herb Gordon Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

November 24, 2020

Dealership Rating
Employee Rating

Extremely friendly, helpful and easy to work with. Al is great and worked really hard to help me with my new lease given some challenging circumstances due to COVID. I really appreciated their flexibility More

by Ggt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2020

Herb Gordon Subaru responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Herb Gordon Subaru as your first choice for service! Take care!

September 15, 2020

Dealership Rating
Employee Rating

I’m so glad to part of millions customer of Subaru Diler Just I called and the response was supper great I have no words to thanks the grate team spicily Vitaliy Khlebnikov. More

by Roberto M Portillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vitaliy Khlebnikov, Jefferson Barros , Vitaliy Khlebnikov

Sep 16, 2020

Herb Gordon Subaru responded

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2020

Dealership Rating
Employee Rating

As always, everyone at Herb Gordon Subaru are always very professional. All my questions were answered and I will be buying a Subaru from Debbie Colt and Michael Roy in the near future. More

by John Doherty
Recommend Dealer
Yes

Other Employees Tagged: Eddie Sarecky, Debbie Colt

Jun 24, 2020

Herb Gordon Subaru responded

John, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We look forward to your next visit! Take care!

January 26, 2020

Dealership Rating
Employee Rating

Nice dealership, clean, comfortable, the people were really friendly and helpful. There was free water and doughnuts which was a nice touch. They offered me a loaner but I just waited More

by Suehasiuk
Recommend Dealer
Yes
Jan 27, 2020

Herb Gordon Subaru responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2020

Dealership Rating
Employee Rating

Harry is just swell!! I always get treated like I'm the only customer. Wouldn't go anywhere else! Feeling safe in my car and with my service, everytime! More

by Sue18
Recommend Dealer
Yes

Other Employees Tagged: Ken Hanscom, Greg Edwards, Michael Goodman, Vitaliy Khlebnikov, Harry Price, Rodney Rogers , Claudia Herrera, Bob Thompson, Jason Withrow

Jan 27, 2020

Herb Gordon Subaru responded

Sue, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!

July 13, 2019

Dealership Rating
Employee Rating

Rodney gave me Excellent service. I took my car there for service, and service was Excellent. I was in and out in good time. Everyone there is always so friendly. More

by Wolf2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2019

Herb Gordon Subaru responded

Hello, thank you for your support! We're happy we could help. Thank you so much for choosing Herb Gordon Subaru as your first choice for service!

June 04, 2019

Dealership Rating
Employee Rating

Outstanding Customer Service In my 73 years, I've never had a new car buying experience that I would call pleasurable or a great deal - at least not until now. Buying my new Out More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Sarecky, Marc Dorfman , Richard Cross

Jun 10, 2019

Herb Gordon Subaru responded

Mike, thank you for your kind words and congratulations on your new vehicle. If you're ever in need of more help, please let us know! Take care.

May 28, 2019

Dealership Rating
Employee Rating

Super Satisfied Can't say enough good things about Herb Gordon Subaru and Ed Sarecky. Very helpful, knowledgeable and professional. Got a great deal. Just so happy More

by DavidH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2019

Herb Gordon Subaru responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any further questions, please don't hesitate to reach out!

Dealership Inventory (280 Vehicles)

new 2024 Subaru Outback car, priced at $41,764
2024 Subaru Outback
new
Ice Silver Metallic exterior
CVT
All-wheel Drive
used 2024 Subaru Outback car, priced at $33,920
2024 Subaru Outback
used
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
used 2019 Toyota Corolla car, priced at $14,220
2019 Toyota Corolla
used
Black Sand Pearl exterior
CVT
Front-wheel Drive
new 2024 Subaru Ascent car, priced at $44,148
2024 Subaru Ascent
new
Gray exterior
CVT
All-wheel Drive
used 2023 Subaru Outback car, priced at $33,987
2023 Subaru Outback
used
Crystal White Pearl exterior
CVT
All-wheel Drive
used 2019 Toyota Highlander car, priced at $26,845
2019 Toyota Highlander
used
Predawn Gray Mica exterior
Automatic
All-wheel Drive