To all the ones at Courtesy Jeep, you guys absolutely
ROCK!! Alex Hightower, I have to say is truly exceptional and is extremely knowledgeable about all things Jeep and than some! Keep up the great job �
ROCK!! Alex Hightower, I have to say is truly exceptional and is extremely knowledgeable about all things Jeep and than some! Keep up the great job 👍🏼 👏
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by holtdaddi
Service Price Transparency
$2,600 for their add on of various accessories such as a
vehicle tracker and nitrogen in the tires. That's great if you want that but I didn't and there was no option to remove it. A vehicle warranty that i
vehicle tracker and nitrogen in the tires. That's great if you want that but I didn't and there was no option to remove it. A vehicle warranty that is only good at their dealership and other things you don't find out about until financing. Finance elsewhere as their rates are really high (9.5). I bought the vehicle since it had low miles but wouldn't purchase from there again.
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by Scott
Other Employees Tagged:
Andre Hall, Olivia Hovater
Jul 01, 2023 -
Courtesy Jeep responded
Scott,
I am sorry to see your review and that you did not have a completely positive experience with us here at Courtesy. We do place the value add-on's on all of our vehicles and in fair business practice we do not pick and choose which customers or vehicles have them. We strive to be transparent in our pricing and with disclaimers for our additional products. We do not finance in house but use the banks who set the current rates. Please feel free to reach out to me if you would like to share further at 623-244-3456 or jcorrie@courtesyauto.com
Best Regards,
Jeremy Corrie
Customer Relations
I recently purchased a brand new Jeep Grand Cherokee L,
total great experience from start to finish, from sales to finance, would recommend this dealer for sure, informative, courtesy, honest, and not high
total great experience from start to finish, from sales to finance, would recommend this dealer for sure, informative, courtesy, honest, and not high pressure, excellent experience!
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by Satisfied
Other Employees Tagged:
Chris Caban
, Matt Fittro, Andre Hall
Finance manager was very rude.
Super high pressure to purchase a warranty. Closing the deal ran us until about 9:30. When deal was done and walking out my wife said “sorry it took
Super high pressure to purchase a warranty. Closing the deal ran us until about 9:30. When deal was done and walking out my wife said “sorry it took so long” and his response in a snarky tone was “no you’re not” as he continued to walk past her like we were totally inconveniencing him. Totally unacceptable behavior all because we didn’t purchase a warranty. Good thing we didn’t get there later. Can’t imagine how his attitude would have been towards us then.
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by JasonyTheMason
Mar 16, 2023 -
Courtesy Jeep responded
I was very discouraged to see your review about your experience with us here at Courtesy. What you described does not reflect our standards for what is acceptable customer service and I am sorry that we left you feeling this way about us. We appreciate your feedback in letting us know what happened so we may address the person involved and ensure we are providing the level of service we expect from our team. Please feel free to reach out directly with any further feedback if you wish - 623-244-3456 or jcorrie@courtesyauto.com
Best Regards,
Jeremy Corrie
Customer Relations
Andre Hall was very professional while handling our car
buying process. When the first vehicle wasn’t exactly what we were looking for he found us a perfect match! The financial rep. Mikey was very fast an
buying process. When the first vehicle wasn’t exactly what we were looking for he found us a perfect match! The financial rep. Mikey was very fast and made the process super smooth. We will definitely be back to purchase another vehicle from Courtesy!!!
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by areynolds
Other Employees Tagged:
Andre Hall
Jan 02, 2023 -
Courtesy Jeep responded
Hello there! We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Overall experience was fantastic, I gave my expectations
and they were met by the sales team and financing, with no pushback.
and they were met by the sales team and financing, with no pushback.
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by Morgan
Other Employees Tagged:
Teddy Simons
Oct 18, 2022 -
Courtesy Jeep responded
Hi Morgan, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Easy to work with and was not pushy to get a sale.
Was understanding to our children running around.
Was understanding to our children running around.
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by nickseitz79
Other Employees Tagged:
Lem Yorahee
Sep 03, 2022 -
Courtesy Jeep responded
Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Andre was great to work with.
The entire process was painless. Will definitely be back
The entire process was painless. Will definitely be back
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by eddievsr
Other Employees Tagged:
Andre Hall
Aug 24, 2022 -
Courtesy Jeep responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Jeep of Superstition Springs! If you have any further questions, please give us a call. We're always happy to help!
Teddy made the experience easy and enjoyable!
10/10 recommend him and the team at Courtesy Jeep!
10/10 recommend him and the team at Courtesy Jeep!
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by Kayzettel222
Other Employees Tagged:
Lisa Miller, Teddy Simons
May 26, 2022 -
Courtesy Jeep responded
Hi, we're happy you found our staff to be so supportive during your experience here at Courtesy Jeep of Superstition Springs. Thanks for the recommendation, and have an amazing day!
Team was great .
Chris , mike and Matt were very helpful and made this process easy and hospitable
Chris , mike and Matt were very helpful and made this process easy and hospitable
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by Edgar
May 10, 2022 -
Courtesy Jeep responded
Thank you for your review! Happy to hear Chris, Matt and Mike were all very helpful and made your process easy and enjoyable!
Regards,
Courtesy Chrysler Dodge Jeep Ram Superstition Springs