Michael Lugo
Michael Lugo at Sarant Cadillac
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Michael Lugo | Page 2

Business Manager

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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4.9
128 Reviews

Dealership Experience

4 yrs, 10 mos

4.9

128 Reviews

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128 Reviews of Michael Lugo

February 20, 2024

Dealership Rating
Employee Rating

I traded in my bmw for XT4 today and made one of the best decision of my life. In this process, I was glad to have met Elias who had been very friendly and super helpful to make my experience a breeze. One o More

by Md Mahady Hossan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Feb 20, 2024

Sarant Cadillac responded

We're thrilled you made the switch to the XT4 and traded in your BMW! We're even more delighted that Elias made the experience a breeze with his friendly and helpful approach. We're excited to work with you again in the future!

February 20, 2024

Dealership Rating
Employee Rating

This place was fantastic! It was a smooth car buying experience we’ve ever had. We bought a 2024 XT4 with a great price tag. Elias was so great to work with. He was very helpf More

by Md Mahady Hossan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Feb 20, 2024

Sarant Cadillac responded

Thank you so much for your glowing review! We're thrilled to hear your experience at our dealership was smooth and stress-free, especially given how important finding the right car can be. Please don't hesitate to call us if you need anything. Have a great day!

February 02, 2024

Dealership Rating
Employee Rating

Tom was great. He was very patient and honest at every step and had our best interest at heart. Michael in the Finance department had me in and out in no time. More

by michael.harto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino

Feb 05, 2024

Sarant Cadillac responded

Thank you for taking the time to leave us a review, and for your kind words about Tom and Michael! We're thrilled to hear that you had a positive experience at our dealership. We can't wait for your next visit, take care.

January 13, 2024

Dealership Rating
Employee Rating

This was a great experience. Purchasing this car was seamless and smooth. Our salesman Tom is very knowledgeable and took extra time to explain everything. Would definitely re More

by ANDREAK2710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 15, 2024

Sarant Cadillac responded

Thank you for taking the time to leave such a positive review of your experience here at Sarant Cadillac. We are glad to hear that your purchase process went smoothly. We appreciate you for recommending us, and we look forward to serving you again in the future!

January 13, 2024

Dealership Rating
Employee Rating

Top notch total professionalism from the minute you drive into the service area. The technician are the best More

by A.GERONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2024

Sarant Cadillac responded

Thank you for taking the time to leave a review of our dealership. We appreciate your kind words and are pleased to hear that you had a positive experience with our service team. We hope to see you again!

January 08, 2024

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Employee Rating

Excellent customer service they listen and discuss problems with the customer and provide good advice to solve problems. More

by ERICAJAY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2024

Sarant Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 07, 2024

Dealership Rating
Employee Rating

My service advisor Joe Mistretta is second to none. Every time I walk into service it’s like a family greeting. More

by ANDRELEE1187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Joseph Mistretta , Gerson Maldonado

Jan 08, 2024

Sarant Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sarant Cadillac. Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2024

Dealership Rating
Employee Rating

The sales staff has great attention to detail they made sure my wife and I were comfortable with our new Cadillac Tom Sabbatino made sure we understood all the features the XT6 came equipped with , he pa More

by claudio.dediego
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2024

Sarant Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

January 06, 2024

Dealership Rating
Employee Rating

This is my second Cadillac with Eli Torres and I gotta say that it was an amazing experience, again!!!, Eli was very knowledgeable, helpful, funny and of course easy to work with. I recommend Eli to anyon More

by STABILESFASSOCIATES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Elias Torres

Jan 08, 2024

Sarant Cadillac responded

Thanks for highlighting Elias who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

December 26, 2023

Dealership Rating
Employee Rating

Great experience working with Elias. He is very knowledgeable and explains everything in great detail. He was available to answer all of our questions and in the end we felt it was the More

by eduardo10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Dec 28, 2023

Sarant Cadillac responded

Congratulations on your new Cadillac. Thanks for highlighting Elias, who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

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