Michael Lugo
Michael Lugo at Sarant Cadillac
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Michael Lugo

Business Manager

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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4.9
127 Reviews

Dealership Experience

4 yrs, 9 mos

4.9

127 Reviews

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127 Reviews of Michael Lugo

April 26, 2024

Dealership Rating
Employee Rating

Very friendly staff. John helped navigate the complicated, out-of-state purchase we wanted to make. More

by ABZOFMN
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

April 24, 2024

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Dina was amazing in every way! She made the entire process extremely easy and seamless. Would 100% recommend her. The dealership itself was good but could use some cosmetic upd More

by radossich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dina Campanaro

Apr 26, 2024

Sarant Cadillac responded

Thanks for the kind words about Dina! We're thrilled she made your car-buying experience a breeze. We appreciate your feedback and hope to see you again soon!

April 23, 2024

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Employee Rating

John, our sales rep, was reliable, dependable, up-front individual. He was able to locate the vehicle my wife wanted specifically. Thank you for your help and assistance. More

by jfsrescue2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Apr 24, 2024

Sarant Cadillac responded

We're so glad to hear that John provided such excellent service and found the perfect vehicle for your wife. Thank you for your kind words and for choosing our dealership!

March 30, 2024

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Alexander was better than better. A great salesperson and more importantly a great young man. Wishing him all the best! More

by DIANE0712
Sales Price Transparency
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Recommend Dealer
Yes
Apr 02, 2024

Sarant Cadillac responded

Thank you for your kind words about Alexander! We're delighted to hear about your positive experience and will surely pass on your best wishes to him!

March 20, 2024

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John Nassour, my car salesman is probably the best , most knowledgeable and professional salesman I’ve ever dealt with .TOPS!!!!!! More

by SJB4185
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Mar 22, 2024

Sarant Cadillac responded

Thank you for your kind words about John and for recognizing his professionalism and knowledge. We're so glad to hear that he made your experience memorable!

March 12, 2024

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Dealership property is impressive in itself in comparison to other dealerships. And staff was very professional and accommodating……Eli was very versed in the all the options and offerings More

by PANDENNIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2024

Sarant Cadillac responded

We're glad to hear you appreciate our dealership and professional service team, especially Eli. Your kind words mean a lot to us - thank you for sharing such a positive review!

March 09, 2024

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I recently had my car serviced at Sarant Cadillac, and I am delighted to share my positive experience. The staff exhibited a high level of professionalism, ensuring that my vehicle received top-notch care. More

by Les1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta , Gerson Maldonado

Mar 12, 2024

Sarant Cadillac responded

Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you had a positive experience at Sarant Cadillac and that our staff met your expectations. We take a great deal of pride in providing exceptional customer service and top-notch automotive care. Your kind words about our professionalism, expertise, and communication reinforce our commitment to excellence.

March 05, 2024

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Dealing with John N. is an absolute pleasure. He is knowledgeable and tries to meet out every request for a new lease. We are very happy with our 3rd lease from Sarant. More

by SLIVINGSTON323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Mar 06, 2024

Sarant Cadillac responded

We are delighted to hear that you had a positive experience with John! Thank you for choosing Sarant Cadillac for your 3rd lease. We appreciate your loyalty!

February 29, 2024

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Employee Rating

I had a wonderful experience getting my new Cadillac. It was fast and easy. John Nassaur was excellent to deal with as always. Love working with him. More

by KIMSTARR22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Mar 01, 2024

Sarant Cadillac responded

Thank you for taking the time to share your positive experience at our dealership! We're thrilled to hear that you had a fast and easy experience acquiring your new Cadillac and that John provided exceptional service as always. We hope to see you soon, take care!

February 20, 2024

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Employee Rating

I traded in my bmw for XT4 today and made one of the best decision of my life. In this process, I was glad to have met Elias who had been very friendly and super helpful to make my experience a breeze. One o More

by Md Mahady Hossan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Feb 20, 2024

Sarant Cadillac responded

We're thrilled you made the switch to the XT4 and traded in your BMW! We're even more delighted that Elias made the experience a breeze with his friendly and helpful approach. We're excited to work with you again in the future!

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