Dealership Experience
11 yrs, 5 mos
Industry Experience
33 yrs
427 Reviews
Write a Review427 Reviews of Michael Kayes
February 11, 2019
Oil change and tire rotation Mike was very helpful courteous. Guys seem pretty busy but you were able to give me out with in about an hour and a half even though the wait time wa Mike was very helpful courteous. Guys seem pretty busy but you were able to give me out with in about an hour and a half even though the wait time was three hours. Thanks More
February 10, 2019
Great service I travel 30+ minutes to this location because of the service I receive and the quality of the workmanship. I’ve been coming here for 10 years and will I travel 30+ minutes to this location because of the service I receive and the quality of the workmanship. I’ve been coming here for 10 years and will continue More
Other Employees Tagged: Ginny Polizzi , Melissa Burns, Tom Pittman
February 07, 2019
Great service Customer service is efficient, detailed oriented and human. I have had the chance to do both test drive of a used and new Jetta and the 10k mikes serv Customer service is efficient, detailed oriented and human. I have had the chance to do both test drive of a used and new Jetta and the 10k mikes service of my Atlas. More
Other Employees Tagged: Pete Capriotti , Melissa Burns
February 05, 2019
Excellent service from start to finish The staff was very friendly and helpful, timing was great, thoroughly explained all repairs and recalls on both of my vehicles. Overall a great exper The staff was very friendly and helpful, timing was great, thoroughly explained all repairs and recalls on both of my vehicles. Overall a great experience. Would highly recommend! More
Other Employees Tagged: Ginny Polizzi , Melissa Burns, Tom Pittman
February 03, 2019
Good service. Polite staff Good service. Good staff Always on time. Dependable staff. All questions answered. Car returned clean. Have been a vw customer for a long time. Al Good service. Good staff Always on time. Dependable staff. All questions answered. Car returned clean. Have been a vw customer for a long time. Always satisfied More
Other Employees Tagged: Ron Demaskey, Ginny Polizzi , Melissa Burns
February 01, 2019
Good service experience Brought my car in for 20K mike service and to replace a broken mirror (courtesy of a NYC parking garage). Service staff was friendly and provided stat Brought my car in for 20K mike service and to replace a broken mirror (courtesy of a NYC parking garage). Service staff was friendly and provided status updates while I waited. Was in and out in an hour. I keep going back there for all my service work. More
Other Employees Tagged: Melissa Burns, Danielle Dunn, Tom Pittman
January 23, 2019
Recall and Tires issues Went to get tires checked and have a recall done Everything was done in a timely manner we have been customers since we moved to Princeton Junction Went to get tires checked and have a recall done Everything was done in a timely manner we have been customers since we moved to Princeton Junction in 2002 More
January 23, 2019
Tom goes up and beyond on his job It’s about average stay at the shop. What else can I say that Tom got me in and out in a good amount of time. It’s about average stay at the shop. What else can I say that Tom got me in and out in a good amount of time. More
Other Employees Tagged: Tom Pittman
January 21, 2019
Quick and pleasant Staff are courteous, friendly and helpful. I was a walk-in and wait time was minimal. I was even given Time updates throughout which I appreciate. Staff are courteous, friendly and helpful. I was a walk-in and wait time was minimal. I was even given Time updates throughout which I appreciate. More
Other Employees Tagged: Ginny Polizzi , Tom Pittman
January 16, 2019
Great service center , I came in to have some diag work done on my vehicle. They were accommodating with the scheduling and communicated well about what the prognosis was. , I came in to have some diag work done on my vehicle. They were accommodating with the scheduling and communicated well about what the prognosis was. Turns out the work I needed to have done was under warranty and didn't cost me anything out of pocket. Yes I would reccomend them to others to have work done there. More
Other Employees Tagged: Kevin Zanoni, Ginny Polizzi