Michael Iafanti | Page 21

#1 Dealership I would call it more like visiting your extended family, rather than an experience. It was personable, warm, kind, understanding and informative. I I would call it more like visiting your extended family, rather than an experience. It was personable, warm, kind, understanding and informative. I would never go anyplace else. What else could you say but they should be the #1 Auto Dealership in the world. Joey More

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Good so far Salesman, was very patient and professional. He spent much time with us over several visits through the pre owned Inventory. When we mentioned that w Salesman, was very patient and professional. He spent much time with us over several visits through the pre owned Inventory. When we mentioned that we might be interested in an SLK he showed us one that had just come in and hadn't even been cleaned up yet but had everything we wanted on the car including the color. He spent much time showing us all of the features of the car. Post delivery, salesman has arranged arranged to have a scrape on the underside of the front bumper cowling, which was not previously noticed promptly repaired. More

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Routine Service Michael is awesome! I won't bring my car in unless he is there :-) I trust what he tells me and know he will get the job done in a timely fashion. Michael is awesome! I won't bring my car in unless he is there :-) I trust what he tells me and know he will get the job done in a timely fashion. He is always willing to work around my crazy work schedule. More

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19,000 miles check up Slightly expensive for the service it was done in replacing oil and break fluids on a 19,000 miles chech up. The other services done were only check s Slightly expensive for the service it was done in replacing oil and break fluids on a 19,000 miles chech up. The other services done were only check status. Also a $ 70.00 charge for rotating the tires was a little overpriced. Other dealers charge approximately $20.00. More

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Great service Mike and his team were amazing as always!!! I got a loaner car and everything was done in a timely manner. Car was also washed and vacuumed :) Mike and his team were amazing as always!!! I got a loaner car and everything was done in a timely manner. Car was also washed and vacuumed :) More

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service helpful and fast and very courteous service, thanks.The service experience was excellent, I was very pleased the way everybody greeted and treated helpful and fast and very courteous service, thanks.The service experience was excellent, I was very pleased the way everybody greeted and treated me.. also the car was ready and cleaned as promised. More

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My New "Home"! Thank you for not only a wonderful shopping experience, but for an incredible educational journey regarding my E63 AMG. My husband and I are very imp Thank you for not only a wonderful shopping experience, but for an incredible educational journey regarding my E63 AMG. My husband and I are very impressed by the training each employee at Mercedes Benz Daytona receives and the knowledge of their product. We were truly sold by the quality and workmanship of Mercedes Benz, especially of the AMG. After our visits with you, my search for another brand of car ended. ( Never even set foot in an Audi, Acura or BMW showroom!) We also feel very comfortable and welcome in your friendly atmosphere....had lots of fun! Also, we could be honest with our car preference and did not feel as if we were "imposing". You have a very classy operation. Not just because you sell an expensive product, but because the environment is void of any pretense, attitude, pushiness and judgment. Once again, thank you and we look forward to many more visits with you! Barbara Gannon More

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Our 2009 ML developed an ABS braking problem on our way south on interstate 95 – a wheel sensor as it turned out. When a wheel sensor fails, other systems slowly shut down, and by the time we reached Dayt south on interstate 95 – a wheel sensor as it turned out. When a wheel sensor fails, other systems slowly shut down, and by the time we reached Daytona Beach, FL, and stopped for a break, the car would not shift out of first gear. We pushed the “magic” button and immediately reached Road Side Assistance. A tow was arranged, and we were put in contact with the local MB dealer. Turns out the local dealer was across the street from where we parked, so we cancelled the tow, called the dealer and slowly drove to the location. It was nearly 6:00PM on a Saturday, at which time the dealership locks the door, but Roger Williams, a sales representative at Mercedes Benz of Daytona Beach agreed to stay to help out. Understand – at this point, we are still 140 miles from our destination. Roger arranged a loaner vehicle, started the service paperwork, helped us repack and we were on our way. Later we were introduced to Michael Iafanti, our Service Advisor at MB of Daytona Beach who attended to the repairs and extended warranty paperwork. We have had little need for Road side Assistance since owning the car, and have had little experience with the service. So we were thrilled with the level of care and attention provided by the “magic” button. But more importantly is what’s going on with MB in Daytona Beach. We are not customers of MB Daytona Beach, but were received as if we were, and treated like family. There is a level of care, personal attention and professionalism exhibited by this dealership that should be recognized. These people are an integral part of the Mercedes promise, but I believe have exceeded most all standards. Please assure that they understand just how much we appreciate what they do for MB owners, and what they did for us. More

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My expectations were far exceeded by the team at Mercedes-Benz of Daytona. By far the best experience I have had purchasing a car. I would highly recommend to any of my friends or for that matter an Mercedes-Benz of Daytona. By far the best experience I have had purchasing a car. I would highly recommend to any of my friends or for that matter anyone who asks me about my CPO Mercedes-Benz 2011 C300 to visit this Mercedes-Benz delarship and allow them the opportunity to put you in the best engineered luxury vehicle on the road today . . . Merceds-Benz. More

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Never expected to purchase a car in one day, yet Joe Drews made it so easy that we walked in and purchased a car that day Drews made it so easy that we walked in and purchased a car that day More

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