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Michael Howard
Refer Me
62 Reviews
Dealership Experience
12 yrs, 6 mos
Industry Experience
38 yrs, 9 mos
Languages Spoken
English
62 Reviews
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62 Reviews of Michael Howard
August 17, 2018
Superb customer service! The gentleman was quite personable and helpful. They went above and beyond the call of duty to make me feel comfortable during my service visit. The c The gentleman was quite personable and helpful. They went above and beyond the call of duty to make me feel comfortable during my service visit. The coffee aside, i appreciated how fast and thorough the visit went. I could tell that he was quite knowledgeable about the product and it's workings. He made me feel proud to be an Infiniti owner. More
by BOOWBUSH
Verified CustomerOther Employees Tagged: Jason Cultrera, Eric Amoah, Jon Mcgaw, Brandon Dailey
Helpful 
August 08, 2018
Very good Worked with Brian and Michael on a used Q50. They were very helpful throughout the entire process. Michael made it very easy for me to be comfortable Worked with Brian and Michael on a used Q50. They were very helpful throughout the entire process. Michael made it very easy for me to be comfortable with the process. More
by MikeHobbs
Other Employees Tagged: Brian Pollack
June 29, 2018
Infiniti of Norwood is the BEST! This is my 14th lease with Infiniti of Norwood and I would not consider purchasing a car anywhere else. I love the Infiniti Brand but I would buy anyt This is my 14th lease with Infiniti of Norwood and I would not consider purchasing a car anywhere else. I love the Infiniti Brand but I would buy anything these guys sell. They aware super responsive to any type of inquiry, friendly and knowledgeable. Most important they are filled with integrity. Ken the GM , my sales guys Mike and Adam made this transaction painless and fun like always. More
by Mkbelinsky
Other Employees Tagged: Ken Hubbell, Michael Sweeney , Adam Goldstein, Fernando Diaz, Anthony Chirico, Brandon Dailey , Nigel Desilva
June 21, 2018
QX50 buyer Michael Howard was very knowledgeable and answered all my questions. He demonstrated the car features very well. He was pleasant, attentive, prompt a Michael Howard was very knowledgeable and answered all my questions. He demonstrated the car features very well. He was pleasant, attentive, prompt and interested in what I wanted in a crossover vehicle. Thank you, Michael More
by KROWN9
June 19, 2018
always get top quality service! They are very attentive to customer needs. Consitent follow up and follow through regarding any and all service visits I have had. They are very attentive to customer needs. Consitent follow up and follow through regarding any and all service visits I have had. More
by MUN930
Other Employees Tagged: Fernando Diaz, Anthony Chirico , Nigel Desilva
June 18, 2018
Pleasant,honest, direct The team at infinity of Norwood are fantastic.Right from the start they were honest,pleasant ,and direct with us.Michael Howard was my salesman and he The team at infinity of Norwood are fantastic.Right from the start they were honest,pleasant ,and direct with us.Michael Howard was my salesman and he was great,communicated with me through the whole process and worked really hard for us.I can't say enough good things about Michael we were very pleased with him and look forward to buying our next vehicle with him.G.manager Ken hubbell,Eric Amoah finance manager,and Brian pollack used car manager worked really hard to suit our needs and they all helped us greatly. More
by Billc9096
Other Employees Tagged: Ken Hubbell, Eric Amoah , Brian Pollack
June 12, 2018
complaint In for first full service on Q50 with 8200 miles Service was great. I was refused credit on initial coupon given {for oil change} received at time of In for first full service on Q50 with 8200 miles Service was great. I was refused credit on initial coupon given {for oil change} received at time of new vehicle purchase by {manager?} More
by ARSTALT
June 06, 2018
Absolutely Perfect This is my 2nd QX60 that I have gotten from this dealership. Low pressure, professional and open communication. Seamless transaction process. We ha This is my 2nd QX60 that I have gotten from this dealership. Low pressure, professional and open communication. Seamless transaction process. We have been very happy with the Infiniti brand and would never have a reason to go anywhere else. More
by Lour1616
Other Employees Tagged: Michael Sweeney , Adam Goldstein
June 04, 2018
A+ experience My wife and I have now leased six Infiniti vehicles from Infiniti of Norwood, and intend to remain loyal customers in the future. We love the cars, a My wife and I have now leased six Infiniti vehicles from Infiniti of Norwood, and intend to remain loyal customers in the future. We love the cars, and the excellent staff at Infiniti of Norwood makes the process of changing cars easy and stress-free. More
by MIROLLO
Other Employees Tagged: Michael Sweeney , Fernando Diaz
June 01, 2018
How you would want to be treated but not what you expect This was our first experience at infinity but not with buying a car so we had something to compare it to. We felt attended to and respected. The sales This was our first experience at infinity but not with buying a car so we had something to compare it to. We felt attended to and respected. The salesman knew this car well and inspired confidence in the product. We felt like things moved along at a good pace yet we weren’t rushed. We very much appreciated the non high pressure sales environment. We left and returned twice before buying the car. Each time was the same excellent service. Thank you! More
by Tina
Other Employees Tagged: Adam Goldstein , Mark Smith
