Michael Gardner
Michael Gardner at Chuck Anderson Ford
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Michael Gardner | Page 3

Finance Director

Chuck Anderson Ford

1910 West Jesse James Road
Excelsior Springs, MO 64024

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4.7
73 Reviews

Dealership Experience

3 yrs, 1 mo

Industry Experience

28 yrs

4.7

73 Reviews

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73 Reviews of Michael Gardner

May 24, 2023

Dealership Rating
Employee Rating

Had to go back several times because they kept forgetting stuff that went with title, said we wanted a 4 ye loan, when we got paperwork it was a 5 yr loan. There was a warning in the system for air bags that More

by sburksbb
Service Price Transparency
Recommend Dealer
No
May 24, 2023

Chuck Anderson Ford responded

Hi Ricky! The service airbag light came on after you took delivery of the vehicle and we offered for you to bring it in at your convenience and we would check it out. It was not on during in the 16 days we owned it before you purchased it. We're sorry for your poor experience with us. That's not how we want our customers to feel, and not how we've done business for nearly 50 years.

May 24, 2023

sburksbb responded

It was on when we were test driving the car, but didn't know at the time what I was seeing. When I ask about it you told me to go to another dealership to have it checked out!

May 25, 2023

Chuck Anderson Ford responded

I'm not sure who told you to take it somewhere else. We would be happy to check it out for you.

May 26, 2023

sburksbb responded

There were 5 of you standing around the front desk. And ya all said since it was a Jeep vehicle,(even though I bought it there)I would need to take it to an authorized Jeep dealer . Exact words spoken to me.

May 26, 2023

Chuck Anderson Ford responded

Interesting. Sounds like a good training moment for our employees. We would be more than happy to check it out.

May 18, 2023

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Employee Rating

This dealership is family owned, what I like about it is the are honest and will do you right. Quick and easy, everyone is there is absolutely Great. I recommend Cody, he is professional and very helpful More

by danmathena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2023

Chuck Anderson Ford responded

Thanks for the great feedback! Enjoy your new truck!

May 14, 2023

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Employee Rating

Great dealership, they are always very friendly and knowledgeable about anything you would need help with. More

by klevam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2023

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your business and will see you next time!

April 28, 2023

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Employee Rating

Nick Anderson was amazing to work with. This has been the most pleasant car buying experience ever. I kept waiting for the other show to fall, but it never did. I would deal with Nick Ander More

by rrothell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Anderson

May 01, 2023

Chuck Anderson Ford responded

Thanks for the great feedback Rick! I hope you enjoy your new F-150!

April 28, 2023

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Employee Rating

Chuck Anderson Ford will go above and beyond for costumers! They make you feel like you are an individual and not just another sell. All staff are all nice and care about the costumers opinion. More

by kimmihannah91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Anderson

May 01, 2023

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your business and look forward to serving you in the future!

April 12, 2023

Dealership Rating
Employee Rating

This team went above and beyond to fit my needs and make my experience easy and enjoyable More

by Tadmellenthin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Ryan

Apr 13, 2023

Chuck Anderson Ford responded

Thanks for the great feedback! We hope you love your new Gladiator when you pick it up Saturday!

April 06, 2023

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Employee Rating

Justin and team were great communicators to listen to our needs and share specifics of car. They worked with us on price by sharing their info on the car and gave fair value for our trade in. There wasn’t a More

by Tess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Stevens , Justice Barger, Justin Ryan

Apr 07, 2023

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit to our sales department!

March 13, 2023

Dealership Rating
Employee Rating

Great people who provide great service. This is the only place I bring my Fords for service! More

by THOMAS.DZEKUNSKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justice Barger, Grace Morgan, Dustin Rose, Cody Anderson

Mar 13, 2023

Chuck Anderson Ford responded

Thanks for the great feedback Thomas! We appreciate your business!

March 05, 2023

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Employee Rating

It was a pleasure to work with everyone at this dealership. I would highly recommend to friends and family to go to Chuck Anderson for their next purchase. More

by mamiller97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Burton

Mar 06, 2023

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase with us! We hope you enjoy your new Bronco!

March 01, 2023

Dealership Rating
Employee Rating

Justin was a pleasure to work with. His respect, integrity, no pressure sales style and honest concern for providing the best customer support was displayed through the entire process. More

by BYoung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Ryan, Sales manager

Mar 01, 2023

BYoung responded

Justin was a pleasure to work with. His respect, integrity, no pressure sales style and honest concern for providing the best customer support was displayed through the entire process. The sales manager and finance manager displayed this behavior as well. This behavior was a huge impact on us and it created a customer for life.

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